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Act-ION Hotel Neptun

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Family Room, 1 Double Bed with Sofabed, Balcony (2+1) | Minibar, in-room safe, desk, cribs/infant beds
Private beach nearby, beach massages
Private beach nearby, beach massages
Private beach nearby, beach massages
2 indoor pools

Overview of Act-ION Hotel Neptun

Act-ION Hotel Neptun

4.0 star property
Piran beach hotel with spa and restaurant

8.0/10 Very good

92 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Obala 33, Piran, 6320
Main amenities
  • Daily housekeeping
  • Marina
  • Private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Spa tub
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Piran

Getting around

  • Friuli Venezia Giulia Airport (TRS) - 58 min drive
  • Joze Pucnik Airport (LJU) - 85 min drive
  • Koper Station - 23 min drive
  • Hrpelje-Kozina Station - 28 min drive
  • Trieste (TXB-Trieste Train Station) - 30 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Mignon - 2 min walk
  • Kavarna Cacao Portoroz - 5 min walk
  • Oštarija Portorož - 5 min walk
  • Ribja kantina »Fritolin« - 7 min walk
  • Kantina Rikardo - 13 min walk

About this property

Act-ION Hotel Neptun

Act-ION Hotel Neptun offers a private beach where you can get a beach massage, plus activities like windsurfing, water skiing, and sailing are nearby. 2 indoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this upscale hotel include a marina, a health club, and a fitness center. Fellow travelers say good things about the pool and location.

Languages

English, German, Italian, Russian, Slovenian

Cleaning and safety practices

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per day)
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Personal watercraft (motorized)
  • Private beach nearby
  • Golf lessons nearby
  • Sailing nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike repair services
  • Electric bike charging stations
  • Bike cleaning

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • 2 indoor pools
  • Bicycle parking
  • Full-service spa
  • Marina
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator

Languages

  • English
  • German
  • Italian
  • Russian
  • Slovenian

Room amenities

Be entertained

  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 20 treatment rooms. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 1.25 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.
  • Resort fee: EUR 1.50 per person, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 130 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 3 2023 to July 16 2023 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from July 3 to July 30:
  • Sauna

Children & extra beds

  • Cribs/infant beds are available for EUR 5.0 per day

Parking

  • Self parking costs EUR 12 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Also known as

Hotel Neptun LifeClass Hotels
Hotel Neptun LifeClass Hotels Portoroz
Neptun LifeClass
Neptun LifeClass Portoroz
Neptun LifeClass Hotels Portoroz
Neptun LifeClass Hotels
Act-ION Hotel Neptun LifeClass Hotels Portoroz
Act-ION Hotel Neptun LifeClass Hotels
Act-ION Neptun LifeClass Hotels
Hotel Neptun LifeClass Hotels Spa
ActION Neptun LifeClass s
Act-ION Neptun LifeClass Hotels Piran
Act-ION Hotel Neptun LifeClass Hotels Piran
Act-ION Hotel Neptun LifeClass Hotels
Act-ION Neptun LifeClass Hotels
Hotel Act-ION Hotel Neptun - LifeClass Hotels & Spa Piran
Piran Act-ION Hotel Neptun - LifeClass Hotels & Spa Hotel
Act-ION Hotel Neptun - LifeClass Hotels & Spa Piran
Hotel Neptun LifeClass Hotels Spa
Hotel Act-ION Hotel Neptun - LifeClass Hotels & Spa
Act ION Hotel Neptun LifeClass Hotels Spa
Neptun Lifeclass Hotels Spa
Act ION Hotel Neptun
Act-ION Hotel Neptun Hotel
Act-ION Hotel Neptun Piran
Act-ION Hotel Neptun Hotel Piran

Frequently asked questions

Does Act-ION Hotel Neptun offer free cancellation for a full refund?
Yes, Act-ION Hotel Neptun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Act-ION Hotel Neptun?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at Act-ION Hotel Neptun on 21 Dec 2022 start from CA $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Act-ION Hotel Neptun?
This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Act-ION Hotel Neptun?
Yes, there are 2 indoor pools and a children's pool. One of the pools will be unavailable from July 3 2023 to July 16 2023 (dates subject to change).
Are pets allowed at Act-ION Hotel Neptun?
Sorry, pets aren't allowed.
Is parking offered on site at Act-ION Hotel Neptun?
Yes. Self parking costs EUR 12 per day. Parking spots may be limited.
Is airport shuttle service offered by Act-ION Hotel Neptun?
Yes, an airport shuttle is available. The charge is EUR 130 per vehicle one way.
What are the check-in and check-out times at Act-ION Hotel Neptun?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM.
What is there to do at Act-ION Hotel Neptun and nearby?
Have fun with activities like sailing, water skiing, and windsurfing, and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 indoor swimming pools. Act-ION Hotel Neptun also has a sauna and a steam room.
Are there restaurants at or near Act-ION Hotel Neptun?
Yes, there's an onsite restaurant. Nearby restaurants include Kavarna Cacao Portoroz (5-min walk), Oštarija Portorož (5-min walk), and Ribja kantina »Fritolin« (7-min walk).
What's the area around Act-ION Hotel Neptun like?
Act-ION Hotel Neptun is located near Portoroz Beach, just a short 11-minute walk from Forma Viva and 2 minutes' walk from Mignon. Travelers recommend the hotel for its walkable location.

