ibis Santiago Estación Central

Photo gallery for ibis Santiago Estación Central

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Premium bedding, memory foam beds, in-room safe, desk
Premium bedding, memory foam beds, in-room safe, desk
Premium bedding, memory foam beds, in-room safe, desk
Premium bedding, memory foam beds, in-room safe, desk

Overview of ibis Santiago Estación Central

UNESCO Sustainable Travel Pledge

ibis Santiago Estación Central

3.0 star property
3-star hotel in Santiago with 2 bars/lounges and restaurant

7.6/10 Good

575 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Bar
Av Libertador Bernardo O'Higgins, 3780, Comuna Estacion Central, Santiago, Region Metropolitana, 9160000
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • 24-hour room service
  • Area shuttle
  • Shopping center shuttle
  • Train station pick-up service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Estación Central
  • Costanera Center - 28 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 19 min drive
  • Santiago Central Station - 10 min walk
  • Santiago University Station - 2 min walk
  • San Alberto Hurtado Station - 6 min walk
  • Latin American Union Station - 16 min walk
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

About this property

ibis Santiago Estación Central

Located near a train station, ibis Santiago Estación Central is a great choice for a stay in Santiago. You can relax with a drink at one of the 2 bars/lounges, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers like that it's just a short walk to public transportation: Santiago University Station is 2 minutes away and San Alberto Hurtado Station is 6 minutes.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms
  • Arranged over 6 floors


  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Train station pick-up*


  • Area shuttle within 100 km*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas


  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


CAFE VINO AND CIA - This wine bar specializes in Latin American cuisine and serves dinner only.
BAR - This bar specializes in Latin American cuisine and serves lunch, dinner, and light fare. Open 24 hours.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Full breakfast is offered for an extra charge of CLP 6000 per person (approximately)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

ibis Estación
ibis Estación Hotel
ibis Estación Hotel Santiago Central
ibis Santiago Estación Central
Ibis Santiago Estacion Central Hotel Santiago
ibis Santiago Estación Central Hotel
ibis Estación Central Hotel
ibis Estación Central
Ibis Santiago Estacion Central
ibis Santiago Estación Central Hotel
ibis Santiago Estación Central Santiago
ibis Santiago Estación Central Hotel Santiago

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



4/10 Fair

Crummy hotel in awful neighborhood
This hotel is disgusting--there was hair on the bathroom wall 😒 and the bathroom floor was dirty. At breakfast, the eggs were watery. And to top it off, this hotel is in a terrible, dangerous neighborhood.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great value
This hotel was very comfortable, clean and upgraded. The area around the hotel is less than desirable, however, the staff was very helpful to get you a cab, etc.
Cheryl, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I was doing quarantine for 10 days and pay out of my own pocket for everything the customer service is not good and what I’m so disappointed with is the food and variety of choices in the restaurant for breakfast, lunch and dinner.
4-night trip
Verified Expedia guest review

8/10 Very good

good for passing
HERVIN, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Grato lugar, excelente ubicación y con buen protocolo covid
1-night business trip
Verified Expedia guest review

6/10 Good

1-night trip with friends
Verified Expedia guest review

8/10 Very good

Near a major Bus terminal
1-night romance trip
Verified Expedia guest review

4/10 Fair

The property itself is good, clean and well maintained. The problem is the neighborhood. There are constant muggings going on just outside the doors. It's not the hotel's fault but you don't want to get mugged. The police are conspicuously absent and do not even come when called. The muggings are at times violent (if victim resists). We witnessed at least 50 incidents from the hotel windows.
GDP, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

untrained, unprofessional staffs
Two things: When checked in the front desk asked for the PDI slip which wasn’t given to me at the airport immigration. I explained that I was given the slip only on my first time and I have been to Chile about 10 times for business since. I stayed at Ibis in Copiapo on this same trip. They understood and didn’t charge me tax as a non citizen. I show the desk the invoice from Copiapo. The girl wouldn’t budge and charged me 19.5% iva. Upon my exit, I asked the immigration officer. I was told they officially stopped issuing PDI slips but one could asked for it. The hotel should be training its employees of these updates in policies. While having breakfast, I was told breakfast wasn’t included. I was told to go to the counter. I said as far as I remember on the website it’s included. He attendant said it was about amenities available. I don’t know if hotels.com or Ibis was trying to be sneaky for $4 worth of food. I surely saw breakfast, wifi, and parking, among other things as I remembered. But only breakfast became an embarrassment.
John, 1-night business trip
Verified Hotels.com guest review

6/10 Good

1-night romance trip
Verified Expedia guest review