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All properties in Guadalajara, Jalisco, Mexico

Hotel Portobelo, Guadalajara

3-star hotel with restaurant, near Guadalajara Cathedral

  • Free WiFi
From
$42 CAD

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Av Juarez No. 687 Col Centro, Guadalajara, 44100, JAL, Mexico
9.2.Superb.
  • The food at the restaurant was very bad. We ordered hamburgers and they were raw. The…

    Apr. 8, 2021

  • Like The hotel is located in a good area, very walkable area The hotel is nice and the…

    Jan. 7, 2020

See all 891 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Transportation options
Convenient
Safe
Shopping
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 86 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Front desk safe

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Guadalajara Centro
  • US Consulate General Guadalajara - 17 min walk
  • Guadalajara Cathedral - 12 min walk
  • Plaza de Armas - 12 min walk
  • Avienda Chapultepec - 19 min walk
  • Parque Agua Azul - 27 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Double Room (Dos Camas Matrimoniales)

Location

Av Juarez No. 687 Col Centro, Guadalajara, 44100, JAL, Mexico
  • In Guadalajara Centro
  • US Consulate General Guadalajara - 17 min walk
  • Guadalajara Cathedral - 12 min walk

What’s around

Landmarks

  • In Guadalajara Centro
  • US Consulate General Guadalajara - 17 min walk
  • Guadalajara Cathedral - 12 min walk
  • Plaza de Armas - 12 min walk
  • Avienda Chapultepec - 19 min walk
  • Parque Agua Azul - 27 min walk
  • Parque Revolucion - 1 min walk
  • Museo de las Artes Universidad de Guadalajara - 6 min walk
  • University of Guadalajara Assembly Hall - 6 min walk
  • Universidad de Guadalajara - 6 min walk
  • Templo Expiatorio del Santisimo Sacramento - 7 min walk

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 39 min drive
  • Juarez Station - 1 min walk
  • Refugio Station - 10 min walk
  • Plaza Universidad Station - 10 min walk

At a glance

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite extended parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • First-run movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.

Small print

Also known as

  • Hotel Portobelo
  • Hotel Portobelo Hotel Guadalajara
  • Hotel Portobelo Guadalajara
  • Portobelo Guadalajara
  • Portobelo Hotel
  • Hotel Portobelo Hotel
  • Hotel Portobelo Guadalajara

Optional extras

Continental breakfast is offered for an extra charge of MXN 95 for adults and MXN 55 for children (approximately)

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Portobelo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
  • Yes, PBH offers Mexican cuisine. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Tacos de Barbacoa La Wera (4-min walk), Gran Sherman (4-min walk), and El Teu Lloc (4-min walk).
  • No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
9.2.Superb.
  • 8.0.Very Good

    The parking was excellent. The staff were very nice. The restaurant was good for breakfast but not so good for dinner.

    Myrna, 1 night family trip, Dec. 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    They have good service. Staff is nice and friendly

    1 night trip, Dec. 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good facilities, good location. Clean and confortable place to stay. Keep clean your place as it is today

    1 night family trip, Dec. 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice and convenient place to stay. Recommendable place to stay

    1 night family trip, Dec. 7, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    It’s una very convenient location although around my room it was so noisy

    4 night romance trip, Jul. 7, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great location. First time, I have been in a hotel that they charged me for ice!

    2 night romance trip, Apr. 11, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    It is close to bus stops, metro, restaurants, shopping and places to see. The room is not sound proof. The room is clean and staff are friendly. Wifi is weak at times

    5 night trip, Mar. 2, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great property, dt guadalajara, clean, small. Really enjoyed my stayed there.

    1 night romance trip, Dec. 25, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, super clean and amazing water pressure!

    4 night business trip, Nov. 19, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is really nice and super clean- if you are planning to stay during weekend days ask for a room that is not facing the main streets so noise from outside doesn’t bother you. Overall I had a pleasant stay 5/5

    CQ, 3 night trip, Oct. 11, 2018

    Verified Expedia guest review

See all 891 reviews