Avoid this hotel - you will be incredibly disappointed!
Service/staff
- Reception staff were inflexible and un accommodating
Rooms
- We booked a double room and it was tiny & overlooking the car park/busy road! The photos made it look amazing, but it was basic, small - ridiculously overpriced. Breakfast isn’t even included and is offered at an additional 22 EUR per person.
- Constant noise in the room of the water system / air con
- Cigarette buts left in ash tray on balcony table
- Bathroom door handle fell off on arrival
- Terrible weak/cramped shower and plastic cups in the bathroom - not premium at all
Amenities/Pool
- Small underwhelming pool with cramped sun loungers & to top this off, our final day was spoilt by two content creators that the hotel had brought in to create content to promote the hotel. They were having a full photo shoot for hours, taking up an entire side of the pool/limited number of sun loungers, disturbing other guests and making us feel uncomfortable. They made it clear they wanted other guests to move out of their photos, meanwhile the hotel staff were focusing on making sure they had nice fresh jugs of water and ice, but when other guests wanted things by the pool, no one was around.
Overall 1/10 definitely not 4*. There are so many incredible places to stay in the area of Lourmarin, avoid staying here!