All hotels in Santiago, Chile
1 room, 2 adults
You can collect™ Rewards nights here

Santiago Suite Apartment, Santiago

3.5-star3.5 stars
Merced 562SantiagoRegion Metropolitana8320148Chile

Boutique apartment with kitchen, near Santiago Town Square
  • Free WiFi
Great location
Service could be improved
More comfort would be nice
44See all 44 reviews
From 314 reviewsTripAdvisor Traveller Rating

Santiago Suite Apartment, Santiago

from $66 CAD
  • Basic Suite, 1 Bedroom, Kitchen
  • Apartment, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 22 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available on request) *


  • Self parking *

Other information

  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Things to do
  • Outdoor pool
Working away
  • Number of meeting rooms - 2
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 4
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Housekeeping - weekdays only
  • In-room safe

Santiago Suite Apartment, Santiago’s small print

Also known as

  • Santiago Suite Apartment Aparthotel
  • Santiago Suite Apartment
  • Santiago Suite Apartment Aparthotel


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs USD 16 per day

Airport shuttle service is offered for an extra charge of USD 50 per person (roundtrip)

Airport shuttle for children between the ages of 5 and 10 costs USD 9 (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Santiago Suite Apartment, Santiago


  • In Bellas Artes
  • Palacio de la Moneda - 16 min walk
  • Santiago Town Square - 7 min walk
  • Plaza de la Constitucion - 13 min walk
  • Basilica de la Merced - 2 min walk
  • Santiago Museum - 4 min walk
  • Museum of Contemporary Art - 5 min walk
  • National Museum of Fine Arts - 5 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive
  • Santiago Central Station - 11 min drive
  • Bellas Artes Station - 2 min walk
  • Santa Lucia Station - 7 min walk
  • Armas Station - 8 min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Good 7.4 From 44 reviews

Santiago Suite Apartment, Santiago
Bad experience!!!
Firstly. On arrival the place is very hard to find. It is basically in a very large apartment complex. I asked at security for santiago suites and security (who spoke no English at all) directed me towards a door 20 metres down and said 8th floor. That door led to tower a and tower b both with 22 floors of residential apartments. After trying both 8th floors there was still no sign. I went back out and after another couple of minutes I managed to get room822 out of the security. I went up and knocked on the door and finally found the office. Check in was slow and when I went to pay by card they said there was a 19% charge for cards. I paid in cash. I got the code for our room which was on the top floor of the other tower so we lugged our bags over only to find the code didn t work. After another trip back and forth we finally got into our room, approx 45 mins after arriving. It is astonishing that there absolutely no signs for the office either at the entrance, in the building, in the lifts or even on the door of room822. The apt was fine but in disrepair (A/c didn t work properly, sliding door broken, shower head blocked, blinds broken) and the kitchen lacked vital things to make it worthwhile using it (e.g. any cleaning equipment, dish cloths etc). To make matters worse the electricity in the building went out from 9pm to 8am on our last night (although presumably that wasn't their fault). Location is good but otherwise would not recommend .
Brian, ie2 night romance trip
Santiago Suite Apartment, Santiago
Very Good8.0
Great value for the apartment. We rented a small unit but have everything we need. House keeping everyday except Sunday. Central located and easy access to public transport
Maria, us7 night romance trip
Santiago Suite Apartment, Santiago
They charged us more than the rate displayed on by ~20%
A Traveler, usRomance trip
Santiago Suite Apartment, Santiago
No Good front desk , or costumer service.
There was no One to request to activate the hearter, we need it the safe lock And was closed, no Good customer service At all.
roberto, mx4 night business trip
Santiago Suite Apartment, Santiago
Avoid arriving before 3pm
The hotel operated within Infinito Condominium with apartment spanning across 4 towers on different floors. Each apt door is controlled via door pin pad. You don't need to inform Reception (Tower A, Room 822) when you check out (latest 12nn). Hotel will assume you check out at 12nn and the housekeeping starts only after that. Hence check-in time is strictly after 3pm. Therefore, if you arrive earlier, no room is available for you. Wifi is good. Pots, pans, cutlery, Microwave over, gas stove and fridge provided. Would be perfect if washing machine is included as well. Lack of dish washing liquid in the kitchen. The apt I got has faulty lights not fixed. The hotel overcharged me initially. I booked via and usually I pay in my home currency via credit card charged to However, for unknown reason allow this apt to directly charge my credit card which resulted in the overcharging and in USD instead of my home currency. still have not response to me as why this is happening. If you stay there, watch out for the amount the apt directly charged to your credit card.
A Traveler, sg2 night romance trip

See all reviews

Santiago Suite Apartment, Santiago

Is the description of this hotel not correct? Tell us