Overall score and ratings

8.0

Very good

8.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.3/10

Property conditions & facilities

6.8/10

Eco-friendliness

10/10 Exceptional

Great family bycicle vacation
Not enough parking space unfortunately. It was great to have everything available for bycicles.
Davor, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, friendly staff and excelent location.
5-night romance trip
Verified Expedia guest review

4/10 Fair

The hotel itself is a very nice building and is very clean and well maintained. What is missing form many of these reviews, and the hotel site itself, is the fact that the Neptun does not have a reception desk, which means you need to do everything at the hotel next door. This includes entering the hotel after returning from dinner as the front door is locked. You walk up many steep stairs, and then have to walk down a very dark street to access the hotel. All access is by very steep stairs or streets, so this is not the place to stay if you find steep inclines difficult. The parking lot was completely full and difficult to find parking in. The key works part of the time, and when you discuss anything with the staff none of them seem to enjoy their job and I felt like my questions were annoying them. Only one lady was pleasant to deal with. Also note that the bar/lounge doesn't even open until 7pm. Getting through/from their pool area is like a mouse in a maze, and then you cannot get back through the doors from the other hotel to the Neptun. Definitely not a 4* experience.
3-night romance trip
Verified Orbitz guest review

8/10 Very good

Nice one-day breakaway
We drove to the seaside for one night with our kids. They loved it as did we. Large childrens play room, access to two pool areas, decent breakfast... The hotel itself is a bit old but very well maintained. We asked at check-in if we can go for dinner at the hitel and they told us they might be full and that they won't know until the dinner stars. Either they have very poor booking planning or the lady at check-in didn't wonna bother with us. I think it's the later... We past by dinner area when returning from the pool and it looked empty. So book half-.board in advance in you plan to eat at the hotel;).
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not a 4 star hotel, don't book it!!!
said, "4-star hotel", - not sure how they got 4 stars. very poor service, staff is rude and uniformative about their hotel and area around the hotel. A/c stopped working in the middle of the night, - no help there; had to open balcony, but it was very noisy; very little towel supplies and you HAVE to ask for pool towels (only in the morning if you run into cleaning staff); check-in was quick but nothing was explained; the room key was VERY hard to work; out of 4 outlets only 1 was working and nobody took care of it. WiFi was working poorly or not working at all. Don't book this hotel
3-night romance trip
Verified Hotels.com guest review

8/10 Very good

A beautiful stay in Portoroz.
Our stay at the Neptun hotel was very pleasant . We had a room with a fabulous view over the sea and harbour. The room was big and comfortable. Breakfast was excellent but the dinner in our half-board was somewhat mediocre. The indoor-outdoor pool area, which is shared with the other "Wellness" hotels was very nice but due to a large number of stairs from the Neptun it is only suitable for fairly fit individuals. The same is true for access to the Neptune from the main streat in Portoroz. The hotel is in an excellent location and Portoroz is a beautiful town with only 3 km walk to the old town of Piran. We used GoOpti vans to get to and from the Trieste (Montfalcon) airport which worked very well (70-80 Euros each way). Thanks for a nice stay.
Ísaksson, 10-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect spa in the hotel.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Everything was fine, except for the extra bed which was a not-so-soft sofa (not a bed, but a sofa with no arms and back side) and the bath-robes that are placed in the room as if they are for the guests' convenience, but are for rent at an extra cost. I suppose the people going to the treatments find it convenient to have the robes to be rented directly in the room, but otherwise it's not elegant to turn the room into a shop by displaying products with price tags that are not to be touched if not needed. Seemed like a dishonest tactic. Next, you start wondering if you can use all the towels for free, or if you may use the chairs, or turn on all the lights for free. Maybe some of them are for rent. Also, we're not going there to read all the fliers and instructions materials in the room. This issue was an annoyance for me, but otherwise the hotel is Ok.
Verified Hotels.com guest review