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All properties in Santa Marta, Magdalena, Colombia
1 room, 2 adults

Zuana Beach Resort, Santa Marta

3.5-star3.5 stars
Great for families

Good to know

  • Children's club (free)
  • Children's pool
  • Arcade/game room
  • Beach towels
Carrera 2a No.6-80, Bello Horizonte, Santa Marta, Magdalena, 470006, Colombia

Beachfront resort in Santa Marta with free water park and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's club (free)
    • Children's pool
    • Arcade/game room
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Everyone was very friendly and helpful:) They have a grosery shop inside the resort which…Nov. 27, 2018
  • Very nice place, staff and facilities.Jun. 9, 2018

Zuana Beach Resort, Santa Marta

from $152 CAD
  • Deluxe Suite
  • Standard Double Room
  • Family Suite
  • Junior Studio Suite
  • Grand Suite

What’s around Zuana Beach Resort, Santa Marta

Landmarks

  • On the beach
  • Rodadero Beach - 6.9 mi / 11.1 km
  • Rodadero Sea Aquarium and Museum - 9 mi / 14.5 km
  • Blanca Beach - 9.1 mi / 14.7 km
  • Quinta de San Pedro Alejandrino - 11.1 mi / 17.9 km
  • Parque de Los Novios - 11.5 mi / 18.5 km
  • Santa Marta Beach - 11.6 mi / 18.6 km
  • Simon Bolivar Park - 15.8 mi / 25.4 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 330 rooms

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID*

  • No cribs (infant beds)

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

  • Shopping center shuttle*

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 7
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Number of spa tubs - 9
  • Bowling alley on site
  • Playground on site
  • Volleyball on site
  • Free water park access
  • Beach towels
  • Waterslide
  • Tennis on site
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1997
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Things to enjoy
  • Balcony
Freshen up
  • Rainfall showerhead
  • Shower only
Be entertained
  • 42-inch LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Yuluka. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Neguanje - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Gairaca - Onsite coffee shop. Open daily.

Sports Bar Masinga - Onsite sports bar. Open daily.

Minca - Onsite cocktail bar. Open daily.

Ziruma - This sushi bar serves light fare only. Happy hour is offered. Open daily.

Zuana Beach Resort, Santa Marta’s small print

Also known as

  • Zuana Beach Resort Santa Marta
  • Zuana Beach Santa Marta
  • Zuana Beach
  • Zuana Beach Santa Marta
  • Zuana Beach Hotel Santa Marta
  • Zuana Beach Hotel Santa Marta
  • Zuana Beach Resort Resort
  • Zuana Beach Resort Santa Marta
  • Zuana Beach Resort Resort Santa Marta

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Breakfast costs between COP 35000 and COP 40000 per person (approximately)

Airport shuttle service is offered for an extra charge of COP 22000 per person (one way)

Airport shuttle for children between the ages of 3 and 12 costs COP 70000 (one-way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Zuana Beach Resort, Santa Marta

  • Does Zuana Beach Resort offer free cancellation for a full refund?
    Yes, Zuana Beach Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Zuana Beach Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Zuana Beach Resort?
    Yes, there's free self parking.
  • Is there a pool at Zuana Beach Resort?
    Yes, there are 7 outdoor pools and a children's pool.
  • Are pets allowed at Zuana Beach Resort?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Zuana Beach Resort?
    You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Zuana Beach Resort?
    Yes, there are 6 onsite restaurants, featuring alfresco dining. Nearby restaurants include Crepes & Waffles (11-min walk), Mercure Santa Marta Emile (14-min walk), and El Chef Del Mar (4.2 mi).
  • Is airport shuttle service offered by Zuana Beach Resort?
    Yes, an airport shuttle is available. The charge is COP 22000 per person one way.
  • What is there to do at Zuana Beach Resort and nearby?
    Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes bowling and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 9 spa tubs. Zuana Beach Resort also has 7 outdoor pools and a Turkish bath, as well as an arcade and a garden.

Recent reviews

Good 7.8 From 110 reviews

Poor 2.0
Horrible hotel. Start to finish. I paid $300 a nite for a hotel that left me and my pregnant gf waiting 4 hours in the lobby for out room saying they had no rooms as we watched dozens of people check out. No paper towel or towels in the kitchen. At checkout time they advise I have to pay for the dish soap In the kitchen and that some dishes were not washed so they would levy a charge for unwashed dishes. They charge 5 star prices for one star service. Very over priced food. The resort is infested with aggressive pigeons and birds. Worst hotel experience ever. Will never return
Duke, ca3 night trip
Exceptional 10.0
Awesome!!!!
Very nice hotel friendly staff the pool was great!!!
ca6 night trip
Very Good 8.0
I love the pools, food was good but a bit pricy I felt the service worsen a bit. Check in wasn´t good
LP, us5 night family trip
Good 6.0
the hotel is clean and the staff is nice. The rooms, towels are old.
us2 night family trip
Exceptional 10.0
Beautiful swimming pools and right on the beach. You could be quiet or go to the disco in the evening. Food not brilliant but reasonably priced.
David, gb6 night romance trip
Poor 2.0
Doesn’t look how it looks like in photos. Very old
us4 night trip
Exceptional 10.0
The property was clean and well maintained. The staff is very friendly and helpful.
Lina, us4 night family trip
Exceptional 10.0
Excellent service
German, us6 night trip
Poor 2.0
Jis place was terrible! The rooms smells like mildew and so do the blankets and towels. Also there is a lot of construction going on and the place is packed. The free breakfast is sub par and you have to sit in a patio fighting with birds so they don’t eat your food (they are very aggressive!), the staff chases them away with water. Finally, our check out process was the worst we were standing in line for one hour and still not luck! There were dozens of people checking out and just one person helping them. It was terrible cause someone had to radio from your room to verify your consumptions and then the process was very manual at least 15 min per person... I approached the lady at the desk as I had a flight to catch and couldn’t wait any longer, she couldn’t have cared less and said I had to wait. Told her I couldn’t risk my flight left my cards and went to get a taxi (btw if you order a taxi to the hotel for their staff prices are double, just woke to the corner outside and some local taxis will provide you with cheaper and better service). I got an email from them later on the day saying that I needed to make a transfer to their Colombian saving back account to pay for the bottle of water I consumed. I replied that they could use my credit card on file and explained the situation and the poor customer service... again, they didn’t care.
MarimerG, us2 night romance trip
Exceptional 10.0
Love Zuana. I've been coming for 22 years and never disappointed!
us1 night family trip

Zuana Beach Resort, Santa Marta