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All properties in Kyoto, Kyoto (prefecture), Japan
1 room, 2 adults

NISHIYAMA RYOKAN, Kyoto

3.5-star3.5 stars
Gokomachi St.-Nijyo Sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-0933, Japan

3.5-star ryokan with restaurant, near Nishiki Market
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Room
Great room

NISHIYAMA RYOKAN, Kyoto

from $263 CAD
  • Western Style Twin Room
  • Japanese Standard Room
  • Japanese Superior Room
  • Japanese Deluxe Room

What’s around NISHIYAMA RYOKAN, Kyoto

Landmarks

  • In Central Kyoto
  • Nishiki Market - 11 min walk
  • Kyoto University - 14 min walk
  • Kawaramachi - 14 min walk
  • Kyoto Imperial Palace - 17 min walk
  • Nijō Castle - 20 min walk
  • Kyoto Tower - 40 min walk
  • Kiyomizu Temple - 41 min walk

Getting around

  • Osaka (KIX-Kansai Intl.) - 82 min drive
  • Osaka (ITM-Itami) - 41 min drive
  • Sanjo Station - 12 min walk
  • Jingu-marutamachi Station - 12 min walk
  • Kawaramachi Station - 15 min walk
  • Shiyakusho-mae Station - 5 min walk
  • Karasuma Oike Station - 10 min walk
  • Marutamachi Station - 13 min walk

At a glance

Key facts

Size

  • 30 rooms
  • Arranged over 5 floors

Check-in and check-out

  • Check-in time 4 PM-9 PM
  • Check-out time is 10:30 AM
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests with dietary restrictions or food allergies should contact this hotel in advance. Contact the office using the information on the reservation confirmation received after booking.
Guests who wish to have dinner (surcharge) during their stay must pre-book dinner at least 3 days in advance. Contact the property using the number provided on the booking confirmation email.
Additional fees may apply to children for bedding and meals. Meals for children must be requested in advance of arrival; fees apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Children (9 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
Working away
  • Meeting rooms
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Garden
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor public bath (no mineral springs). This service features separate men and women areas. The ryokan bathing area is open from 4:30 PM to midnight.

Dining

Onsite venue - This restaurant specializes in Japanese cuisine. Reservations are required.

NISHIYAMA RYOKAN, Kyoto’s small print

Also known as

  • NISHIYAMA
  • NISHIYAMA RYOKAN Kyoto
  • NISHIYAMA RYOKAN Ryokan
  • NISHIYAMA RYOKAN Ryokan Kyoto
  • NISHIYAMA Kyoto
  • NISHIYAMA RYOKAN
  • NISHIYAMA RYOKAN Kyoto
  • RYOKAN NISHIYAMA
  • Nishiyama Ryokan Hotel Kyoto

Policies

Japanese futons are provided based on the number of adults in the reservation. For more details, please contact the property using the information on the reservation confirmation received after booking.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

Optional extras

Cooked-to-order breakfast is offered for an extra charge of JPY 3000 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 122 reviews

Poor 2.0
Had to Move
The staff at the Nishiyama Ryokan are excellent and incredibly helpful. Unfortunately that is where it ends. We had just arrived from another ryokan in Aizu which had been great and we were looking forward to our stay at the Nishiyama Ryokan in Kyoto. Unfortunately the bathroom in the room we were given smelled very strongly of sewer gas. Also there were a lot of small flies in the room. Whether this was associated with the problem in the bathroom we do not know. It was later in the evening when we arrived and we spent a restless night because of the smells and flies. By 5am we contacted Hotels.com through the on-line chat service and they contacted the hotel on our behalf. We were informed by Hotels.com that there were no vacant rooms available and that the hotel would not give us a refund. Hotels.com offered us a $100 voucher for future bookings to stay in the room. In spite of the lack of a refund we decided to leave and made a booking at another hotel. A staff member then showed up at our room telling us that they had indeed prepared another room for us. By this time we had decided that we did not want to remain at the hotel and had packed. When we got down to the lobby with our luggage the staff were very kind and gave us a full refund even for the night we had stayed. We cannot fault the staff in anyway, they were superb and hopefully the problem we had was limited to the room we had, but it is difficult to imagine how this property gets the rating it has.
Peter, caRomance trip
Exceptional 10.0
Wonderful experience!!
Amazing food and very accommodating service!
Sue, caRomance trip
Exceptional 10.0
Relaxing Experience
The room we stayed in was in the traditional Japanese style but also included Western style beds and a bathroom. It was a good balance of the culture while being comfortable and familiar for people visiting from the US. The basement included a common bath area (separated by gender), which is very traditional for a Ryokan. I found it a little awkward because males in the US do not usually bathe together, but I ended up having the bath to myself and really enjoyed the space and freedom. We also met the owners in the morning over matcha and they were wonderful. The hotel is a short walk from the nearest metro station and there are a number of restaurants within a reasonable walking distance. We would love to stay here again if we return to Kyoto.
Brian, us3 night trip
Exceptional 10.0
The level of service here at this ryokan was outstanding. From the moment I walked in until the moment I retrieved my bags on checkout day to sightsee, the staff really makes you feel like you are a true guest in somebody's home. I highly recommend at least trying the traditional Japanese dinner one night during your stay. For me, it was the best meal I have ever had. Every course was intricately plated and the ingredients matched with the season as well as the region. It was also nice knowing I could come back to my room and have tea after a day of sightseeing. If you are on the taller side like myself, just ensure you duck to avoid hitting your head on some of the beams :).
Joshua, us2 night trip
Very Good 8.0
Kawaii Ryokan
Very lovely ryokan. The staffs are very kind and make you feel very warm. Breakfast is very nice.
Keng Cheung Kenneth, hk4 night business trip

NISHIYAMA RYOKAN, Kyoto

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