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Imperial Hotel & Spa, Hanoi

4-star4 stars
Great for familiesThis property has good facilities for families.
44 Hang Hanh Street, Hoan Kiem, Hanoi, Vietnam

4-star hotel with restaurant, connected to the convention center, near Hang Gai Street
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Wellness
Great wellness & sports facilities
Vibe
Vibe is not too good

Imperial Hotel & Spa, Hanoi

from $69 CAD
  • Deluxe Room
  • Imperial Suite Room
  • Family Suite Room
  • Executive Double Room
  • Executive Twin Room
  • Premium Double Room
  • Premium Twin Room
  • Junior Suite Double Room
  • Junior Suite Twin Room
  • Suite Balcony Room

What’s around Imperial Hotel & Spa, Hanoi

Top spots nearby

Recommended by this property

  • Hang Gai Street (1-minute walk)
  • Ngoc Son Temple (3-minute walk)
  • Thang Long Water Puppet Theatre (3-minute walk)
  • Hoan Kiem Lake (4-minute walk)
  • Thang Long Ca Tru Theatre (5-minute walk)
  • Dong Xuan Market (8-minute walk)
  • Hanoi Opera House (11-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 22 min walk
  • Hanoi Giap Bat Station - 8 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • No parking

Offsite

  • Shopping center shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Free reception
Things to do
  • Spa services on site
  • Spa treatment room(s)
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Imperial Hotel & Spa, Hanoi’s small print

Also known as

  • Hanoi Imperial
  • Imperial Hotel & Spa Hotel Hanoi
  • Hanoi Imperial Hotel
  • Hotel Hanoi Imperial
  • Hotel Imperial Hanoi
  • Imperial Hanoi
  • Imperial Hanoi Hotel
  • Imperial Hotel Hanoi
  • Imperial Hotel & Spa Hotel
  • Imperial Hotel & Spa Hanoi

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 470000.0 per night

Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)

Train station pick-up and train station drop-off service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 518 reviews

Exceptional 10.0
Great service! Perfect location! Wonderful Value!
Excellent staff service and attitude!
Isaac T, caOther trip
Good 6.0
Fine hotel
The hotel is in an excellent area. It's very old and run down. Very strange smell coming from all bathrooms (we changed rooms a few times). There were cobwebs and dust in all rooms.
Margaret-Anne, ca2 night romance trip
Poor 2.0
Worst in Hanoi.
Probably worst hotel out of dozens I've stayed in Hanoi. Maybe even worst I Asia over decades of travel. Shabby, tired and dirty would describe. Carpets filthy. Tiles cracked. So called Felix room looked out at brick wall. Staff very nice.
John, ca4 night business trip
Exceptional 10.0
Great breakfast & location
Perfect for a short stay. The breakfast is really excellent!
sg2 night trip
Fair 4.0
Bad experience due to hotel renovation
Lots of issues happened when I stayed. 1st, got to the front and the building was in rubble and I thought they took my money and the hotel went bankrupt. There was a person at the steps I had to ask if it was still in business. He led me up to the 2nd floor where they made the reception desk. The hotel is under construction. Okay, it happens so I let that slide. 2nd, wifi didn't work. I had to ask twice and they tried or lack there of. On the 3rd day the wifi worked but the signal was terrible. I end up going down to the reception desk and they let me used a room to use the wifi. 3rd day also the hot water stopped working and they turned off the water after 10am or so for some reason. Other than the issues revolving the construction, the staff is friendly and helpful, the room is fantastic as I opt for the superior room, the bed is comfortable.
Michael, jp4 night trip

Imperial Hotel & Spa, Hanoi

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