Hotel Plaza Cozumel

Photo gallery for Hotel Plaza Cozumel

Primary image
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Iron/ironing board, free WiFi, bed sheets

Overview of Hotel Plaza Cozumel

Hotel Plaza Cozumel

3.0 star property
Adventure Cozumel hotel with 1 outdoor pools, connected to a shopping center

8.4/10 Very good

884 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is CA $82
Price available on 07/02/2022
Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Beach shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Colonia Centro
  • Cozumel Museum - 1 min drive
  • Benito Juarez Park - 1 min drive
  • Punta Langosta Pier - 1 min drive
  • San Miguel Church - 4 min drive
  • Stingray Beach - 8 min drive
  • Arrecifes de Cozumel National Park - 5 min drive
  • Chankanaab National Park - 17 min drive
  • Chankanaab Beach Adventure Park - 18 min drive
  • Isla de Pasion - 24 min drive
  • Corona Beach - 19 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive
  • Beach shuttle (surcharge)

About this property

Hotel Plaza Cozumel

Just 1.6 mi (2.6 km) from the airport, Hotel Plaza Cozumel features a rooftop terrace and puts you 5.7 mi (9.3 km) from Chankanaab National Park and 5.9 mi (9.5 km) from Chankanaab Beach Adventure Park. Guests can enjoy the outdoor pool, and hiking/biking trails, mountain biking, and scuba diving are nearby. A children's pool and a terrace are other highlights. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Free offsite parking nearby
  • Street parking available

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Taking the kids

  • Children stay free
  • Children's pool

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Lever door handles

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from August 15 2022 to August 31 2022 (dates subject to change):
  • Swimming pool
The property will be renovating from August 15 2022 to August 31 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

7.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Great Time in Cozumel!!!
This place is so fun. Right down from the ferry port. 4 floors. The roof top pool is relaxing. The price was outstanding with proximity to all things fun. The beds were comfortable. The breakfast that was included...WAS delicious. and so many options. The staff is so nice and helpful. Give them a try
Matt, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love staying here. The staff is very friendly, courteous and helpful. The rooms and common areas are kept very clean. You're not staying at a high end resort so go in knowing that you won't have all the amenities. You have a room, shower and beds. If you're a very light sleeper and early to bed you may have problems. The bars that are essentially connected to the hotel have bands that play and the music can be heard in the hallways and rooms. It also depends on what side of the building you're staying on. I don't mind the music as I know exactly where I am and what's around me. I love this place and will stay here as much as possible.
Christian Scott, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

We have stayed at this property multiple times and each time we stay we notice they keep improving things. It’s always so clean and so friendly. The staff are great and you couldn’t ask for a better location. So many things so close by! Pool with sunset views is a little icing on the cake.
Melissa, 10-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel was very nice. Very clean with comfortable beds. Having a wash clothe or two would have been a plus but not a deal breaker. But the area around and close had loud music playing til 2 am. This made getting to sleep a very trying experience.
Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, delicious breakfast included in price, amazing views, and the nicest staff.
Angelica, 5-night trip
Verified Expedia guest review

8/10 Very good

Very close to the plaza, restuarants, bars, ferry. A great central location. Daily breakfast is very good. All of the staff are friendly and helpful. Hot shower, clean rooms, rooftop pool.
stanley, 21-night family trip
Verified Expedia guest review

10/10 Exceptional

Kim, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a great place to stay. We come every year and stay here. It’s not fancy or all inclusive but you get a great breakfast, very friendly staff, clean rooms, good pool, and relaxing. Wouldn’t stay anywhere else!
Sheila, 7-night family trip
Verified Expedia guest review