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All properties in Kyoto, Kyoto (prefecture), Japan
1 room, 2 adults

NISHIYAMA RYOKAN, Kyoto

3.5-star3.5 stars
Gokomachi St.-Nijyo Sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-0933, Japan

3.5-star ryokan with restaurant, near Kawaramachi
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The Nishiyama Ryokan exceeded our expectations entirely. It was a peaceful and beautiful…Feb. 20, 2020
  • The tea ceremony was special. Owners managers very friendly. The rooms were very clean…Oct. 26, 2019

NISHIYAMA RYOKAN, Kyoto

  • Western Style Twin Room
  • Japanese Standard Room
  • Japanese Superior Room
  • Japanese Deluxe Room

What’s around NISHIYAMA RYOKAN, Kyoto

Landmarks

  • In Central Kyoto
  • Kawaramachi - 10 min walk
  • Nishiki Market - 11 min walk
  • Kyoto University - 14 min walk
  • Kyoto Imperial Palace - 17 min walk
  • Nijō Castle - 21 min walk
  • Heian Shrine - 24 min walk
  • Yasaka Shrine - 25 min walk

Getting around

  • Kansai Intl. Airport (KIX) - 82 min drive
  • Itami Airport (ITM) - 56 min drive
  • Sanjo Station - 12 min walk
  • Jingu-marutamachi Station - 12 min walk
  • Kawaramachi Station - 15 min walk
  • Shiyakusho-mae Station - 5 min walk
  • Karasuma Oike Station - 10 min walk
  • Marutamachi Station - 13 min walk

At a glance

Key facts

Size

  • 30 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-9 PM
  • Check-out time is 10:30 AM
There is no front desk at this property. For more details, please contact the property using the information on the booking confirmation. Additional fees may apply to children for bedding and meals. Meals for children must be requested in advance of arrival; fees apply.
Guests who wish to have dinner (surcharge) during their stay must pre-book dinner at least 3 days in advance.
Guests with dietary restrictions or food allergies should contact this hotel in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children (9 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Garden
Accessibility
  • Wheelchair-accessible path to lift
  • Handrails in stairways
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor public bath (no mineral springs). This service features separate men and women areas. The ryokan bathing area is open from 4:30 PM to midnight.

Dining

Onsite venue - This restaurant specializes in Japanese cuisine. Reservations are required.

NISHIYAMA RYOKAN, Kyoto’s small print

Also known as

  • NISHIYAMA
  • NISHIYAMA RYOKAN Kyoto
  • NISHIYAMA RYOKAN Ryokan
  • NISHIYAMA RYOKAN Ryokan Kyoto
  • NISHIYAMA Kyoto
  • NISHIYAMA RYOKAN
  • NISHIYAMA RYOKAN Kyoto
  • RYOKAN NISHIYAMA
  • Nishiyama Ryokan Hotel Kyoto

Policies

Japanese futons are provided based on the number of adults in the reservation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

Optional extras

Cooked-to-order breakfast is offered for an extra charge of JPY 3000 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for NISHIYAMA RYOKAN, Kyoto

  • Does NISHIYAMA RYOKAN offer free cancellation for a full refund?
    Yes, NISHIYAMA RYOKAN does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at NISHIYAMA RYOKAN?
    Sorry, there's no parking at NISHIYAMA RYOKAN.
  • Are pets allowed at NISHIYAMA RYOKAN?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at NISHIYAMA RYOKAN?
    You can check in from 4 PM to 9 PM. Check-out time is 10:30 AM.
  • Are there restaurants at or near NISHIYAMA RYOKAN?
    Yes, there's an onsite restaurant that serves Japanese cuisine. Nearby restaurants include Boulangerie Liberté (2-min walk), Cafe Bibliotic Hello! (3-min walk), and Motoi (4-min walk).

