Royal Heights Resort Villas & Spa

Photo gallery for Royal Heights Resort Villas & Spa

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2 outdoor pools, open 9:00 AM to 7 PM, pool umbrellas, sun loungers
2 outdoor pools, open 9:00 AM to 7 PM, pool umbrellas, sun loungers
2 outdoor pools, open 9:00 AM to 7 PM, pool umbrellas, sun loungers
Terrace/patio

Overview of Royal Heights Resort Villas & Spa

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Royal Heights Resort Villas & Spa

5.0 star property
Mountain hotel in Hersonissos with 2 outdoor pools and spa

9.4/10 Exceptional

123 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Pezoula, Hersonissos, Crete Island, 70007
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Beach towels
  • Children's pool
  • Pool bar
  • Room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Kitchen
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Stalis Beach - 11 min drive
  • Star Beach Water Park - 17 min drive
  • Crete Golf Club - 25 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 32 min drive
  • Airport shuttle (surcharge)

About this property

Royal Heights Resort Villas & Spa

A great choice for a stay in Hersonissos, Royal Heights Resort Villas & Spa features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 60 per room. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

Languages

English, French, German, Greek, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Free onsite extended parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Golfing nearby
  • Safari nearby
  • Boat tours nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Conference center

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Steam room

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Room amenities

Be entertained

  • 21-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave (on request)
  • Kitchen
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes, and utensils
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Health Club and Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 60 per room (one-way)

Renovations and closures

The property is closed between November 1 and April 29.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7 PM
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number 1039K035A0196301

Also known as

Royal Heights Resort Villas
Royal Heights Resort Villas Chersonissos
Royal Heights Villas Chersonissos
Royal Heights Resort Villas Malia
Royal Heights Villas Malia
Royal Heights Villas
Royal Heights Hotel Malia
Royal Heights Resort Malia, Crete
Royal Heights & Hersonissos
Royal Heights Resort Villas Spa
Royal Heights Resort Villas & Spa Hotel
Royal Heights Resort Villas & Spa Hersonissos
Royal Heights Resort Villas & Spa Hotel Hersonissos

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.6/10

Staff & service

8.5/10

Amenities

9.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Staff are fantastic, they are super sweet!
Ge, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice rooms, nice view, friendly staff. Peace and quiet guaranteed
1-night family trip
Verified Hotels.com guest review

4/10 Fair

A lovely hotel and a lovely room spoiled by aggressive and nasty staff
7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very 5Star. Fantastic Views Good Food Spas, Steam Room, Indoor Pool
David, 7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

11-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

The pool and resort was very spacious and not crowded at all. Great views of the ocean and less than a mile walk to old malia. Breakfast was fresh and delicious!
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great view amazing staff and kids friendly environment.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel possesses excellent facilities and the staff are both pleasant willing to serve and know their jobs. We had an excellent time just relaxing in the room and making use of the spa, jacuzzi, indoor pool and steam room. Location on top of a hill provides excellent view of the surrounding area as well as the rugged beauty of Crete. Nothing really compares to having that sense of relaxation in excellent facilities nestled close to nature. Only slight issue is transportation to the hotel on arrival from Heraklion Airport. The transfer company only dropped us off by Malia church with instructions that the hotel was only a 10 minute walk. No mention of the steep walk to the hotel. Excuse the road is to windy and narrow for the big coach. We took a taxi instead and wise decision it was.Nonetheless I've nothing but praise for the hotel who have a shuttle service to take guests down to Malia. Keep up the good work folks.
Akin, 6-night trip
Verified Expedia guest review

8/10 Very good

It’s was wonderful resort, we were there for a 5 night.
Zahi, 4-night romance trip
Verified Hotels.com guest review