Filion Suites Resort & Spa

Photo gallery for Filion Suites Resort & Spa

LCD TV
Indoor pool, pool umbrellas, sun loungers
Bathtub
Bathtub
Exterior

Overview of Filion Suites Resort & Spa

Filion Suites Resort & Spa

3.5 star property
Mylopotamos beachfront hotel with spa and pool bar

7.2/10 Good

30 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Air conditioning
Map
Vlychada Geropotamou, Bali, Mylopotamos, Crete, 74057
Main amenities
  • Daily housekeeping
  • On a private beach
  • Full-service spa
  • Indoor pool
  • Free area shuttle
  • Free shopping center shuttle
  • Outdoor tennis court
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Full-sized refrigerator/freezer
  • Separate sitting area

Choose dates to view prices

About this area

What's nearby

  • On the boardwalk

Getting around

  • Nikos Kazantzakis Airport (HER) - 50 min drive
  • Free area shuttle
  • Free shopping center shuttle

About this property

Filion Suites Resort & Spa

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including a private beach and a casino. Additional features at this hotel include complimentary wireless Internet access, an arcade/game room, and a hair salon. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 km.#Pets allowed Pets not allowed

Languages

English, German, Greek, Russian

At a glance

Hotel size

  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Offsite

  • Free area shuttle within 2 km
  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Free local shuttle
  • Playground
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Horse riding/rentals
  • Sailing
  • Scuba diving
  • Pool table
  • Beach nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 2010
  • Garden
  • Terrace
  • Television in common areas
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • German
  • Greek
  • Russian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Balcony
  • Separate sitting area

Freshen up

  • Bathtub only

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Blue spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

MOURELO - Overlooking the pool, this restaurant specializes in Greek cuisine and serves breakfast and dinner.
LITHOS - Overlooking the pool, this restaurant specializes in Greek cuisine and serves lunch only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for EUR 5 per stay (rates may vary)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Filion Suites & Mylopotamos
Filion Suites Mylopotamos
Filion Suites Resort Mylopotamos
Filion Suites Resort & Spa Hotel
Filion Suites Resort & Spa Mylopotamos
Filion Suites Resort & Spa Hotel Mylopotamos

Frequently asked questions

Overall score and ratings

7.2

Good

8.1/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.5/10

Property conditions & facilities

6/10 Good

Overall, we had a pleasant stay. The first room were given on arrival late at night was terrible. It was damp and full of flies. We insisted on a move and this was arranged. That room (612) should not be given to guests! The hotel is not a five star, especially when compared to the standard you get in the far / middle east, US, and other parts of Europe. The staff were very friendly, helpful and tried their best. A few simple changes would make a stay better - eg a golf buggy type of transport to get around the resort which is on quite an incline. A proper porter service is also needed. WiFi should be widely available around the resort free of charge - it is currently free in the lobby but chargeable at 5 euros for 90 minutes. Pool towels should be made more available without having to pay a 5 euro deposit per towel. The bedding should be changed more regularly - you are asked to put a card on your bed if you DO NOT want your sheets to be changed but the absence of a card on the bed made no difference, the sheets were not changed until we spoke to the cleaner. We found the food repetitive as did a few guests we spoke to while others seemed content.
Verified Hotels.com guest review

6/10 Good

Relaxing break in nice setting
We took 1 week vacation to the Fillion Spa and Resort hotel. The hotel itself was nice with clean facilities and a range of swimming pools available. However our main disappointment was with the service from the hotel staff and food variety for breakfast and dinner. We only ate at the hotel once during our whole stay as the food choice was very poor and there are fantastic restaurants available in the local town (Bali). At no point during all 7 days for breakfast were we offered drinks or coffee which for a 5 star hotel is very disappointing. It felt as if the hotel had ticked a lot of boxes to achieve the 5 star rating but has neglected the fundamental principle of service. Whilst we had a good vacation we would not recommend this particular hotel to friends unless a marked improvement in service is delivered. Car hire is essential as the hotel is located up in the mountains overlooking Bali. The car hire also offers a chance to branch out and discover other areas of the island which are truly beautiful.
Verified Expedia guest review

