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The Grand Imperial - Heritage Hotel, Agra

4 stars
M.G. Road opposite to DM BunglowNear to Sai ki Takiya, AgraUttar Pradesh282001India, ‏866-299-2910
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Good3.7 / 5
Service
Service is adequate
62See all 62 Hotels.com reviews
From 506 reviewsTripAdvisor Traveller Rating

The Grand Imperial - Heritage Hotel, Agra

Hotel Info: 866-266-9798

from $49 CAD
  • Deluxe Twin
  • Chamber of Prince
  • Chamber of Prince - Attached Pool Single
  • Chamber of Prince - Single
  • Chamber of Prince - Attached Pool
  • Deluxe Room, 1 Double Bed
  • Suite, 1 Double Bed
  • Deluxe Single Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at 10 AM
  • Check-out time is 10 AM
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free babysitting/childcare

  • Free children's club

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • Free valet parking (limited)

  • Free nearby parking

Offsite

  • Area shuttle within 5 km *

  • Shopping center shuttle *

Other information

  • Smoke-free property

Also known as

  • Grand Imperial Heritage Hotel Agra
  • Grand Imperial Heritage Hotel
  • Grand Imperial Heritage Agra
  • Grand Imperial Heritage
  • Grand Imperial Heritage Hotel
  • Grand Imperial Heritage Agra
  • Grand Imperial Heritage

Policies

Only registered guests are allowed in the guestrooms.

Children under 14 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 14 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Children under 14 years old are not allowed in the spa without adult supervision.

Guests under 14 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

From December 26 through January 2, this property charges a daily mandatory meal fee. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2500.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 1500.00 (from 5 to 18 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4560.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 2850.00 (from 5 to 12 years old)

Optional extras

Airport shuttle service is offered for an extra charge of INR 700 per vehicle (one-way)

Airport shuttle for children between the ages of 15 and 18 costs INR 700.00 (one-way)

High-speed Internet access (wired) is available in guestrooms for INR 1500 per night (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Water park
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Outdoor seasonal pool
  • Use of nearby fitness center (discount)
  • Spa tub
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 9688
  • Conference space size (meters) - 900
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 02
  • Year Built 1901
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water

Special features

Spa

Ayurvedic Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Dining

Shanshah - This poolside bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Fitness classes on site
  • Golf driving range on site
  • Miniature golf on site
  • Horse riding/rental on site
  • Playground on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby

The Grand Imperial - Heritage Hotel, Agra’s small print

Also known as

  • Grand Imperial Heritage Hotel Agra
  • Grand Imperial Heritage Hotel
  • Grand Imperial Heritage Agra
  • Grand Imperial Heritage
  • Grand Imperial Heritage Hotel
  • Grand Imperial Heritage Agra
  • Grand Imperial Heritage

Policies

Only registered guests are allowed in the guestrooms.

Children under 14 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 14 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Children under 14 years old are not allowed in the spa without adult supervision.

Guests under 14 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

From December 26 through January 2, this property charges a daily mandatory meal fee. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2500.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 1500.00 (from 5 to 18 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4560.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 2850.00 (from 5 to 12 years old)

Optional extras

Airport shuttle service is offered for an extra charge of INR 700 per vehicle (one-way)

Airport shuttle for children between the ages of 15 and 18 costs INR 700.00 (one-way)

High-speed Internet access (wired) is available in guestrooms for INR 1500 per night (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 62 reviews

The Grand Imperial - Heritage Hotel, Agra
Outstanding5.0 / 5
excellent
1 night trip with friends
The Grand Imperial - Heritage Hotel, Agra
Poor1.0 / 5
WORST EXPERIENCE
It was one of the worst experience ever. Stay away from this hotel. 1)the room service person from hotel wanted to know if he could visit to one of our female and wanted to know if she is alone? 2) Someone from hotel stole money from the room of our female staff. Total $220. (4 x $50 and 1 x $20) There is no safe box in the room. She had the money in a zippered purse. (4) $50.00 USD notes, Several ($20.00 USD notes) some $5 dollar notes. What went missing was all four $50.00 notes and one $20.00 note. They left behind the small notes. 3) Breakfast was terrible The coffee was instant, the water was warm and not hot. The eggs were cooked by the cook and good. Juice was sugar water, Bread was rock hard. This was 2 star quality food. Selection was terrible. 4) Shower water was rust or dirt IN room 217
1 night business trip
The Grand Imperial - Heritage Hotel, Agra
Poor1.0 / 5
WORST EXPERIENCE IN MY LIFE, WORST HOTEL EVER STAY
This has been the worst experience in my life, the hotel is horrible, dirty, the toillets water is black, the bathrooms are old, mosquitos, but the worst part was the service at the hotel I paid the room for a driver that was going with us and even I paid the room I handed the driver the keys they kick him our of the room he slept outside, I have NEVER experienced someone so RUDE and UPSETING, PLEASE PLEASE DO NOT STAY IN THIS HOTEL IT WAS A HORRIBLE EXPERIENCE FOR THE 4 ROOMS WE BOOKED.
1 night trip with friends
The Grand Imperial - Heritage Hotel, Agra
Poor1.0 / 5
Bad experience with hotel
Stinky rooms, horrible bathroom, dirty swimming pool with birds droppings in it, overall 1* hotel
1 night romance trip
The Grand Imperial - Heritage Hotel, Agra
Outstanding5.0 / 5
Comfortable hotel with old charm
I stayed here for 2 nights while visiting Agra, Taj Mahal, etc. and had an excellent experience for an excellent off season price of only Rs3,000 per night. The rooms and grounds are beautiful, with old charm and colonial Indian design throughout. The rooms are very spacious and clean; bathrooms are modern; beds and linen are soft and comfortable, like sleeping on clouds compared with other mid-range hotels! The staff were very friendly and accommodating in my experience. The restaurant food is delicious, although a little overpriced. Only two things I can fault: (1) wifi is free, fast and reliable, but is not available in the rooms, only in the restaurant; (2) the pool area and furniture could be improved (it is definitely not as pictured). Overall, great value for money.
2 night trip

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The Grand Imperial - Heritage Hotel, Agra

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