Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

Photo gallery for Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

Primary image
Outdoor pool
Pool
Terrace/patio
Minibar, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

5-star property
Luxury hotel with spa, near Jasola Commercial Centre

8.6/10 Fabulous

242 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
  • Spa
Map
Plot No. 1, Community Centre, Okhla Phase 1, New Delhi, Delhi N.C.R, 110020
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Conference center
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Okhla Phase I
  • Lajpat Nagar Central Market - 22 min drive
  • Qutub Minar - 36 min drive
  • India Gate - 33 min drive
  • Swaminarayan Akshardham Temple - 37 min drive
  • Gurudwara Bangla Sahib - 43 min drive
  • Jama Masjid - 55 min drive
  • Chandni Chowk - 50 min drive
  • Red Fort - 49 min drive
  • Majnu ka Tilla - 64 min drive
  • DLF Cyber City - 57 min drive

Getting around

  • Indira Gandhi International Airport (DEL) - 55 min drive
  • New Delhi Okhla Station - 5 min drive
  • New Delhi Tuglakabad Station - 7 min drive
  • New Delhi Lajpat Nagar Station - 9 min drive
  • Jasola Apollo Station - 22 min walk
  • Govind Puri Station - 25 min walk
  • Okhla Station - 28 min walk
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • Dawat - 3 min drive
  • Southy - 3 min drive
  • The American Connection - 4 min drive
  • My Spice Kitchen - 4 min drive
  • Sona - 5 min drive

About this property

Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel

5-star luxury hotel in the heart of Okhla Phase I
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel. Treat yourself to a body scrub, a massage, or a facial at the onsite spa. Enjoy a meal at the two onsite restaurants. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • Full breakfast (surcharge), limo/town car service, and an area shuttle
  • Luggage storage, tour/ticket assistance, and a banquet hall
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All 208 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • 40-inch flat-screen TVs with satellite channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Hindi, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Operational Recommendations for Hotels (FHRAI - India)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 208 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 12:30 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Train station pick-up

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • Hindi
  • Japanese

Room amenities

Be entertained

  • DVD player
  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Edesia - Onsite restaurant.
Chaobella - Onsite restaurant. Open daily.
Copper Bar & Lounge - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of INR 1100 per person (approximately)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Outdoor pool
  • Restaurant
  • Sauna
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool
  • Restaurant
  • Sauna
  • Spa tub

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for INR 1500.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Operational Recommendations for Hotels (FHRAI - India).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel NEW DELHI
Crowne Plaza Hotel NEW DELHI OKHLA
Crowne Plaza Hotel OKHLA
Crowne Plaza Hotel OKHLA NEW DELHI
Crowne Plaza NEW DELHI OKHLA
Crowne Plaza OKHLA
NEW DELHI Crowne Plaza Hotel
NEW DELHI OKHLA
OKHLA Crowne Plaza Hotel
OKHLA NEW DELHI
Crowne Plaza Hotel New Delhi Okhla
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel Hotel
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel New Delhi
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel Hotel New Delhi

Frequently asked questions

Does Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel on 9 Oct 2022 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?
You can check in from 3 PM - 12:30 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel and nearby?
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel has a spa and a steam room, as well as a garden.
Are there restaurants at or near Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel?
Yes, there are 2 onsite restaurants. Nearby restaurants include My Spice Kitchen (2.2 mi), Not Just Paranthas (2.4 mi), and Sona (2.9 mi).
What's the area around Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel like?
Crowne Plaza Hotel New Delhi Okhla, an IHG Hotel is in Okhla Phase I, a short 19-minute walk from Jasola Commercial Centre.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

4/10 Fair

At check I informed them about not having the second person, but they refused to make any changes as my booking was through Expedia. Had to pay INR.1000 each day for the 2 nd person even though there was no second person. Front Desk was unable to extend my check out as the original reservation was through Expedia. Asked me to another booking through the IGH app. Hotel demanded all payment in advance!!!! There are more but the WORSE was a LADY CALLED and WOKE ME AT 10:30PM to ask the expiry date on my passport!! THIS IS THE WORST Crowne Plaza I ever stayed.!! These staffs are not professionally trained at all!!
PHILIP, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exceptional and friendly hotel
Situated in the south east of Delhi, neighbouring the Okhla Bird sanctuary, we enjoyed the views over the woodlands, the rooms were spacious, clean, beds comfortable and bathrooms were laid out in small cubicles for each necessary function. The pool was enjoyable, the restaurant and bar had great ambience and food was delectable. The staff were ever do helpful, courteous and engaging. Transport was excellent.
indranil, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Plaza is a real Five star Hotel, the staff are very professional they attend to your every needs,very friendly and are always smiling, the food is amazing in the restaurants and the gym is well Equipped, gym instructor was a great and very well experienced, after the gym you can step into beautiful outdoor poo. This hotel is spotless, the rooms are large and the bed is like sleeping on the cloud, I would highly recommend the crown plaza I’ve stayed in many other crown plaza hotels worldwide, and they always deliver the best service. I look forward to my return visit.
Frederick, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

janet, 2-night trip
Verified Expedia guest review

8/10 Very good

Good Business Stay Hotel
Of the Crown Plaza's I've stayed at, this one is ok, but not the best. Up keep could use some work. Bad location too. Room was non-smoking but smelled like smoke. Carpet had wet spots when I checked in. Pool and locker room not too clean. Gym was great though. Friendly Staff. Bar was great too.
JOSHUA, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Good not great!
Stayed at the Crowne Plaza for a couple of days and my stay was comfortable. The room was spacious, the bathroom had a shower and tub. Minibar along with the usual tea/coffee making amenities were available. The breakfast spread had variety from continental to Indian and Asian. The front desk staff were friendly and helpful. The drawbacks are that the property is fairly old so it does look a little worn out. The Indian food I ordered was pretty bad but the continental was good. I was also woken up close to midnight by housekeeping who brought towels to my room which I had never asked for.
Nedup, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ranjit, 3-night trip
Verified Expedia guest review

4/10 Fair

1. Always maintain some cash with you, if possible small changes as well. 2. Wait for atleast 40-45 mins if you want any crocery/ plates etc or call atleast 3-4 times before you get that 3. does not match room cleaning expectations. 4. Always keep Customer copy of your payment proof, staff might mis type and they can claim twice so confidently rather than checking their system/statements 1st.
Ravi, 4-night trip
Verified Expedia guest review