8/10 Very good

Good stay
The Hotel is well run, the food was generally good (albeit some of the dishes were colder than I prefer) and the staff very friendly. The location of the hotel is about 20 minutes walk from the local town and 30 minutes from the beach. A shuttle bus is provided but I did not use this as we hired a car for the duration of the stay. We stayed in a two room "villa", both rooms had ensuite bathrooms but only one bathroom had hot water. We complained about this twice but nothing came of it. In all honesty we did not push hard on this matter as we were a family and sharing the bathroom with kids was not a major issue. We might have pushed harder if we had been all adults.
Verified Hotels.com guest review

10/10 Exceptional

Great resort!
Great stay at a lovely resort. Staff were very attentive and always happy to help and the resort had many facilities to help pass the time.
Verified Expedia guest review

8/10 Very good

Very good stay
Quality hotel and great food.
Verified Hotels.com guest review

10/10 Exceptional

Filion Suites
From the moment we arrived (very late at night) we were well looked after. The room was excellent with a great view over the valley to Bali. The buffet breakfast and dinners were great with a good selection to choose from. The pool was very clean and there were always enough beds available. All the staff were very friendly, especially Renata, Miri, Manos and Armando. I really can't think of any negatives. We would definitely stay here again.
Verified Expedia guest review

8/10 Very good

We arrived late afternoon at this hotel for a 1 night stay for 2 adults and 1 child of 11. It was mid October and the place was pretty quiet. Our room was prepared for only 2 adults but that was quickly sorted. Food was good, fresh and lots of it. The wine and water was very expensive in the restaurant but much more reasonable in the bar. There was not much going on around the place so glad we only stayed for 1 night but am sure it would be better in the summer. It is rather remote and a bus service is available up to around 6pm to shuttle to / from the resort of Bali. As it was very quiet it would have been good to have the bus service available later and enjoy the bars in Bali as there was no entertainment or music in the hotel bar. Overall a good nights stay.
Verified Hotels.com guest review

8/10 Very good

Tres bel hôtel avec un panorama merveilleux. Personnel du restaurant attentionné, buffets variés, chambre spacieuse toutefois logé au dessus du restaurant le bruit des chaises le matin et le soir est un gros point negatif. Pour la proximité des plages Bali n'est pas top..odeurs des égouts, plages bondées... Préférable de se rendre en direction de Reythymon et cela fait des kilomètres donc voiture indispensale
Christine, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Déception pour un cinq étoiles
Ce n'est pas du tout un hôtel cinq étoiles loin de là .il faut prévenir qu'il n'y a pas de clim dans tout l'hôtel juste dans les chambres Il n'y a pas de climatisation dans le restaurant Ni de ventilateur dans la salle de restauration On doit manger en terrasse pour essayer d'avoir un peu d'air mais il ne faut pas avoir le nez délicat car des odeurs d'urine de chat nous remonte aux narines Les boissons type eau sont payant trois euros la bouteille. Il n y a pas de carafe d eau La nourriture n'est pas varié et très salée La connexion wi-fi est est payant pour la chambre et ne marche pas du tout Le manager de l'hôtel n'est pas très agréable Équivalent à un petit trois-étoiles en France Les chambres sont bien climatisé par contre Si on craint pas de manger dans la chaleur et d'avoir tout le temps chaud dans les couloirs de l'hôtel ! Les fruits et les gâteaux sont à température ambiante
14-night family trip
Verified Hotels.com guest review

6/10 Good

Hôtel moyen
bel hôtel mais pas du niveau d'un 5 étoiles : attente au restaurant, espaces verts peu entretenus, abords des piscines privatives négligés
Verified Hotels.com guest review