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Best Western Plus Hotel Böttcherhof, Hamburg

4-star hotel in Billbrook with 2 bars/lounges and spa

  • Free WiFi
From
$113 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Reception
  • Reception
  • Standard Apartment, 1 Double Bed, Refrigerator & Microwave - Living Area
  • Deluxe Room, 1 Double Bed - Bathroom
  • Reception
Reception. Image 1 of 61
1 / 61Reception
Woehlerstrasse 2, Hamburg, 22113, HH, Germany
8.8.Fabulous.
  • My favourite hotel to stay in while in Hamburg!

    Jan. 19, 2020

  • Brand new room. Very spacious. Bedding very comfortable. Hotel has a very classy…

    Aug. 15, 2019

See all 75 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Parking available
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 164 guestrooms
    • Daily housekeeping
    • Restaurant and 2 bars/lounges
    • Full-service spa
    • Breakfast available
    • Fitness center

    For families

    • Private bathroom
    • Television
    • Terrace
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer

    What’s around

    • In Billbrook
    • German Customs Museum - 4.4 mi / 7.1 km
    • Prototyp Auto Museum - 4.6 mi / 7.3 km
    • Hamburg City Hall - 4.6 mi / 7.4 km
    • Miniatur Wunderland - 4.9 mi / 7.8 km
    • Hamburg Dungeon - 4.9 mi / 7.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Business Room, 1 Double Bed
    • Premium Room, 1 Double Bed (Quiet Location)
    • Deluxe Room, 1 Double Bed
    • Standard Apartment, 1 Double Bed, Refrigerator & Microwave
    • Standard Room, 1 Double Bed (Quiet Location)

    What’s around

    Landmarks

    • In Billbrook
    • German Customs Museum - 4.4 mi / 7.1 km
    • Prototyp Auto Museum - 4.6 mi / 7.3 km
    • Hamburg City Hall - 4.6 mi / 7.4 km
    • Miniatur Wunderland - 4.9 mi / 7.8 km
    • Hamburg Dungeon - 4.9 mi / 7.8 km
    • Elbe Philharmonic Hall - 5 mi / 8 km
    • St. Michaelis Church - 5.1 mi / 8.3 km
    • Fish Market - 6.3 mi / 10.1 km

    Getting around

    • Hannover Airport (HAJ) - 77 min drive
    • Hamburg Airport (HAM) - 18 min drive
    • Hasselbrook Station - 6 min drive
    • Hamburg-Wandsbek Station - 6 min drive
    • Elbbrücken Station - 7 min drive
    • Legienstrasse U-Bahn - 21 min walk
    • Horner Rennbahn S-Bahn - 24 min walk
    • Billstedt U-Bahn - 27 min walk
    map
    See on map
    Woehlerstrasse 2, Hamburg, 22113, HH, Germany

    At a glance

    Hotel size

    • This hotel has 164 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (2-device limit)

    Parking

    • Onsite self parking (EUR 15 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 bars/lounges
    • Restaurant
    • Room service (during limited hours)

    Things to do

    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Steam room
    • Sauna

    Working away

    • Business center
    • Number of meeting rooms - 20
    • Conference space
    • Conference space size (feet) - 2153
    • Conference space size (meters) - 200

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1994
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Terrace

    Accessibility

    • In-room accessibility

    Languages Spoken

    • English
    • German

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Spa

    Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

    The spa is open daily. Guests under 16 years old are not allowed in the spa.

    Dining

    Restaurant Johann's - This restaurant specializes in international cuisine.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 6.00 per person, per night

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 19.5 per person (approximately)
    • Late check-out can be arranged for an extra charge of EUR 60 (subject to availability)

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs EUR 15 per day
    • Parking height restrictions apply

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Guests under 16 years old are not allowed in the spa
    • Guests under 16 years old are not allowed in the fitness facility
    • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property accepts credit cards, debit cards and cash.

    State tax ID - DE160005047

    State tax ID - DE160005047

    Also known as

    • Best Western Plus Hotel Böttcherhof Hamburg
    • Best Western Plus Böttcherhof Hamburg
    • Best Western Plus Böttcherhof
    • Best Western Plus Hotel Böttcherhof Hamburg
    • Best Plus Bottcherhof Hamburg
    • Best Western Plus Hotel Böttcherhof Hotel
    • Best Western Plus Hotel Böttcherhof Hamburg
    • Best Western Plus Hotel Böttcherhof Hotel Hamburg

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Best Western Plus Hotel Böttcherhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 15 per day. Electric vehicle charging is available.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 60 (subject to availability).
    • Yes, Restaurant Johann's offers international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Horner Grill (13-min walk), Restaurant Adria (14-min walk), and Croque und Eis Lagune (2.1 mi).
    • No, this hotel doesn't have a casino, but Casino Esplanade (10-min drive) is nearby.
    • Best Western Plus Hotel Böttcherhof has 2 bars and a spa, as well as a steam room.
    8.8.Fabulous.
    • 4.0.Fair

      Very rude hotel manager towards British guests.

      very nice hotel with an excellent restaurant in a very strange area! As a regular Best Western guest I always book them for a pretty much guaranteed great stay. However this stay was entirely ruined by the deputy manager who apparently had a bee in his bonnet!! The manner that we were shouted at due to a mix up regarding check out that was nothing to do with us. The manager shouted at us demanding that we can’t leave without paying, Even though we were not totally leaving the hotel simply going for a breath of fresh air outside. The manager was totally out of order as there was no way we were going to “run away without paying” as the hotel had all of our suitcases and luggage, Even my wallet, Passport and £1000+ of work equipment. A total moron of a manager, We wouldn’t stay again with this exact hotel which is a shame as it’s very good otherwise. A formal complaint will be made to Best Western Hotel Group. I can only imagine that we were treated in this way due to being British visitors.

      Eliott, 1 night business trip, Jul. 12, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Hotel is very modern and has very nice and quite big spa area to relax and unwind compared to some other hotels i been before.

      1 night business trip, May 27, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Very nice staff. Friendly and professional

      2 night trip with friends, Mar. 2, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Bra hotel

      Mycket bra hotel med trevlig personal och en fantastisk mat i restaurangen. Bra parkering och hyggligt avstånd till bla Primark och andra affärer (20 min promenad) Kommer gärna tillbaka.

      Ola, 2 night family trip, Aug. 12, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Mangel på service og fleksibilitet. Kom 5 min for sent til restaurant lukning kl 21 pga ventede i reception på chek in. Og de ville hverken hjælpe med mad eller drikke. Virkelig en dårlig oplevelse

      1 night trip, Aug. 6, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Ein sehr gutes Hotel

      Super Zimmer und ein empfehlenswertes Restaurant

      Jürgen, 1 night business trip, Jun. 1, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very nice hotel! The rooms clean and the staff were very helpful and friendly.

      Kubra, 1 night family trip, Sep. 10, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      super hotel

      Super hotel

      Brian, 1 night business trip, Sep. 6, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      High Quality

      Helt fantastisk hotell med hög service o go restaurang. Uteservering i gård med lugn atmosfär

      Rasmus, 1 night business trip, Aug. 19, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel.

      Robert, 1 night trip, Aug. 11, 2020

      Verified Hotels.com guest review

    See all 75 reviews