Guests
All properties in Gold Coast, Queensland, Australia

Paradise Resort Gold Coast, Gold Coast

Family-friendly resort with free water park, near King Tutts Putt Putt

  • Free WiFi
From
$168 CAD

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Superior Resort Room (Pool View) - Guest Room View
  • Superior Resort Room (Pool View) - Guest Room View
  • Water Park
  • Pool
  • Superior Resort Room (Pool View) - Guest Room View
Superior Resort Room (Pool View) - Guest Room View. Image 1 of 60
1 / 60Superior Resort Room (Pool View) - Guest Room View
122 Ferny Avenue, Gold Coast, 4217, QLD, Australia
7.8.Good.
  • Rooms are tired and in need of renovations badly! We paid $350 a night during school…

    Apr. 5, 2022

  • I will go back again, really nice place for children

    Feb. 11, 2022

See all 1,209 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 359 smoke-free guestrooms
  • Housekeeping on weekdays
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free water park

Feel at home

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Refrigerator

What’s around

  • In Surfers Paradise
  • Slingshot - 6 min walk
  • Budds Beach - 6 min walk
  • Chevron Renaissance - 8 min walk
  • Draculas Haunted House - 9 min walk
  • King Tutts Putt Putt - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Resort Room
  • Superior Resort Room
  • King Bunkhouse
  • Family Room
  • Junior Bunkhouse
  • Interconnecting Room
  • Superior Junior Bunkhouse
  • Superior Family Room
  • Superior Resort Room (Pool View)
  • Deluxe Room

What’s around

Landmarks

  • In Surfers Paradise
  • Slingshot - 6 min walk
  • Budds Beach - 6 min walk
  • Chevron Renaissance - 8 min walk
  • Draculas Haunted House - 9 min walk
  • King Tutts Putt Putt - 3 min walk
  • Adrenalin Park - 5 min walk
  • Wax Museum - 7 min walk
  • Infinity Attraction - 8 min walk

Getting around

  • Coolangatta Airport (OOL) - 37 min drive
  • Helensvale Station - 14 min drive
  • Varsity Lakes Station - 15 min drive
  • Gold Coast City Coomera Station - 20 min drive
  • Airport shuttle (surcharge)
map
See on map
122 Ferny Avenue, Gold Coast, 4217, QLD, Australia

At a glance

Hotel size

  • This hotel has 359 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite parking available only on request
  • Covered onsite self parking (AUD 20 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/cafe
  • Snack bar/deli
  • Poolside bar
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • Fitness facilities
  • Number of spa tubs - 1
  • Ice skating on site
  • Playground on site
  • Free water park access
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1981
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Housekeeping - weekdays only

Special features

Dining

Penguins Restaurant - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Poolside Cafe and Bar - This poolside café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Jerry's Burger Bar - Onsite family restaurant. Open daily.

Deb's Pizza Shack - Onsite family restaurant. Open daily.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: AUD 500 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of AUD 16.00 for adults and AUD 12 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 1 percent

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs AUD 20 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Gold Coast
  • Paradise Resort Gold Coast Resort
  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Resort Gold Coast Resort Surfers Paradise
  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Resort Surfers
  • Paradise Resort Australia
  • Paradise Resort Gold Coast Hotel Surfers Paradise
  • Paradise Resort Australia
  • Paradise Resort Surfers
  • Paradise Resort Gold Coast Hotel Surfers Paradise
  • Paradise Resort Australia

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Paradise Resort Gold Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 20 per night. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is 10 AM.
  • Yes, Penguins Restaurant offers poolside dining. Nearby restaurants include Misono Japonese Steak house (4-min walk), Bumbles cafe (5-min walk), and Taj Palace Indian Restaurant (8-min walk).
  • Yes, an airport shuttle is available.
  • Have fun with onsite winter activities like ice skating. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Paradise Resort Gold Coast also has a waterslide and a fitness center, as well as an arcade.
7.8.Good.
  • 6.0.Good

    Great resort for kids

    Candice, 2 night family trip, Jan. 29, 2022

    Verified Wotif guest review

  • 10.0.Exceptional

    The property is very child friendly, the kids loved all the facilities. We really enjoyed our stay and will definitely be back!

    Srdjan, 5 night family trip, Jan. 25, 2022

    Verified Expedia guest review

  • 2.0.Poor

    Never again - DO NOT STAY HERE! Mantra are great!

    Long cue at checkin, stood for 27 minutes before getting to the desk. Advised of chronic spinal issues when room was booked and on check in was placed in the room furthest from the entry/exit. Also booked room for 4 guests and had only three beds, requested a fold out bed at 3:07, returned to the room at 10:45pm and still no bed. Upon calling reception we were advised a bed would be brought up in the next 5minutes. 20 minutes later we received a bed with a mattress covered in stains, smelt musty and no linen. Waited another 15 minutes for the linen to arrive after calling reception again. Water outage the morning of checkout, staff and management advised of a water truck coming to refill emergency tanks for guests to shower and flush toilets. When tanks were filled, no water for showers or flushing toilets was provided. Instead they turned the water on in the water park for 10minutes. Sent the two kids to get wet in the water park and because one didn’t have his band on, staff asked him to walk back to his room and organise another band before he could get wet. I called reception and advised we needed another band and was told we needed to come down to the front with ID, as we were standing in line for the band - they turned the water off. After requesting a partial refund from management I was offered $40 credit to their souvenir shop only. Explained everything to mantra staff who let us pay for a single room with early check in to shower and use facilities.

    Jindeena, 1 night family trip, Jan. 21, 2022

    Verified Hotels.com guest review

  • 8.0.Very Good

    The waterpark was great for the kids. Overall it was very good.

    Steve, 6 night family trip, Jan. 15, 2022

    Verified Expedia guest review

  • 8.0.Very Good

    It was but noisy, but overall great place for kids.

    Olivia, 4 night family trip, Jan. 15, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    We enjoy the stay specially the kids.

    Rubylyn, 2 night family trip, Jan. 4, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved everything about our stay only wish is an adults only pool we just couldn’t swim with all the kids in pool and spa not going to the toilets haha but great family place and all food areas fantastic !! Staff the best with the crowds there they still always had a smile .. Rooms are what they are maybe a small lounge chair would be great but still big and good air con with a nice balcony thanks for a cruise on land 👍

    Nicole, 2 night family trip, Jan. 1, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic for children, staff brilliant, food and cocktails fantastic. Will be great when the adult section opens up. My only negative is there was no where near enough shade in the pool/splash area, people settled in under the shade and stayed forever so me being fair could only last an hour.

    Veronica, 2 night family trip, Jan. 1, 2022

    Verified Expedia guest review

  • 6.0.Good

    Our kids loved the resort, overall we were quite pleased. The rooms really do need a bit of a lift, they appear quite dated, and as a result not that clean.

    Sam, 7 night family trip, Dec. 29, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The property is in desperate need of maintenance and upgrading. Wall to wall people and the main swimming pool is far to small to cater for the amount of people there.

    Abby, 1 night family trip, Dec. 24, 2021

    Verified Wotif guest review

See all 1,209 reviews