Clouds Estate

Photo gallery for Clouds Estate

Primary image
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Terrace/patio

Overview of Clouds Estate

Clouds Estate

5.0 star property
Luxury hotel in Stellenbosch with spa and winery

9.6/10 Exceptional

161 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Connecting rooms available
  • Separate bedrooms
The price is CA $183
Price available on 08/19/2022
Map
Helshoogte Road, Stellenbosch, Western Cape, 7560
Main amenities
  • Daily housekeeping
  • Winery
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
For families
  • Connecting/adjoining rooms available
  • Separate bedroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Cape Town Intl. Airport (CPT) - 47 min drive
  • Cape Town Bellville Station - 29 min drive
  • Airport shuttle (surcharge)

About this property

Clouds Estate

A great choice for a stay in Stellenbosch, Clouds Estate features a winery and offers an airport shuttle during limited hours for ZAR 700 per room. Guests can visit the spa to indulge in massages or mani/pedis, and Clouds restaurant serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a terrace. Fellow travelers say good things about the helpful staff and location.

Languages

Afrikaans, English, Xhosa

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 13 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 9 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle from 6 AM to 11 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service

What to do

  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • Vineyard
  • Winery on site
  • Wine tasting room

Accessibility

  • Hand-held showerheads
  • Roll-in shower

Languages

  • Afrikaans
  • English
  • Xhosa

Room amenities

Be entertained

  • DVD player
  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually decorated
  • Heated floor (bathroom)

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures.

The spa is open daily.

Dining

Clouds restaurant - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 700 per room (one way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for ZAR 950 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Clouds Estate
Clouds Estate Apartment Stellenbosch
Clouds Estate Stellenbosch
Clouds Estate Hotel Stellenbosch
Clouds Estate Hotel
Clouds Estate Hotel
Clouds Estate Stellenbosch
Clouds Estate Hotel Stellenbosch

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.7/10

Amenities

9.5/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Rikesh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A truly beautiful property with stunning views. The staff are superb and this boutique style property is a true gem. I would highly recommend Clouds and would definitely stay there again.
MEL, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great relaxing stay Absolute value for money in this small boutique hotel.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, friendly Staff amazing views
simon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lily, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was excellent!
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Immaculate Attention to detail
The perfect venue for a much needed weekend breakaway! Both venue and staff attention to detail was imaculate, from heated bathroom floors to Craig bringing us hot water bottles with our room service. Views are breathtaking, surroundings are peaceful and quiet such that you can listen to the trickle of the pool and sounds of many birds. We just loved relaxing on our deck, in the jacuzzi and next to the pool. Everything was just perfect. Thank you.
Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best in the winelands
One of the best views in the winelands and this is a seriously quality establishment. Staff were great and I asked to change rooms which they did immediately and at no extra cost. I rate places that are flexible and accommodating.
Dr P E, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This beautiful property is staffed by lovely and accommodating people. We enjoyed our stay and would recommend it to others looking for a boutique experience in the winelands.
2-night family trip
Verified Travelocity guest review