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All properties in Almaty, Almaty Province, Kazakhstan

Rixos Almaty Hotel, Almaty

Luxury hotel in Almaty with spa and indoor pool

  • Free English breakfast and free WiFi
From
$221 CAD

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
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9.2.Superb.
  • We have been coming to the Rixos Almaty for several years now. While it continues to be a…

    Dec. 30, 2020

  • Disappointing! First off, when you pay $250+ per night, you'd expect a normal mattress to…

    Feb. 18, 2019

See all 32 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 237 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Health club

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Free toiletries

What’s around

  • Heart of Almaty
  • Almaty Opera House - 13 min walk
  • Nedelka Park - 14 min walk
  • St Nicholas Cathedral - 14 min walk
  • Zenkov Cathedral - 19 min walk
  • MEGA Park - 20 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 2 Single Beds, City View
  • Deluxe Room, 1 King Bed, Park View
  • Deluxe Room, 2 Single Beds, Park View
  • Premium Room, 1 King Bed, City View
  • Premium Room, 1 King Bed, Park View
  • Duplex
  • Executive Suite
  • Presidential Suite

Location

  • Heart of Almaty
  • Almaty Opera House - 13 min walk
  • Nedelka Park - 14 min walk

What’s around

Landmarks

  • Heart of Almaty
  • Almaty Opera House - 13 min walk
  • Nedelka Park - 14 min walk
  • St Nicholas Cathedral - 14 min walk
  • Zenkov Cathedral - 19 min walk
  • MEGA Park - 20 min walk
  • Almaty Central Stadium - 25 min walk
  • Republic Square - 26 min walk
  • Almaty Cathedral - 31 min walk
  • 28 Panfilov Heroes Memorial Park - 32 min walk
  • National Museum of Kazakhstan - 33 min walk

Getting around

  • Almaty (ALA-Almaty Intl.) - 31 min drive
  • Almaty Station - 10 min drive
  • Almaly - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Hotel size

  • This hotel has 237 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 6:00 AM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • Onsite extended parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free English breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Health club
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 1478
  • Conference space size (meters) - 137
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Russian

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rixos Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Brasserie - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Fitness classes on site

Nearby

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Small print

Also known as

  • Almaty hotel Rixos
  • Rixos Almaty Hotel Almaty
  • Rixos Almaty Hotel Hotel Almaty
  • Almaty Rixos
  • Almaty Rixos hotel
  • hotel Rixos Almaty
  • Rixos Almaty
  • Rixos Almaty hotel
  • Rixos hotel Almaty
  • Rixos Almaty Hotel Almaty
  • Rixos Almaty Hotel Hotel

Optional extras

Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Rollaway beds are available for KZT 7000 per day

Airport shuttle service is offered for an extra charge of KZT 14000 per vehicle (one-way, Maximum occupancy 3)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Rixos Almaty Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 6:00 AM - midnight. There's a 100% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 100% charge (subject to availability).
  • Yes, there's an onsite restaurant, Brasserie. Nearby restaurants include Hard Rock Cafe (4-min walk), Dar (7-min walk), and Ciao Pizza (8-min walk).
  • Yes, an airport shuttle is available. The charge is KZT 14000 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Casino Zodiak (16-min drive) is nearby.
  • Have fun with nearby winter activities like cross-country skiing and snowboarding. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Rixos Almaty Hotel also has a sauna and a steam room, as well as a garden.
9.2.Superb.
  • 10.0.Exceptional

    Good stay, but few things could improve

    Great hotel, luxurious inside, good service except for check out with Aktoty (quite rude staff actually). Nice amenities like the pool and gym. Main issue: mattress in room very old and not comfortable for such a luxury hotel. Expected better.

    2 night business trip, Oct. 28, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fancy hotel with luxurous interiors. Breakfast is good, some Kazakh dishes and specialities are available. The room is spacy and comfortable. SPA zone was very pleasant and quite big, The only thing is the water temperature in the pool which might be higher. Reasonable choice for business travellers.

    Pavel, 2 night trip, Feb. 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel and very friendly staff. They made my first visit to Almaty wonderful!

    Andrea, 3 night business trip, Oct. 19, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotels.com sold me hotel with spa coupon, in the Hotel they have no idea for that and i pay full.

    Jose, 4 night trip with friends, Apr. 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Central location to city centre, helpful guest services, large spacious rooms

    3 night romance trip, Feb. 28, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    American traveller to Almaty

    Stayed here for a business trip. The breakfasts in the morning were excellent. The hotel is lovely and in a safe and well-located area.

    4 night business trip, Jan. 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    very good

    very good

    1 night business trip, Sep. 6, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    Front desk is operating in slow mode

    Daniyar, 2 night family trip, Aug. 10, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very comfy, super staff, great breakfast.

    Rick, 4 night trip, Aug. 10, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel

    The room was spacious and immaculate. The hotel staff were very friendly and helpful. Breakfast had a wide variety of hot and cold options for all dietary requirements. We used the pool and SPA on several occasions and the service was impeccable. We were lucky to stay in the hotel on a Sunday, so was able to partake in the 12-4 Sunday Brunch, which was amazing value, Marzhan was a great help in the restaurant. Car parking is free and the WiFi was high speed. I would definitely recommend this hotel.

    Craig, 3 night romance trip, Aug. 3, 2018

    Verified Hotels.com guest review

See all 32 reviews