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Zuana Beach Resort

Photo gallery for Zuana Beach Resort

Land view from property
On the beach, sun loungers, beach umbrellas, beach towels
7 outdoor pools, pool umbrellas, sun loungers
Waterslide
Outdoor spa tub

Overview of Zuana Beach Resort

Zuana Beach Resort

3.5 star property
Beachfront hotel in Santa Marta with free water park and spa

7.8/10 Good

342 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is CA $232
Price available on 02/26/2023
Map
Carrera 2a No.6-80, Bello Horizonte, Santa Marta, Magdalena, 470006

Room options

About this area

What's nearby

  • On the beach
  • Tayrona National Natural Park - 62 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • CREPES & WAFFLES - 11 min walk
  • Mercure Santa Marta Emile - 14 min walk
  • Pizza & Pasta - 7 min drive
  • Restaurant and Panadería La Especial - 7 min drive
  • Restaurante El Santo - 7 min drive

About this property

Zuana Beach Resort

At Zuana Beach Resort, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers. There's plenty of fun with the 7 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and body treatments. Neguanje serves breakfast, lunch, and dinner, and the sports bar is a great place to grab a drink. Other highlights include 9 spa tubs, a free kid's club, and a poolside bar. Fellow travelers say good things about the pool and comfortable beds.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 330 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Bowling alley
  • Playground
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Bowling alley
  • Pool table
  • Table tennis

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 7 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • 9 spa tubs
  • 3 outdoor tennis courts
  • Sauna
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Yuluka. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Neguanje - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Gairaca - Onsite coffee shop. Open daily.
Sports Bar Masinga - Onsite sports bar. Open daily.
Minca - Onsite cocktail bar. Open daily.
Ziruma - This sushi bar serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 35000–40000 per person
  • Airport shuttle service is offered for an extra charge of COP 22000 per person (one way)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 3 and 12 costs COP 70000 (one-way)
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

<p>Noise-free guestrooms cannot be guaranteed. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Zuana
Zuana Beach
Zuana Beach Resort
Zuana Beach Resort Santa Marta
Zuana Beach Santa Marta
Zuana Beach Hotel Santa Marta
Zuana Beach Resort Hotel
Zuana Beach Resort Santa Marta
Zuana Beach Resort Hotel Santa Marta

Frequently asked questions

Does Zuana Beach Resort offer free cancellation for a full refund?
Yes, Zuana Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Zuana Beach Resort?
As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at Zuana Beach Resort on 26 Feb 2023 start from CA $232, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Zuana Beach Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Zuana Beach Resort?
Yes, there are 7 outdoor pools and a children's pool.
Are pets allowed at Zuana Beach Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Zuana Beach Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Zuana Beach Resort?
Yes, an airport shuttle is available. The charge is COP 22000 per person one way.
What are the check-in and check-out times at Zuana Beach Resort?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Zuana Beach Resort and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes bowling and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 9 spa tubs. Zuana Beach Resort also has 7 outdoor pools, a sauna, and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near Zuana Beach Resort?
Yes, Neguanje offers alfresco dining. Nearby restaurants include CREPES & WAFFLES (11-min walk), Mercure Santa Marta Emile (14-min walk), and Pizza & Pasta (4.2 mi).
Does Zuana Beach Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Zuana Beach Resort like?
Zuana Beach Resort is a short 1-minute walk from Magdalena River and 4 minutes' walk from Bello Horizonte Beach.

Reviews

7.8

Good

8.4/10

Cleanliness

7.6/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Very good

Good hotel on the beach, large rooms.
Good hotel on the beach, large rooms, good pools, we had a corner ocean front suite with great views to the beach and mountains, two balconies. Missing kitchen towels, paper tissues, face towels and coffee (you can buy it at their mini market), also they don't have courtesy bottles of water.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Blanca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

In general the property and the overall experience was good. The check in and check out are crowded and disorganized. The staff (check in and check out) does not provide accurate information.
Tirso, 4-night family trip
Verified Expedia guest review

2/10 Poor

LAUREANO, 5-night trip
Verified Expedia guest review

8/10 Very good

Nice place and even though the property is old it has been well kept
Gerardo, 1-night family trip
Verified Expedia guest review

8/10 Very good

Pools are nice. Rooms are clean and nice view of the beach.
Robert, 2-night family trip
Verified Expedia guest review

6/10 Good

Location is great. We got family suite tbrough expedia and they sent us to one of the oldeat suites of the complex. We were disappointed with the room assignment.
clara, 4-night family trip
Verified Expedia guest review

8/10 Very good

everything was good
Laura, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful view! Close to the beach
DAISY, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It was very clean love the beach
ada, 1-night family trip
Verified Orbitz guest review