All properties in Cancun (and vicinity), Quintana Roo, Mexico

Ambiance Suites Cancun, Cancun (and vicinity)

Central hotel with outdoor pool, connected to a shopping center, near Plaza Las Americas

  • Free WiFi and free parking
$42 CAD

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Outdoor Pool
  • Terrace/Patio
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Av. Tulum No. 227 S.M. 20, Cancun (and vicinity), 77500, QROO, Mexico
8.4.Very Good.
  • We stayed here for 3 night and on our third night woke up in the middle of the night…

    Mar. 20, 2021

  • Nice hotel in great location . Room has a closed door connecting to another room and you…

    Feb. 24, 2020

See all 160 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Transportation options
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 59 guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Room service

For families

  • Children's pool
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Downtown Cancun
  • Plaza Las Americas - 6 min walk
  • Langosta Beach - 4.7 mi / 7.5 km
  • Tortuga Beach - 5.1 mi / 8.3 km
  • Cancun Convention Center - 6.8 mi / 11 km
  • La Isla Shopping Mall - 8.6 mi / 13.9 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Junior Double Room
  • Standard Double or Twin Room
  • Room


Av. Tulum No. 227 S.M. 20, Cancun (and vicinity), 77500, QROO, Mexico
  • In Downtown Cancun
  • Plaza Las Americas - 6 min walk
  • Langosta Beach - 4.7 mi / 7.5 km

What’s around


  • In Downtown Cancun
  • Plaza Las Americas - 6 min walk
  • Langosta Beach - 4.7 mi / 7.5 km
  • Tortuga Beach - 5.1 mi / 8.3 km
  • Cancun Convention Center - 6.8 mi / 11 km
  • La Isla Shopping Mall - 8.6 mi / 13.9 km
  • Norte Beach - 11.6 mi / 18.7 km
  • El Rey Ruins - 12.1 mi / 19.5 km
  • Delfines Beach - 15.8 mi / 25.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 59 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in rooms


  • Free onsite valet parking
  • Onsite parking limited
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities

Working away

  • Business center
  • Conference space
  • One meeting room
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Porter/bellhop


  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Free newspaper
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Ambiance Suites Cancun Hotel
  • Ambiance Suites Hotel
  • Ambiance Suites Cancun
  • Ambiance Suites
  • Ambiance Cancun
  • Ambience Villa Cancun
  • Ambiance Suites Cancun Hotel
  • Ambiance Suites Cancun Cancun
  • Ambiance Suites Cancun Hotel Cancun

Optional extras

Early check-in can be arranged for an extra charge of MXN 480 (subject to availability)

Late check-out can be arranged for an extra charge of MXN 480 (subject to availability)

Breakfast costs between MXN 125 and MXN 500 for adults, and MXN 90 and MXN 400 for children (approximately)

Area shuttle service is offered for an extra charge


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Breakage deposit: MXN 500.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Ambiance Suites Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. There's a charge of MXN 480 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 480 (subject to availability).
  • Yes. Nearby restaurants include Irori (4-min walk), Luna Rossa (5-min walk), and I Famosi Pasta (7-min walk).
  • No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (9-min walk) and Dubai Palace Casino (12-min walk) are both nearby.
  • Ambiance Suites Cancun has an outdoor pool and a 24-hour fitness center, as well as a garden.
8.4.Very Good.
  • 10.0.Exceptional

    Simple small simple hotel room. Close to restaurants and convenience store. Suitable for staying a night or two.

    1 night romance trip, Feb. 16, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great staff Good Wi-Fi Nice hot water Cool A/C Some echoes in hallways Bad when you hear people moving furniture But only 3min walk to Las Plaza Americas All in all I would stay again and again!

    7 night business trip, Jun. 3, 2021

    Verified guest review

  • 8.0.Very Good

    Hotel is inside the Cancun downtown very comfy and frienfky staff close to the cancun intl airport and several restaurants nearby

    Roberto, 2 night trip, May 25, 2021

    Verified guest review

  • 10.0.Exceptional

    Cancun’s Diamond in the Rough

    Ok, let me start off by stating that this was my second time staying at the Ambiance. The hotel certainly can’t be confused for one of the higher priced luxury hotels on the beach but what it may lack in glamour it more than makes up for in heart. The people that work at this hotel are the kindest, most genuine, friendly folks who work in the business— from the moment you enter they make you feel comfortable and as if you belong. Think of this hotel as Cheers (for you 90’s tv fans) but with beds upstairs. And trust me, if your stay is just a night or a weekend or more, everybody will treat you with politeness and courtesy from checking in until leaving. The location in town is extremely convenient and a great deal of surprising things are located in walking distance or a short taxi or transit ride away. I’m already thinking about my next stay here!

    Bernard, 6 night trip, May 23, 2021

    Verified guest review

  • 10.0.Exceptional

    Room was spacious and clean. Staff was helpful and pleasant. We only stayed one night but really enjoyed the location and comfort of the property. Breakfast in the morning was a great bonus. We would definitely stay again

    Shannon, 1 night romance trip, Feb. 2, 2021

    Verified Expedia guest review

  • 6.0.Good

    Nice hotel, but you won't get a King bed

    Simple hotel close to the airport and in town, only stayed one night as a place to sleep after flight. I booked a king bed the day of arrival - but when we arrived we were told that no King beds were available. This was 100% not true because hotels are only allowed to be at 30% capacity when we arrived so 70% of the rooms were empty. If you advertise King beds and let people book them you should have them available.

    1 night trip, Jan. 27, 2021

    Verified guest review

  • 10.0.Exceptional

    Great happy stay

    1 night trip, Jan. 3, 2021

    Verified guest review

  • 10.0.Exceptional

    Very good

    We needed a place to stay for a night . The staff was very friendly and helpful. No complaints

    Dianna, 1 night family trip, Dec. 31, 2020

    Verified guest review

  • 4.0.Fair

    Great room, nice little pool area, but gross and dirty sheets and towels, and unreliable staff. Sheets had yellow stains on them and towels had red stains (hopefully lipstick). When I asked for a shuttle to the airport, I double checked and was strongly assured that the shuttle driver accepted credit card. Instead, they just called a taxi who only took cash and couldn’t make change, meaning I lost a good bit of cash thanks to incorrect information from the staff.

    4 night trip, Dec. 29, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Great location. New interior and clean. Friendly staffs.

    Ethan, 3 night trip with friends, Dec. 18, 2020

    Verified Expedia guest review

See all 160 reviews