Park Hotel

Photo gallery for Park Hotel

Primary image
On the beach
Outdoor pool
Pool
Pool

Overview of Park Hotel

Park Hotel

2.5 star property
Beachfront hotel in Santa Marta with spa and restaurant

7.0/10 Good

100 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Spa
Map
Carrera 1 # 18-67, Santa Marta, Magdalena, 470004
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
For families
  • Children's pool
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free toiletries

Choose dates to view prices

About this area

What's nearby

  • In Historic Center
  • Rodadero Beach - 17 min drive
  • Tayrona National Natural Park - 18 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 35 min drive

About this property

Park Hotel

Hotel in the heart of Historic Center
Take advantage of a free manager's reception, a terrace, and a library at Park Hotel. This hotel is a great place to bask in the sun with a beachfront location. Indulge in some rest and relaxation at Spa, the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks at this hotel include:
  • A children's pool
  • Full breakfast (surcharge), laundry services, and a 24-hour front desk
  • Smoke-free premises, a front desk safe, and concierge services
  • Luggage storage and tour/ticket assistance
  • Guest reviews speak well of the overall value
Room features
All guestrooms at Park Hotel include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guests reviews speak well of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Daily housekeeping, desks, and phones

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–9:00 AM
  • Restaurant
  • Free reception (select days)
  • Room service

Traveling with children

  • Children's pool

What to do

  • On the beach

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • Full-service spa

Languages

  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Full breakfast is offered for an extra charge of COP 8500 for adults and COP 8500 for children (approximately)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Property Registration Number 1247

Also known as

Park Hotel Santa Marta
Park Santa Marta
Park Hotel Hotel
Park Hotel Santa Marta
Park Hotel Hotel Santa Marta

Frequently asked questions

Does Park Hotel offer free cancellation for a full refund?
Yes, Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Park Hotel?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at Park Hotel on 5 Oct 2022 start from CA $61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Park Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Park Hotel?
Yes, there's a children's pool.
Are pets allowed at Park Hotel?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Park Hotel?
You can check in starting at 3:00 PM. Check-out time is 1 PM.
What is there to do at Park Hotel and nearby?
Park Hotel has a spa and a fitness center.
Are there restaurants at or near Park Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Chillies Don de Sam (3-min walk), La Tasca - Tapas Bar (3-min walk), and Caribbean Wings (4-min walk).
What's the area around Park Hotel like?
Park Hotel is on Santa Marta Beach in Historic Center, a short 3-minute walk from Parque de Los Novios and 2 minutes' walk from Bahia de Santa Marta.

Overall score and ratings

7.0

Good

7.3/10

Cleanliness

7.3/10

Staff & service

8.7/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

All the hotel workers were really kind and ready to help us with everything we needed. But, there were little issues: first, the room was too small and during the first shower I took a bad smell like sewage came out of the pipe, so as a temporary solution for one night they gave us a really good suite room, but early by the morning we had to move to another one that was not clean yet, so we had to left all our luggage saved at the front desk. When we came back by 7:00 pm the receptionist attended another group, but we came first. Then, we had to complain about that and finally moved to our final room that was really good and spacious. Another bad thing is the "DJ" at the pool. The music is so loud, that guy plays with the volume all the time, and is impossible to have a relaxing time at the pool if he is there. Please keep the pool with no music or adjust the volume to a permanent rational level. Recommendation: If you go to Park Hotel first ask for checking the room and try the sink and shower. They have good rooms, but occasionally don't give the best ones.
Olmo, 4-night family trip
Verified Expedia guest review

8/10 Very good

Mark, 2-night trip
Verified Hotels.com guest review

6/10 Good

I don't understand the 8.6 satisfaction ratio
I was surprised at how substandard my room was as compared to other I happened to look into that were being cleaned. No hot water and very low pressure. The pool area was beautiful and the desk staff all nice. I don't feel they put me in a very nice room and I am not sure why. I assumed perhaps they were all the same but there were better rooms. This is a very old hotel and although on the beach access blocked during my stay without walki a large distance around the fenced area. It looks like it will be done soon. Bed was very comfortable.
jeffrey, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 3-night trip
Verified Hotels.com guest review

6/10 Good

no parking
free parking was not available
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Better than expected
The location is great. Nice balcony with the view over the beach. Extra bed, it was nice. Fridge! Very good value!
Katarzyna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spaciousness Site.Locati9n.Views from front patio My room had no window, only negative
Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Best location: on the beach, close to bars and restaurants, you get great deal for all the tours.
2-night trip
Verified Orbitz guest review

8/10 Very good

Park hotel Santa Marta
Nice hotel in the center of the city by the beach. Staff are friendly. It is a basic hotel, but safe. Many restaurants within walking distance. View from top balconies is panoramic to the beach and main road.
3-night trip
Verified Hotels.com guest review

2/10 Poor

Worst stay ever !
We walked by the hotel and the guy showed us a room the looked good when we. Smr back to check in they gave us a completely different room. Right from the beginning we felt Luke the air conditioning wasn’t working to good but the guy at the front desk assured us that it will definitely cool down later on. (Very important thing for a 90 degree wether city ) A few hours later room was still warm actually warmer then outside !! We went to complain and they said no problem we will send someone to fix it. We left the room and came back a few hours later at night the guy said he sent someone and it is now fixed, we walked in to the room and it was hot !! We couldn’t sleep all night one of the worst experiences ever at a hotel.
2-night trip
Verified Expedia guest review