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Element New York Times Square West, a Marriott Hotel

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1 bedroom, pillowtop beds, in-room safe, desk
Room, 2 Double Beds, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk
1 bedroom, pillowtop beds, in-room safe, desk
1 bedroom, pillowtop beds, in-room safe, desk

Overview of Element New York Times Square West, a Marriott Hotel

Element New York Times Square West, a Marriott Hotel

3.0 star property
Pet-friendly hotel connected to the convention center, within easy reach of Times Square

7.8/10 Good

1,042 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchenette
  • Non-smoking
  • Air conditioning
The price is CA $118
Price available on 01/31/2023
Map
311 West 39th Street, New York, NY, 10018

Room options

About this area

What's nearby

  • In Manhattan
  • Times Square - 4 min walk
  • Broadway - 7 min walk
  • Madison Square Garden - 7 min walk
  • Bryant Park - 9 min walk
  • 5th Avenue - 12 min walk
  • Empire State Building - 13 min walk
  • Rockefeller Center - 13 min walk
  • Grand Central Terminal - 17 min walk
  • Central Park - 23 min walk
  • Manhattan Cruise Terminal - 25 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 5 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Newark Liberty Intl. Airport (EWR) - 30 min drive
  • LaGuardia Airport (LGA) - 37 min drive
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive
  • Penn Station - 8 min walk
  • New York W 32nd St. Station - 13 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • 34 St. - Penn Station - 6 min walk
  • Times Sq. - 42 St. Station - 6 min walk
  • 42 St. - Bryant Pk. Station - 8 min walk

Restaurants

  • Piccolo Cafe - 2 min walk
  • Dean & DeLuca - 2 min walk
  • Snack EOS - 2 min walk
  • Ramini Espresso Bar - 3 min walk
  • Casa Nonna - 3 min walk

About this property

Element New York Times Square West, a Marriott Hotel

Located 2.4 mi (3.9 km) from the airport, Element New York Times Square West, a Marriott Hotel offers a great location, putting you within just a 10-minute walk of Times Square and Broadway. Guests can visit the fitness center for a workout, and free perks include WiFi, wired Internet, and on-the-go breakfast on weekends between 7:00 AM and 10:30 AM. Also, Madison Square Garden and Bryant Park are within just a 10-minute walk. Fellow travelers like that it's just a short walk to public transportation: 34 St. - Penn Station is 6 minutes away and Times Sq. - 42 St. Station is 6 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 411 rooms
  • Arranged over 40 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 21
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Offsite parking within 0.1 mi (USD 76 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast on weekend mornings 7:00 AM–10:30 AM
  • Snack bar/deli

Working away

  • Business center
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Television in common areas
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Hand-held showerheads
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Parking is available offsite and costs USD 76 per day (0.1 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West
Element New York Times Square West
Element New York Times Square West a Marriott Hotel
Element New York Times Square West, a Marriott Hotel Hotel
Element New York Times Square West, a Marriott Hotel New York

Frequently asked questions

Does Element New York Times Square West, a Marriott Hotel offer free cancellation for a full refund?
Yes, Element New York Times Square West, a Marriott Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Element New York Times Square West, a Marriott Hotel?
As of 29 Jan 2023, prices found for a 1-night stay for 2 adults at Element New York Times Square West, a Marriott Hotel on 31 Jan 2023 start from CA $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Element New York Times Square West, a Marriott Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Element New York Times Square West, a Marriott Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Element New York Times Square West, a Marriott Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Element New York Times Square West, a Marriott Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Element New York Times Square West, a Marriott Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Element New York Times Square West, a Marriott Hotel?
Yes. Nearby restaurants include Corvo Coffee (3-min walk), Guy & Gallard (3-min walk), and Houndstooth Pub (3-min walk).
Does Element New York Times Square West, a Marriott Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Element New York Times Square West, a Marriott Hotel like?
Element New York Times Square West, a Marriott Hotel is in Manhattan, a short 6-minute walk from 34 St. - Penn Station and 4 minutes' walk from Times Square.

Reviews

7.8

Good

7.9/10

Cleanliness

8.0/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Fabulous Stay!
My son and his girlfriend stayed for 3 nights to celebrate his 21st birthday - and had a fabulous time! The attention the hotel gave to my son's special day was exceptional for a large busy hotel. The service, room quality, food and location were all top drawer! A big thank you to the Element.
Mark, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cesar, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent check-in experience with excellent customer service - very high marks for cleanliness and location
Christopher, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our stay
We really enjoyed our stay. It was right near where we wanted to be. The room was comfy and had a nice size frig and freezer. It had a little kitchenette and two nice beds. Bathroom was nice and only complaint was the bathroom shower floor was a little discolored. We really enjoyed our stay. Loved the popcorn and the little happy hour. Breakfast was good but a little disappointed they didn't have real NY bagels. The place was right across from 2 parking garages. We liked that there was a boba place shop across from it too. Great place for a quick stay
Alison, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good stay for a good price in NY during christmas
The Hotel itself is located very close to times square (5 minutes walk) and all the entertainment spots in midtown. we walked here during day time from penn station with luggage. We were 2 adults + 2 kids and though rooms were tiny , there were other plus points abt this hotel that we went with. The complimentary bfast has decent hot and cold options for the 3 days we ate. We stayed on the 4th floor and pretty much used the stairwell.lifts can get busy room had a small 2 stove kitchen refrigerator/microwave (no dishwasher)+pots pans. that helped on a few nights we decided to heat soups in the room the portion of the street(about 50 feet distance) the hotel is on gets a little dingy,but u have regular tourist crowds just 5 minutes away on 8th avenue we got what we expected from this hotel and enjoyed our christmas trip.
Sushant, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible staff
This was an awful experience with an element hotel. The staff from this hotel is terrible, super rude, and careless. I had a leak in my room, and all my towels were wet. I requested an inspection, but they were two days later to tell me that was nothing to do and because I asked for a solution, they only offered to move to another room that was on the upper floor. I said no because even when the hotel was packed in it had 40 floors only two elevators were working and the majority of the time, I had to take the stairs from the 8th floor. Good things about the hotel: big rooms than the usual in New York and good food.
Anala, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Room
The room was small but fit us just fine for the trip. No coffee in the room. No dirty laundry bags. Not enough towels. Some was requested and never received.
Dawn M, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hidden Gem of a Hotel
Element is a hidden gem while staying in NYC. Near Times Square, but far away enough to avoid the crowds & noise. The rooms are great with a mini kitchen - full size refrigerator, microwave, etc. Rooms are large by NYC standards. All of the staff I dealt with were friendly and helpful.
James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ver clean, friendly workers, great service, check-in was quick and easy, breakfast was very good. The only negative was the elevators. Too many guests that were constantly waiting for the elevators. Some waits were way too long! I was on the 20th floor and had to walk down 3 times in a two day stay!!
Stephen, 2-night trip
Verified Hotels.com guest review