Chateau Saint John Trademark Collection by Wyndham

4.5 star property
Luxury hotel in Saint John with bar/lounge and 24-hour fitness
VIP Access

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Chateau Saint John Trademark Collection by Wyndham

Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Exterior
Suite, 1 Queen Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Lobby sitting area

Overview of Chateau Saint John Trademark Collection by Wyndham

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Free WiFi
  • Gym
  • Laundry facilities
  • Air conditioning
Map
369 Rockland Rd, Saint John, NB, E2K3W3
Main amenities
  • Daily housekeeping
  • 24-hour fitness center
  • Bar/lounge
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Convenience store
  • Snack bar/deli
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (City View)

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 5
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

About this area

What's nearby

  • Heart of Saint John

Getting around

  • Saint John, NB (YSJ) - 17 min drive

Restaurants

  • Tim Hortons - 11 min walk
  • Tim Hortons - 9 min walk
  • Vito's Dining Room & Lounge - 13 min walk
  • Peppers Pub - 17 min walk
  • Rocky's Sports Bar - 15 min walk

About this property

Chateau Saint John Trademark Collection by Wyndham

Chateau Saint John Trademark Collection by Wyndham is a great choice for a stay in Saint John. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Fellow travelers say good things about the bar and nice bathrooms.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5 AM
  • Express check-in available
  • Minimum check-in age: 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–10:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Fees & policies

Children & extra beds

  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Frequently asked questions

Does Chateau Saint John Trademark Collection by Wyndham offer free cancellation for a full refund?
Yes, Chateau Saint John Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chateau Saint John Trademark Collection by Wyndham?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Chateau Saint John Trademark Collection by Wyndham?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chateau Saint John Trademark Collection by Wyndham?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Chateau Saint John Trademark Collection by Wyndham?
You can check in from 3 PM - 5 AM. Check-out time is 11 AM. Express check-in and contactless check-out are available.
What is there to do at Chateau Saint John Trademark Collection by Wyndham and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Chateau Saint John Trademark Collection by Wyndham like?
Chateau Saint John Trademark Collection by Wyndham is in the heart of Saint John, a short 9-minute walk from Saint Joseph's Hospital and 10 minutes' walk from Harbour Station. Travelers recommend the hotel for its walkable location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly and Convenient
Nice remodel of bathroom! Gal serving hot food at breakfast was the friendliest hotel worker we’ve ever encountered. But all the staff was friendly, too. This hotel is close to everything in town and very close to major roads in and out of St. John.
FREDERICK, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

the best
Martin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place to Stay
We had a really nice stay. All the employees were very nice and helpful. Our room was quiet and very comfortable with a view of the city. Parking was free in a heated garage. There was a hot breakfast every morning. The woman serving breakfast was very pleasant and friendly. The location was convenient to dining and attractions.
View from our room
Mary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dorothy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Consistently excellent
Lovely staff, clean rooms, comfy beds - thoroughly enjoyable stay.
Meredith, 1-night trip
Verified Hotels.com guest review