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Jumeirah Zabeel Saray

Photo gallery for Jumeirah Zabeel Saray

Front of property
Garden
Front of property
Premium bedding, minibar, in-room safe, desk
Buffet

Overview of Jumeirah Zabeel Saray

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Jumeirah Zabeel Saray

5.0 star property
Upscale beachfront hotel with spa, near Marina Beach
9.2 out of 10 Superb
9.2/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Palm Jumeirah, West Crescent, Dubai
Main amenities
  • Daily housekeeping
  • On a private beach
  • 8 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and 2 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Beach towels
  • Children's pool
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare
  • Children's pool
  • Playground on site
  • Private bathroom

Room options

About this area

What's nearby

  • In Palm Jumeirah
  • Aquaventure - 9 min drive
  • Dubai Marina Mall - 16 min drive
  • The Walk - 18 min drive
  • Marina Beach - 18 min drive
  • Souk Madinat Jumeirah - 19 min drive
  • Wild Wadi Water Park - 19 min drive
  • Burj Al Arab - 20 min drive
  • Ski Dubai - 20 min drive
  • Mall of the Emirates - 20 min drive
  • Ibn Battuta Mall - 20 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 33 min drive
  • Al Maktoum Intl. Airport (DWC) - 40 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 48 min drive

Restaurants

  • Zero Gravity - 20 min drive
  • SĀN Beach - 11 min drive
  • Ula Dubai - 11 min drive
  • Gordon Ramsay Hell's Kitchen Dubai - 21 min drive
  • L'Eto - 20 min drive
Map

About this property

Jumeirah Zabeel Saray

Jumeirah Zabeel Saray offers a private beach and gives you access to onsite windsurfing and kayaking. Guests can splash around at the 2 outdoor and 2 indoor pools, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Imperium, one of 8 restaurants, serves international cuisine and is open for breakfast and dinner. A poolside bar, a fitness center, and a sauna are other highlights at this luxurious hotel. The helpful staff and breakfast get great marks from fellow travelers.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Hungarian, Indonesian, Italian, Portuguese, Russian, Spanish, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 405 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • All guests must present valid passport or government issued photo identification at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 8 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Supervised childcare
  • Children's menu

What to do

  • On a private beach
  • Tennis
  • Kayaking
  • Motor boating
  • Windsurfing
  • Shopping
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • 2 indoor pools
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • IPod docking station
  • 48-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Talise Ottoman Spa has 42 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

Dining

Imperium - This brasserie specializes in international cuisine and serves breakfast, brunch, and dinner. A children's menu is available.
Zenzi Beach - This beachfront restaurant specializes in Latin American cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Amala - This restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Al Nafoorah - Overlooking the ocean and pool, this restaurant specializes in Middle Eastern cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Tori Tori - This beachfront restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 3000
  • New Year's Eve (31 December) Gala Dinner per child: AED 1500 (from 4 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 170 for adults and AED 85 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 367.5 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

Also known as

Jumeirah Saray
Jumeirah Saray Zabeel
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Hotel Dubai
Saray Jumeirah
Zabeel Jumeirah
Zabeel Jumeirah Saray
Zabeel Saray Jumeirah
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel Dubai

Frequently asked questions

Does Jumeirah Zabeel Saray offer free cancellation for a full refund?
Yes, Jumeirah Zabeel Saray does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jumeirah Zabeel Saray?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jumeirah Zabeel Saray?
Yes, there are 2 indoor pools, 2 outdoor pools, and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Jumeirah Zabeel Saray?
Sorry, pets aren't allowed.
Is parking offered on site at Jumeirah Zabeel Saray?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Jumeirah Zabeel Saray?
You can check in from 3:00 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Jumeirah Zabeel Saray and nearby?
Have fun with onsite activities like kayaking, windsurfing, and motor boating and improve your game at the onsite tennis courts. Enjoy a treatment at the spa and a swim in one of the 2 indoor and 2 outdoor swimming pools. Jumeirah Zabeel Saray also has a private beach and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Jumeirah Zabeel Saray?
Yes, there are 8 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
Does Jumeirah Zabeel Saray have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Jumeirah Zabeel Saray like?
Jumeirah Zabeel Saray is in Palm Jumeirah. Popular attractions include Marina Beach, which is 18 minutes away by car.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Anisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

BASHAR, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
The experience at the hotel was excellent. I loved the room with amazing view from a balcony on the 4th floor. The bed was comfy. The room was very clean. You can see the furniture a small bit outdated, but it is unique and gives a special look to the room. All interior in the hotel lobby was exceptional and breathtaking. The movies in the Movie room on the evenings were a bit not my taste, but hope on the other week they will be different. I loved the pool and beach with very comfortable sun loungers. Free Water provided in the pool and beach. Staff very kind and polite. I didn't like breakfast here, it was over rated for the quality of food you get. That's why we took it only on one morning. But overally the hotel was excellent.
Spa
Lobby
Outside
Lobby
Toma, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

View from room
Excellent hotel, friendly staff, great service, highly recommend.
Rajinder, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Moayad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The beach service is not good. The rest is acceptable.
Alexander, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well done to all the staff who make this 5 star
This hotel is probably the best one on the palm. It is not overcrowded and swarming with day visitors but is just a short ride away from the main attractions on the palm itself or even JBR. The wonderful multinational staff are kind, attentive and generous and they all made the whole family feel most welcome and extremely well looked after throughout the stay. When so many hotels in the UAE are completely full of loud and rude people from a certain quasi-European country, who are hiding in Dubai to avoid conscription, this one wasn't. There are a number of good, really good, restaurants whilst room service too is exceptionally generous, especially breakfast. Our suite had a huge main bedroom and adjoining room for the 3 kids in singles. The pool was pleasant and vast with enough space for adults and kids whilst the children's play area also includes some good splash parks too. The beach is well staffed, immaculate and the lagoon both calm and warm for gentle swimming. Management of the hotel should be proud of all their well-trained people who made this stay a proper 5 star experience.
C, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Great hotel - Sneaky Half Board surcharges
Lovely ornate hotel with great lobby, communal area d pool areas. Rooms are spacious and well fitted. You need to be aware that even if half board just about every meal has a surcharge - around £90 per meal for a family of four - excluding drinks (AED65 a beer / AED135 glass of champagne). More cost effective options at other Jumeirah Beach hotels
George, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Harjeeven, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superb
A great hotel - exceptional service, food and cleanliness.
Chris, 1-night business trip
Verified Hotels.com guest review