Guests
All properties in Lisbon, Lisbon District, Portugal

My Story Hotel Tejo, Lisbon

3-star hotel with restaurant, near Rossio Square

  • Free WiFi
From
$90 CAD

Image gallery

  • Lobby Lounge
  • Lobby Lounge
  • Apartment, 1 Bedroom, Annex Building (in Rua Augusta, NO Lift,4th,5th Floor) - Balcony
  • Apartment, 1 Bedroom, Annex Building (in Rua Augusta, NO Lift,4th,5th Floor) - Living Area
  • Lobby Lounge
Lobby Lounge. Image 1 of 58
1 / 58Lobby Lounge
Rua dos Condes de Monsanto 2, Lisbon, 1100-159, Lisbon, Portugal
8.8.Fabulous.
  • Location was speculation. . .close to restaurants, museums, everything! Room was fine,…

    Nov. 25, 2021

  • It was very clean and the rooms were recently renovated. Staff was very friendly and they…

    Sep. 6, 2021

See all 242 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Transportation options
Safe
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 59 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Lisbon Old Town
  • Rossio Square - 3 min walk
  • Santa Justa Elevator - 4 min walk
  • Carmo Convent - 5 min walk
  • Lisbon Cathedral - 7 min walk
  • Commerce Square - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room
  • Double or Twin Room
  • Apartment, 1 Bedroom, Annex Building (in Rua Augusta, NO Lift,4th,5th Floor)

What’s around

Landmarks

  • In Lisbon Old Town
  • Rossio Square - 3 min walk
  • Santa Justa Elevator - 4 min walk
  • Carmo Convent - 5 min walk
  • Lisbon Cathedral - 7 min walk
  • Commerce Square - 8 min walk
  • Castle of Sao Jorge - 11 min walk
  • Botanical Garden - 17 min walk
  • Mercado da Ribeira - 17 min walk
  • Marquis of Pombal Square - 23 min walk
  • Gulbenkian Museum - 42 min walk

Getting around

  • Humberto Delgado Airport (LIS) - 7 min drive
  • Cascais (CAT) - 17 min drive
  • Rossio Station - 6 min walk
  • Cais do Sodré Station - 17 min walk
  • Santa Apolonia Station - 19 min walk
  • Praça da Figueira Stop - 1 min walk
  • Martim Moniz Stop - 2 min walk
  • Rossio Station (Green) - 3 min walk
  • Airport shuttle (surcharge)
Profile: Baixa

Profile: Baixa

Baixa is the modern-day center of Lisbon, and its pedestrianized streets teem with locals and tourists all year round. A wander around the neighborhood, taking in the magnificent plazas, majestic avenues, and elegant bars and restaurants that characterize the area, is a must for any visitor to the Portuguese capital.

The Art Deco facades and mosaic tiles of Rua Augusta are another delight. The stunning Rua Augusta Arch at the street’s southern end marks the passage from Lisbon’s main pedestrian thoroughfare to the Praça do Comércio; climb to the top to enjoy a fantastic view of the Portuguese capital.

map
See on map
Rua dos Condes de Monsanto 2, Lisbon, 1100-159, Lisbon, Portugal

At a glance

Hotel size

  • This hotel has 59 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Offsite parking within 656 ft (EUR 21 per day)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • To-go breakfast is offered for an extra charge of EUR 15 for adults and EUR 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 25 per room (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 35 per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs EUR 21 per day (656 ft away)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts major credit cards and debit cards. Cash is not accepted.

Also known as

  • My Story Hotel Tejo Lisbon
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*See fees and policies for additional details or extra charges

FAQs

  • Yes, My Story Hotel Tejo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include As Bifanas Do Afonso (3-min walk), O Velho Eurico (3-min walk), and Casa Chinesa (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 25 per room one way.
  • No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling.
8.8.Fabulous.
  • 8.0.Very Good

    Loved the location and ease of access to various parts of Lisbon. The room was comfortable and had everything we needed— the shower was fantastic.

    Heather, 4 night romance trip, Jul. 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location was awesome and the rooms were clean and spacious. They provided a crib for our baby. Extra bed provided for my sis wasn't as comfy as the beds buy everything else was perfect for us!

    3 night trip, Mar. 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Design is really good. But there is no coffee maker or hot water kettle in the room

    3 night family trip, Dec. 14, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Ideal location, don't expect much space in rooms

    Great location, nice hotel, but rooms are very small and cramped. Staff was very helpful with any questions we had

    James, 3 night trip, Oct. 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic location

    Fantastic location in the Baixa district. Close to Alfama, Cais do Sodre, Graca etc. Clean room, comfortable bed. Good wifi and shower.

    Martin, 2 night trip, Oct. 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous!!! Beautiful sound proof room in the heart of Lisbon. Within walking distance of so many sights. View of the castle from our room. Tram, metro, trolly and bus stops nearby. This was the perfect hotel and reasonably priced. Would definitely stay again.

    Genevieve, 5 night trip, Sep. 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A strategic and clean hotel

    Mohammad, 2 night trip, Sep. 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay in the middle of old Lisbon

    Great location! $12 euros from the airport by taxi. Near metro, train stations to sintra and the trolley lines . In the middle of all the old Lisbon, walking distance to everything. Great walk down rua de oro and uphill to praca de cameus . Hundreds of esa tyrants and cafes to Shiite from . As advertised the placed is renovated, nice new rooms and bathrooms. A place to stay comfortably but but to hang out as I assume one wants to be out. Easy access to the trolley 28 that take you all around the old Lisbon. The front desk folks were great and helpful. I was Covid tested for free at uni labs portable place around the córner. They emailed results within two hours.I needed the test to go to Madrid and return to the States . 80% of Portugal is vaccinated and they wear masks everywhere .

    Jorge, 2 night family trip, Sep. 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ok for a short stay

    This hotel is part of a larger chain of properties within the same area. The location is really good to move around in central Lisbon. I found the room on the small side and a bit claustrophobic. Depending on the room you get, you might need to take 2 elevators and walk along endless corridors. But for a short stay I’d say the price/quality ratio is just about right.

    Mario, 4 night trip with friends, Sep. 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome value

    I really liked that it was centrally located and easily walkable to wherever you want to go. Right by Rossio Metro station but never used metro during my stay. Extremely clean and took Covid very seriously. Very cute rooms and priced very well. Will be back to Lisbon in years to come and will definitely stay here again.

    Ryan, 4 night trip, Aug. 28, 2021

    Verified Hotels.com guest review

See all 242 reviews