8/10 Very good
25 Apr 2022
Excellent location, mixed feelings about the hotel
We stayed one week at the Holiday Inn Algarve. Mixed feelings about the hotel.
Positive aspects:
-Excellent location right next to the beach.
-If you get a seaview room the view is fabulous.
-Easy to access beach.
-Right next to good restaurants and shops.
Negative aspects:
-Breakfast lacks variety and is the same every day.
-Considering that this is an IHG Hotel, we found the hotel to be below the expected standard of similar hotels in our initial room.
-We were initially given a room which was disappointing and we felt cheated on compared to the description of the room when booking it.
We booked a Sea View Queen bed room (also marked on the door Executive) however we were given room 001, which you will find in the basement on floor -1 with not a proper sea view, but more a view onto fellow sunbathing guests right next to your window.
Once we entered this room we immediately noticed a strange smell and in addition to that the room was equipped with tiles instead of a carpet which felt rather cold to walk on. Unfortunately the floor was also rather dirty and we found hairs from the previous guests in the bath tub. After spending some time in the room my asthmatic wife started developing an allergic reaction.
When we made the hotel staff aware of our disappointment they put us into a proper room (320) which was up to standard and had an excellent view onto the beach and no further issues with the stay.
Room 001 should not be offered to any paying guests.
Sveinn, 7-night family trip
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