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All properties in Zermatt, Switzerland
1 room, 2 adults

Romantik Hotel Julen, Zermatt

4.5-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Riedstrasse 2, Zermatt, VS, 3920, Switzerland

Luxury hotel with spa, near Matterhorn Ski Paradise
  • Free buffet breakfast and free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
Fantastic service
Delicious food
Bar is awesome
Best value for money

Romantik Hotel Julen, Zermatt

from $313 CAD
  • Single Room (Chalet)
  • Double Room (Chalet)
  • Comfort Room
  • Suite (Chalet)
  • Romantic Double Room, Mountain View (Matterhorn)
  • Romantic Suite
  • Family Suite

What’s around Romantik Hotel Julen, Zermatt


  • Heart of Zermatt
  • Matterhorn Ski Paradise - 1 min walk
  • Mountaineers Cemetery - 2 min walk
  • St. Mauritius Church - 3 min walk
  • Matterhorn Museum - 3 min walk
  • Zermatt–Sunnegga Funicular - 8 min walk
  • Zermatt-Furi Gondola - 9 min walk
  • Sunnegga Ski Resort - 33 min walk

Getting around

  • Geneva (GVA-Cointrin Intl.) - 162 min drive
  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 9 min walk
  • Zermatt Station - 10 min walk
  • Täsch Station - 10 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-11 PM
  • Check-out time is 11 AM
The front desk is open daily from 7:30 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed (dogs only) *

  • Restrictions apply *

  • Food and water bowls available


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *

  • Free train station pick-up


  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1937
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Languages Spoken
  • English
  • French
  • German
  • Portuguese

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Julen SPA has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.


Restaurant Julen - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Schaeferstube - This restaurant serves dinner only.


On Site

  • Fitness facilities
  • Sauna
  • Steam room


  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Romantik Hotel Julen, Zermatt’s small print

Also known as

  • Romantik Hotel Julen Zermatt
  • Romantik Hotel Julen Zermatt
  • Romantik Hotel Julen Hotel Zermatt
  • Romantik Hotel Julen
  • Romantik Julen Zermatt
  • Romantik Julen
  • Romantik Hotel Zermatt
  • Romantik Julen
  • Romantik Julen Zermatt
  • Romantik Hotel Zermatt
  • Romantik Hotel Julen Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Guests under 16 years old are not allowed in the spa.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Pets are allowed for an extra charge of CHF 20 per pet, per night

    Service animals exempt from fees

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Romantik Hotel Julen, Zermatt

    • Is there a pool at Romantik Hotel Julen?
      Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Romantik Hotel Julen?
      Yes, dogs are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees.
    • Is parking offered at Romantik Hotel Julen?
      Sorry, there's no parking at Romantik Hotel Julen.
    • Is airport shuttle service offered by Romantik Hotel Julen?
      Yes, an airport shuttle is available.
    • What are the check-in and check-out times at Romantik Hotel Julen?
      You can check in from 3:00 PM to 11 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Romantik Hotel Julen?
      Yes, there are 2 onsite restaurants.

    Recent reviews

    Exceptional 9.8 From 51 reviews

    Exceptional 10.0
    A 5 star experience
    Absolutely could not fault this fabulous hotel. From being picked up form the train station in their electric vehicle, to being checked in by Mr. Julen himself, the staff worked together extremely well to give us an incredible experience in beautiful Zermatt. We stayed in a Matterhorn view room which was beautifully appointed with gorgeous internal wood features and the latest technology, plus a comfy bed. Well located, could walk to the centre of town easily and we loved the rare feature of an internal pool, spa and sauna centre. We loved this hotel and will be back!
    Alexandra, au1 night trip
    Exceptional 10.0
    A very cozy holiday in Zermatt
    Staff are friendly and helpful and all my requests have been well taken care of. The food and drink in the restaurant is superb and I especially like the bread very much! Thank you!
    hk4 night trip
    Exceptional 10.0
    Beautiful and charming hotel!
    From the moment we were picked up at the train station by the friendly staff to the moment we were dropped back off at the train station was one of the most memorable experiences my wife and I have ever had. We were greeted at the front desk by Bruno, who was very professional, friendly and treated us like honored guests while he showed us our room and explained the hotel amenities and features to us in a very thorough discussion. Our room was spectacular. The view of the Matterhorn out our window was something I'll never forget. The hotel itself is within walking distance of anything and everything you could want to do in Zermatt. Benno at the front desk also helped us decide on which hotel restaurant (there are two on the property) to have our anniversary dinner. His suggestions were spot on (Thanks Benno!) and we had an exceptional dining experience that night. The free breakfast bar in the morning is an amazing assortment of meats, cheeses, eggs, breads and many local foods as well. Everything about this hotel is wonderful and I would highly, highly recommend it to anyone. That staff is phenomenal, the location is ideal and the experience is one we will always cherish!
    Alex, us2 night trip
    Exceptional 10.0
    Wonderful hotel in Zermatt
    Perfect location for exploring the village and the mountains. The hotel is a beautiful combination of traditional and modern. The staff are extremely welcoming and helpful, the food fantastic, and the spa wonderful - especially the pool! Exceptional hotel.
    Jacqueline, us3 night trip
    Exceptional 10.0
    Perfect second stay, we will be back!
    What service! This hotel is a family run gem. This is our second stay. It will also not be our last. Special thanks to Paul Marc. His parents have raised a lovely young man and he has inherited his parents charm and attention to detail.
    linda, us4 night trip
    Exceptional 10.0
    Wonderful stay
    Priyanka, in2 night romance trip
    Exceptional 10.0
    Alpine Treat
    This hotel had the wow facture. Beautiful alpine design and exquisitely comfortable. Nothing was too much trouble for the staff and the food was exceptional. Good location near the main street. A real treat.
    Susan, gb2 night family trip
    Exceptional 10.0
    THE BEST!!!!!
    It was by far our favorite hotel and best experience of our Switzerland trip thus far. The staff went out of its way to make sure we were taken care of. HIGHLY recommend staying at this amazing hotel. We will for sure be back!!!
    Mandy, us2 night family trip
    Exceptional 10.0
    Phenomenal stay in a cute family-run hotel
    The service - from station pick up all the way through to drop off - was impeccable. Benno at reception is absolutely outstanding; I have traveled to 59 countries, and haven’t seen service like this. I was traveling alone and they did everything to accommodate my needs. The small touches are amazing, and both restaurants were delicious. I would absolutely return with my friends or family.
    us1 night trip
    Exceptional 10.0
    Management and staff were incredible. Enjoyed this trip. Thanks for the wonderful stay.
    ie3 night family trip

    Romantik Hotel Julen, Zermatt

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