Recent reviews

Superb 9.2 From 119 reviews

Poor 2.0
Had to Move
The staff at the Nishiyama Ryokan are excellent and incredibly helpful. Unfortunately that is where it ends. We had just arrived from another ryokan in Aizu which had been great and we were looking forward to our stay at the Nishiyama Ryokan in Kyoto. Unfortunately the bathroom in the room we were given smelled very strongly of sewer gas. Also there were a lot of small flies in the room. Whether this was associated with the problem in the bathroom we do not know. It was later in the evening when we arrived and we spent a restless night because of the smells and flies. By 5am we contacted Hotels.com through the on-line chat service and they contacted the hotel on our behalf. We were informed by Hotels.com that there were no vacant rooms available and that the hotel would not give us a refund. Hotels.com offered us a $100 voucher for future bookings to stay in the room. In spite of the lack of a refund we decided to leave and made a booking at another hotel. A staff member then showed up at our room telling us that they had indeed prepared another room for us. By this time we had decided that we did not want to remain at the hotel and had packed. When we got down to the lobby with our luggage the staff were very kind and gave us a full refund even for the night we had stayed. We cannot fault the staff in anyway, they were superb and hopefully the problem we had was limited to the room we had, but it is difficult to imagine how this property gets the rating it has.
Peter, caRomance trip
Exceptional 10.0
Wonderful experience!!
Amazing food and very accommodating service!
Sue, caRomance trip
Exceptional 10.0
Relaxing Experience
The room we stayed in was in the traditional Japanese style but also included Western style beds and a bathroom. It was a good balance of the culture while being comfortable and familiar for people visiting from the US. The basement included a common bath area (separated by gender), which is very traditional for a Ryokan. I found it a little awkward because males in the US do not usually bathe together, but I ended up having the bath to myself and really enjoyed the space and freedom. We also met the owners in the morning over matcha and they were wonderful. The hotel is a short walk from the nearest metro station and there are a number of restaurants within a reasonable walking distance. We would love to stay here again if we return to Kyoto.
Brian, us3 night trip
Exceptional 10.0
The level of service here at this ryokan was outstanding. From the moment I walked in until the moment I retrieved my bags on checkout day to sightsee, the staff really makes you feel like you are a true guest in somebody's home. I highly recommend at least trying the traditional Japanese dinner one night during your stay. For me, it was the best meal I have ever had. Every course was intricately plated and the ingredients matched with the season as well as the region. It was also nice knowing I could come back to my room and have tea after a day of sightseeing. If you are on the taller side like myself, just ensure you duck to avoid hitting your head on some of the beams :).
Joshua, us2 night trip
Very Good 8.0
Kawaii Ryokan
Very lovely ryokan. The staffs are very kind and make you feel very warm. Breakfast is very nice.
Keng Cheung Kenneth, hk4 night business trip
Very Good 8.0
Most enjoyable stay
Very friendly, helpful staff Comfortable , clean and functional rooms , everything you would expect of a Ryokan Public Bath also very clean Very good location close to subway and night life
Robert, gb2 night family trip
Exceptional 10.0
Incredible spot
This was such a lovely, comfortable place to stay. The room was gorgeous, and the sleeping mats on the floor were quite comfortable. There are public baths at the ryokan, and it was fine for my wife to use them even though she has large tattoos. The staff was kind and helpful. We got to enjoy a tea ceremony on our way out! I highly recommend this place.
us3 night trip
Exceptional 10.0
Wonderful Ryokan!
Lovely ryokan! The room was aesthetically beautiful and minimalist with gorgeous shoji screens and tatami mats and surprisingly comfortable futons! Located on a quiet street central to many restaurants and attractions. Quiet, clean and cool rooms. The staff was super helpful and friendly and most mornings they offered a class on various Japanese topics like the tea ceremony. Overall a wonderful experience at a good price. Will definitely stay there again if/when we come back to Kyoto!
Melissa, us3 night family trip
Exceptional 10.0
Great for authenticity!
What a fabulous place to stay! If you want a bit of authentic Japanese culture in one of their greatest cities I would highly recommend! We stayed in a twin room and it wasn't too bad for two burly western blokes. Bathroom is tight so we used their public baths, a must try experience!! Would highly recommend breakfast ( we went for Japanese but there is continental, it was different both days) and taking macha tea with the two locals after! Service is exemplary and they have some English too! Highly recommended stay we will be back should we venture this way again!
Christian, gb2 night trip with friends
Very Good 8.0
Typical Japanese style "ryokan" located the center of Kyoto City. With the tea ceremony at the lobby, Japanese style breakfast and the public bath, we could enjoy the relaxed moments. The room is spacious and refurbished recently while some parts of the building inside are relatively worn.
TARO, gb1 night romance trip

NISHIYAMA RYOKAN, Kyoto

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