Rixos Almaty Hotel

Photo gallery for Rixos Almaty Hotel

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Indoor pool
Indoor pool
Indoor pool
Duplex | Premium bedding, down comforters, minibar, in-room safe

Overview of Rixos Almaty Hotel

Rixos Almaty Hotel

5.0 star property
Luxury hotel in Almaly District with spa and indoor pool

9.0/10 Superb

121 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is CA $188
Price available on 10/29/2022
Map
506/99 Seifullina Ave, Almaty, 050012
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Separate bathtub and shower
  • Separate sitting area
  • Television

Choose dates to view prices

About this area

What's nearby

  • In Almaly District

Getting around

  • Almaty (ALA-Almaty Intl.) - 34 min drive
  • Almaty Station - 14 min drive
  • Almaly - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Rixos Almaty Hotel

5-star luxury hotel in the heart of Almaly District
Take advantage of a roundtrip airport shuttle, a terrace, and a coffee shop/cafe at Rixos Almaty Hotel. Indulge in a massage, a manicure/pedicure, and aromatherapy at Rixos Spa, the onsite spa. The onsite buffet restaurant, Brasserie, features brunch. Aerobics classes are offered at the health club; the property also has a garden, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), extended parking, and limo/town car service
  • An area shuttle, an elevator, and a gift shop
  • Guest reviews speak well of the dining options and WiFi
Room features
All 237 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and pillow menus. Guests reviews give good marks for the spacious rooms at the property.
More amenities include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Heated floors, rainfall showers, and deep soaking tubs
  • 43-inch HDTVs with satellite channels
  • Balconies, heated floors, and separate sitting areas

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 237 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool

What to do

  • Fitness classes
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • 9 meeting rooms
  • Computer station
  • Conference center (1478 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Russian

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Separate sitting area
  • Heated floors

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rixos Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Brasserie - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KZT 8000 for adults and KZT 8000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 14000 per vehicle (one-way, maximum occupancy 3)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for KZT 7000 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Almaty hotel Rixos
Almaty Rixos
Almaty Rixos hotel
hotel Rixos Almaty
Rixos Almaty
Rixos Almaty hotel
Rixos hotel Almaty
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel Almaty

Frequently asked questions

Does Rixos Almaty Hotel offer free cancellation for a full refund?
Yes, Rixos Almaty Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Rixos Almaty Hotel?
As of 28 Sept 2022, prices found for a 1-night stay for 2 adults at Rixos Almaty Hotel on 29 Oct 2022 start from CA $188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Rixos Almaty Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Rixos Almaty Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Rixos Almaty Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Rixos Almaty Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Rixos Almaty Hotel?
Yes, an airport shuttle is available. The charge is KZT 14000 per vehicle one-way.
What are the check-in and check-out times at Rixos Almaty Hotel?
You can check in starting at 2:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Rixos Almaty Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (18-min drive) is nearby.
What is there to do at Rixos Almaty Hotel and nearby?
Have fun with nearby winter activities like cross-country skiing and snowboarding. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Rixos Almaty Hotel also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Rixos Almaty Hotel?
Yes, there's an onsite restaurant, Brasserie. Nearby restaurants include Hard Rock Cafe (4-min walk), Dar (7-min walk), and Ciao Pizza (8-min walk).
Does Rixos Almaty Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Rixos Almaty Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Rixos Almaty Hotel like?
Rixos Almaty Hotel is in Almaly District, a short 13-minute walk from Almaty Opera House and 14 minutes' walk from Nedelka Park.

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

8.9/10

Staff & service

9.2/10

Amenities

8.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Rhys, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Asel, 3-night trip
Verified Expedia guest review

8/10 Very good

Very nice hotel. Very clean and nice inside. Didn't like the staff at the reception at check-in.
ZHANAT, 2-night trip
Verified Expedia guest review

6/10 Good

The property was alright, lobby was fantastic, coffee and water are extremely expensive. Cigar lounge was nice. Breakfast was not good example: watery scrambled eggs.
Arman, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location. Easily walk to restaurants and parks. Staff is very friendly and helpful.
Sisavanh, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and nice room.
Hotel was great, just that room temperature controller didn’t worked and although told them several times they didn’t arranged.
Saied Sokhail, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

A nice stay. Slightly dated but overall comfortable.
Ryan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great place to stay in Almaty and the staff are amazing. Highly recommend. It’s close to many shops , beautiful parks and restaurants. Everything was in walking distance for us. This was our second visit in two months…we loved it so much!
2-night romance trip
Verified Expedia guest review

8/10 Very good

Close to everything
7-night family trip
Verified Expedia guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review