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All properties in Hangzhou, Zhejiang, China
1 room, 2 adults

Wyndham Grand Plaza Royale Hangzhou, Hangzhou

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
No 555 Fengqi Road, Hangzhou, Zhejiang, 310006, China

Lakefront hotel with 3 restaurants, near West Lake
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I felt that I was double charged. First of all, I paid deposit during check-in, and then…Nov. 28, 2019
  • Great property. Very good location close West Lake, Night Market and shopping. Friendly…Mar. 8, 2019

Wyndham Grand Plaza Royale Hangzhou, Hangzhou

from $143 CAD
  • Executive Room, 1 King Bed, Non Smoking (Royal)
  • Executive Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking, Lake View
  • Premier King Bed Room
  • Premier Suite, 1 King Bed, Non Smoking
  • Deluxe King Bed Room
  • Business Suite, 1 King Bed, Non Smoking
  • Mountain View Twin Room
  • Mountain View King Room
  • Deluxe Twin Beds Room
  • Premier Twin Beds Room

What’s around Wyndham Grand Plaza Royale Hangzhou, Hangzhou

Landmarks

  • In Xihu
  • West Lake - 10 min walk
  • Broken Bridge - 11 min walk
  • Wulin Square - 18 min walk
  • Wushan Night Market - 31 min walk
  • Hangzhou Botanical Garden - 2.5 mi / 4.1 km
  • Lingyin Temple - 4.1 mi / 6.6 km
  • Xixi Wetland Park - 6.8 mi / 10.9 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 23 min drive
  • Hangzhou Station - 6 min drive
  • Hangzhou East Railway Station - 8 min drive
  • Hangzhou Yuhang Station - 18 min drive
  • Fengqi Road Station - 6 min walk
  • Wulin Square Station - 15 min walk
  • Longxiangqiao Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 293 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Free bicycles nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Health club
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7560
  • Conference space size (meters) - 702
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
Languages Spoken
  • Arabic
  • Chinese
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Wyndham Grand Plaza Royale Hangzhou, Hangzhou’s small print

Also known as

  • Wyndham Grand Plaza Royale Hangzhou
  • Wyndham Plaza Royale Hangzhou
  • Wyndham Grand Plaza Royale Hangzhou Hotel
  • Wyndham Grand Plaza Royale Hangzhou Hangzhou
  • Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
  • Wyndham Royale
  • Wyndham Royale Hotel
  • Wyndham Royale Hotel Hangzhou Grand Plaza
  • Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
  • Wyndham Grand Plaza Royale Hangzhou Hotel
  • Wyndham Grand Plaza Royale Hotel
  • Wyndham Grand Plaza Royale

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for CNY 308.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Wyndham Grand Plaza Royale Hangzhou, Hangzhou

  • Does Wyndham Grand Plaza Royale Hangzhou offer free cancellation for a full refund?
    Yes, Wyndham Grand Plaza Royale Hangzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is there a pool at Wyndham Grand Plaza Royale Hangzhou?
    Yes, there's an indoor pool.
  • Are pets allowed at Wyndham Grand Plaza Royale Hangzhou?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Wyndham Grand Plaza Royale Hangzhou?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Wyndham Grand Plaza Royale Hangzhou?
    Yes, there are 3 onsite restaurants.
  • What is there to do near Wyndham Grand Plaza Royale Hangzhou?
    Recommended spots to visit include West Lake (10-min walk) and Broken Bridge (11-min walk), along with Wulin Square (0.9 mi) and Wushan Night Market (1.6 mi).

Recent reviews

Fabulous 8.8 From 149 reviews

Exceptional 10.0
West Lake
Excellent service and close to West Lake
Alice, ca3 night trip with friends
Very Good 8.0
Recommended
Excellent room. Good location. Pleasant check in staff but 20 min. wait is too long. Some hooks, towel rails in bathroom would help.
Matthew, au3 night trip
Exceptional 10.0
Great location. Very nice hotel.
Great location to get to historic and picturesque West Lake. Close to interesting street market and other shops. Very comfortable stay and good breakfast with plenty of choice. Recommended if you go to Hangzhou.
Peter, gb2 night trip
Good 6.0
Non-sokong room smell smoking at 1st night, request to change room next day. We had our 2 morning coffee & bakeries at their coffee shop , after 10 minutes of waiting , they told us they are running out of cream and milk and asked us can we drink black coffee instead. 😩😩😩, Out of cream at coffee shop???
Jean, us5 night family trip
Exceptional 10.0
Fantastic, As good as the reviews say
Excellent hotel. 5* rooms and facility with a great location. Service was excellent, however much of their staff seemed pretty new to the operation (could have pulled in additional bodies for Golden Week). Either way, an absolutely stellar experience and a very positive first experience for us with the brand.
Ryan, us2 night trip
Exceptional 10.0
Convenient location near Xihu
Stayed here for 3 nights. The room is big and location is convenient. Good breakfast with many choices.
Sau Lin, hk4 night romance trip
Exceptional 10.0
Review for three nights
Initially we booked the rooms for two nights. After one night of stay, we decided to extend for another night at Wyndham Hotel Hangzhou instead of moving to Nanjing. Reason being was because this hotel real good in term of the services, room condition as well as the location. The staffs are all well-trained as they always attain to the guest’s request politely.
Hui Jia, cn1 night family trip
Exceptional 10.0
Excellent hotel and staff. Very clean, and the food is great.
Mark, us3 night business trip
Exceptional 10.0
Excellent Wyndham
We had an excellent time for our 35 wedding anniversary. The staffs provided excellent services and foods. West Lake was the most romantic place for us. Anita Araujo and Bruce Li at the check in time were wonderful. Michael Guo and Bela Wu at the executive lounge provided excellent drinks and foods. At the buffet breakfast, Ruslan Chaykovsky made the best Lattes for us and Angela was so sweet and lovely to greet us every morning. Wyndham Grand Plaza Royale Hangzhou was the best.
Patrick, us2 night romance trip
Very Good 8.0
2 Nights Pleasant Stay
We are a family of 9 with my elderly parents and young nephews. Check in was alright. We were given tea while waiting and my dad had a nice chat with Ms. Anita. There was a front desk staff Ms. Surich Zhao who was not so friendly and was bordering on being hostile. That kind of marred the whole experience. Rooms were big and spacious. We could open all 3 luggage at the same time and still had space to walk. There was a small clump of hair stuck to a sticky patch on our bathroom floor and my OCD sister was a little put off by that. Our rooms were on the 6th floor and guest rooms are only from level 3 to 9. We had to request for an extra bed in one of the rooms at 300yuan per night. The hotel prepared a cake for my sister’s birthday without us informing or mentioning to them at all. That was very thoughtful and certainly earned brownie points. There was turn down service every night and also a small plate of welcome fruits on our first day. Location is undeniably convenient. West Lake is just a 5 minutes stroll, Yan An Road shopping district is about 15 minutes walk and a night market around the corner is 10 minutes away. I would certainly return for another stay if I come back to HangZhou.
Geraldine, sg2 night family trip

Wyndham Grand Plaza Royale Hangzhou, Hangzhou

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