Guests
All properties in The Vines, Western Australia, Australia

Novotel Swan Valley Vines Resort, The Vines

4-star hotel in The Vines with 2 restaurants and golf course

  • Free WiFi and free parking
From
$154 CAD

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Pool
  • Pool
  • Pool
  • Outdoor Pool
  • Pool
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1 / 86Pool
Verdelho Drive, The Vines, 6069, WA, Australia
8.2.Very Good.
  • Nice family resort, something for 4 year old (pools), golf, wine tasting for adults.…

    Mar. 16, 2016

  • We had several issues staying at this hotel. The staff were not friendly or accommodating…

    May 12, 2017

See all 764 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 150 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools

For families

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Cookware, dishware, and utensils
  • Private bathroom
  • Cable/satellite television channels

What’s around

  • Swan Valley Wines - 5.4 mi / 8.8 km
  • Lamonts - 5.6 mi / 9 km
  • Caversham Wildlife Park - 7.9 mi / 12.7 km
  • Whiteman Park - 8.2 mi / 13.2 km
  • Houghton Winery - 8.4 mi / 13.5 km
  • Outback Splash - 16.4 mi / 26.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Apartment, 2 Bedrooms
  • Villa, 2 Bedrooms
  • Villa, 3 Bedrooms
  • Deluxe Room, 1 King Bed
  • Room, 2 Queen Beds (Resort)
  • Room, 1 King Bed (Resort)
  • Executive Suite, 1 King Bed
  • Apartment, 3 Bedrooms

What’s around

Landmarks

  • Swan Valley Wines - 5.4 mi / 8.8 km
  • Lamonts - 5.6 mi / 9 km
  • Caversham Wildlife Park - 7.9 mi / 12.7 km
  • Whiteman Park - 8.2 mi / 13.2 km
  • Houghton Winery - 8.4 mi / 13.5 km
  • Outback Splash - 16.4 mi / 26.4 km
  • The Maze - 16.4 mi / 26.4 km

Getting around

  • Perth Airport (PER) - 30 min drive
  • Village Junction Station - 16 min drive
  • Woodbridge Station - 18 min drive
  • Zamia Station - 18 min drive
map
See on map
Verdelho Drive, The Vines, 6069, WA, Australia

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-6 AM
  • Check-out time is 10 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 4
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Miniature golf on site
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Pool sun loungers
  • Fitness facilities
  • Tennis on site
  • Number of spa tubs - 1

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2540
  • Conference space size (meters) - 236
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1989
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • English
  • Italian
  • Japanese
  • Russian

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Keishi Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

Muscats Restaurant - Overlooking the golf course, this restaurant serves breakfast and dinner. A children's menu is available.

Thge Vines Cafe and Bar - Overlooking the golf course, this café serves lunch and dinner. Guests can enjoy drinks at the bar.

Greenside Cafe - Overlooking the golf course, this café serves breakfast and lunch.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts -
  • Tennis on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Miniature golf on site
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of AUD 32 per person (approximately)
  • Credit card charges are subject to an extra charge

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for AUD 10.0 per night

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Novotel Swan
  • Novotel Swan Valley Vines Resort Hotel The Vines
  • Novotel Swan Resort
  • Novotel Swan Valley Vines
  • Novotel Swan Valley Vines Resort
  • Novotel Swan Valley The Vines Hotel The Vines
  • The Novotel Vines Resort Swan Valley The Vines
  • Novotel Swan Valley Vines
  • Novotel Swan Valley Vines Resort Hotel
  • Novotel Swan Valley Vines Resort The Vines

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Novotel Swan Valley Vines Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 6 AM. Check-out time is 10 AM.
  • Yes, there are 2 onsite restaurants, featuring golf course views. Nearby restaurants include The Brook Bar & Bistro (3.1 mi), Ellenbrook Chinese Restaurant (3.1 mi), and Royal Tarka Indian Restaurant (3.1 mi).
  • Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Novotel Swan Valley Vines Resort also has 2 bars and a 24-hour fitness center, as well as a picnic area and a garden.
8.2.Very Good.
  • 6.0.Good

    Novotel The Vines

    The surrounds are quite beautiful and there is an abundance of wildlife around. The rooms are comfortable and clean. However, a lack of toiletries was very disappointing. All in one shampoo and conditioner in a fixed dispenser in the shower and a cake of soap. Our room door handle was broken but no attempts to fix it just instructions on how to manage it. You only get 1 coffee pod per person in the room and then you have to purchase more. Ours were wasted as the coffee machine leaked water everywhere. Some restaurants were fully booked despite there being many empty tables every time we walked past. Other restaurants ran out of certain foods. The external areas could do with a tidy up. Lots of plastic chairs stacked everywhere and rubbish all around them.

    Catherine, 1 night family trip, Jan. 28, 2022

    Verified Hotels.com guest review

  • 8.0.Very Good

    Close to Perth and the Swan Valley.

    Matthew, 2 night family trip, Jan. 27, 2022

    Verified Wotif guest review

  • 10.0.Exceptional

    Very nice stay beautiful accommodation

    Douglas, 2 night trip, Jan. 21, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Nature and the beautiful surroundings

    Richard, 2 night family trip, Jan. 17, 2022

    Verified Wotif guest review

  • 6.0.Good

    A little run down but a pleasant enough stay.

    Our villa was lovely,clean and roomy but quite run down. The blinds need replacing, as do some of the furnishings. There were 3 bedrooms but only 2 with wardrobes/storage - quite disappointing, as the guests in that bedroom, were literally living out of their suitcases. The air-conditioning worked well during the hot weekend, bonus. A pleasant enough stay.

    2 night family trip, Jan. 14, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The rural feeling quitnes and wild life

    Primi, 3 night family trip, Jan. 8, 2022

    Verified Expedia guest review

  • 8.0.Very Good

    Great spot, service needs some work!

    Great spot with plenty of amenities for the whole family and some spectacular views. The service, however was inconsistent. We made allowances given it was NY but even at that it screamed faulty towers at times. Many drinks were unavailable, pints of beer were in fact served in schooner plastic cups and on one night the bar maid literally said she ‘just couldn’t face making a cocktail’! Some staff were fantastic. Michelle in the cafe bar was experienced, polite and efficient, you just prayed she was working. I would return but my expectations would be lowered from this perspective.

    Gillian, 3 night trip with friends, Dec. 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The room was great, clean, aircon good, but outside.. the balcony was disgusting full of spiderwebs, bad painting, the reception

    Gui, 7 night family trip, Dec. 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great family holiday destination.

    David, 3 night family trip, Dec. 23, 2021

    Verified Wotif guest review

  • 6.0.Good

    Beautiful room, great setting, shame about the service. Reception were great, bar staff not so much. No service round the pool, had to walk to main bar, negotiating awkward pool gates (lots of people unable to open them). WORST mojito I ever tasted, literally soda and lime cordial. Abrasive bar staff loudly informed me "you ll have to speak up, you re really quiet". How about teach your staff to wait for a break in people speaking (they were only using small area) before loudly refilling ice buckets or slamming glass washer door. Live music finished 9pm. Sat outside & had to move as planter riddled with cockroaches. Group of men at next table talking about their bowel habits, with same abrasive bar tender shouting directions to other staff & dragging tables around in the background. Perfect ambiance. Then vastly overpriced buffet breakfast that didn t even include fresh coffee. Never again.

    1 night family trip, Dec. 23, 2021

    Verified Hotels.com guest review

See all 764 reviews