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All properties in Dubai, Dubai, United Arab Emirates

Citymax Hotel Al Barsha at the Mall, Dubai

3-star hotel with outdoor pool, near Ski Dubai

  • Free WiFi
From
$45 CAD

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
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1 / 57Rooftop Pool
8.4.Very Good.
  • All bad bed service and no reference for anything This hotel in Dubai is low class

    Oct. 13, 2018

  • Overall good experience but couldn’t give same offer of sports bar. Liquor is expensive…

    May 26, 2021

See all 168 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Safe
Convenient
Transportation options
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 378 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Coffee/tea maker

What’s around

  • In Al Barsha
  • Ski Dubai - 9 min walk
  • Mall of the Emirates - 12 min walk
  • Souk Madinat Jumeirah - 38 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 13 min walk
  • Madinat Jumeirah - 39 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Double Room
  • Family Double Room
  • Classic Twin Room

Location

  • In Al Barsha
  • Ski Dubai - 9 min walk
  • Mall of the Emirates - 12 min walk

What’s around

Landmarks

  • In Al Barsha
  • Ski Dubai - 9 min walk
  • Mall of the Emirates - 12 min walk
  • Souk Madinat Jumeirah - 38 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 13 min walk
  • Madinat Jumeirah - 39 min walk
  • Wild Wadi Water Park - 2.3 mi / 3.7 km
  • Burj Al Arab - 2.4 mi / 3.8 km
  • Umm Suqeim Beach - 2.8 mi / 4.6 km
  • Dubai College - 2.9 mi / 4.7 km
  • Kite Beach - 4.5 mi / 7.2 km

Getting around

  • Dubai Intl. Airport (DXB) - 25 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 36 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 42 min drive
  • Mall of the Emirates Station - 13 min walk
  • Mashreq Metro Station - 19 min walk
  • First Gulf Bank Station - 25 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 378 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool umbrellas
  • Health club
  • Billiards or pool table

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Languages Spoken

  • Arabic
  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • LCD TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

City Cafe - Onsite restaurant.

Small print

Also known as

  • Citymax Hotel Al Barsha Mall
  • Citymax Al Barsha Hotel Dubai
  • Citymax Hotel Al Barsha Mall
  • Citymax Al Barsha Mall
  • Citymax Al Barsha Hotel Dubai
  • Citymax Hotel Al Barsha at the Mall Hotel
  • Citymax Hotel Al Barsha at the Mall Dubai
  • Citymax Hotel Al Barsha at the Mall Hotel Dubai
  • Citymax Hotel
  • Citymax Al Barsha Mall
  • Citymax
  • Citymax Hotel Al Barsha Dubai
  • Citymax Hotel Al Barsha Dubai
  • Citymax Hotel Barsha
  • Citymax Hotel Dubai Al Barsha
  • Hotel Citymax

Optional extras

Buffet breakfast is offered for an extra charge of AED 35 for adults and AED 17.50 for children (approximately)

Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one way)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: AED 10 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Citymax Hotel Al Barsha at the Mall does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Citymax Hotel Al Barsha at the Mall.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant, City Cafe. Nearby restaurants include Moshi (4-min walk), P.F. Chang's (6-min walk), and IHOP (8-min walk).
  • Yes, an airport shuttle is available. The charge is AED 150 per vehicle one way.
  • Citymax Hotel Al Barsha at the Mall has an outdoor pool and a health club.
8.4.Very Good.
  • 10.0.Exceptional

    very Good

    it was good

    8 night family trip, May 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Comfort and clean

    Overall it was very good, i stayed two nights and i felt like I'm in my home :) The staff is very friendly

    Ahmed, 2 night business trip, Mar. 14, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I have stayed in so many hotels in Dubai but this is the worst hotel I have seen so far. I made the booking through Expedia for my friends, I even called the hotel twice to tell them that I made the booking under my name but my friends will stay there. At the check-in they couldn’t find the reservation that was confirmed when I called first, so the make a new booking for my guests charged him 176 Aed and also charge my card for the reservation they couldn’t find when my guests was checking-in. Nothing is complimentary in this hotel, slippers is 5aed, dental kit is 3aed and water is 2aed. The rooms are so small. Will never stay in this hotel ever nor recommend it to anyone. Worst hotel😡😡😡😡😡😡😡😡

    1 night romance trip, Mar. 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good

    Handy for Mall at Emirates.

    Jeremy, 14 night business trip, Mar. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Warm and friendly

    Great staff nice team. Very comfy bed, decent sized room, desk and occasional table and comfy chair. Rooms cleaned daily. Good coffee shop in foyer and nice sports bar. Service was excellent. Great location for shopping and eating out close to metro station. Good free wifi.

    8 night business trip, Mar. 7, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It's a clean, budget hotel in an excellent location with great front staff. However, if you pay another 5-10 Dhs, you can have a room that has a bigger bed (this room had one double bed), toiletries like conditioner and lotion, and a shower with an actual door that will keep your bathroom floor from getting soaked.

    2 night business trip, Mar. 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The property has all needed facilities and it is of International standard .

    3 night business trip, Feb. 27, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Good value for a 3 star hotel next to mall of Emirates. Clean and food is okay. Service good

    Kieran, 2 night business trip, Jan. 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good option next to the mall of Emirates considering the paid rate

    Ahmed Salah, 7 night business trip, Jan. 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I stayed as a guest for 25 days and never once had a less than perfect experience with all staff. The staff was beyond professional and very accommodating. That will be my permanent choice when in Dubai.

    25 night trip, Dec. 16, 2020

    Verified Expedia guest review

See all 168 reviews