InterContinental One Thousand Island Lake Resort, an IHG Hotel

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Beach
Beach
Pool
Pool

Overview of InterContinental One Thousand Island Lake Resort, an IHG Hotel

InterContinental One Thousand Island Lake Resort, an IHG Hotel

4.5 star property
Luxury hotel with 3 restaurants, near Qiandao Lake

9.0/10 Superb

78 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
The price is CA $195
Price available on 09/07/2022
Map
Qiandaohu Xianshan Peninsula, Hangzhou, Chun'an, 311700
Main amenities
  • Daily housekeeping
  • Marina
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 10 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 119 min drive

About this property

InterContinental One Thousand Island Lake Resort, an IHG Hotel

A great choice for a stay in Hangzhou, InterContinental One Thousand Island Lake Resort, an IHG Hotel features a marina. Guests can indulge in massages, then grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a terrace.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 264 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Room service

Working away

  • 24-hour business center
  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Marina

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 185 for adults and CNY 93 for children (approximately)

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

InterContinental One Thousand Island Lake
InterContinental One Thousand Island Lake Hangzhou
InterContinental One Thousand Island Lake Resort
InterContinental One Thousand Island Lake Resort Hangzhou
InterContinental Thousand Island
One Thousand Island Lake Resort
InterContinental One Thousand
InterContinental One Thousand Island Lake Resort
InterContinental One Thousand Island Lake Resort an IHG Hotel
"InterContinental One Thousand Island Lake Resort an IHG Hotel"

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

8.7/10

Staff & service

9.2/10

Property conditions & facilities

10.0/10

Eco-friendliness

6/10 Good

Francesco Paolo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Soffia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely place
It’s an absolutely lovely resort with beautiful rooms and excellent service. The views are beautiful. The restaurants are the only disappointing feature.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing. But swimming pool out side was not working
CHANDRACHUR, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

nice weekend getaway
Amazing facilities. Quiet and beautiful view to the lake
Liping, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

nice, quite and beautiful place
It was a fantastic stay. This is our return trip. We plan to go back next year. The food of the Chinese restaurant is fabulous.
Xin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A world class getaway in China
Beautiful lake, wonderful setting, great service combined with quiet and good food make this a ideal getaway. Three swimming pools, full sauna and spa, highly recommended. It is a bit far from local amenities (but that's some of the charm).
Thomas, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

too far and not convenient
This hotel is the luxury resort in the area yet it does not keep the 5 star hotel services. 1st of all, it is really not convenient to get there unless you drive by yourself. The hotel is located by itself at the corner of a peninsular. It's about >25km to the town. The taxi driver is not very willing to go inside to pick you up or send you there (they will negotiate a back and forth price). You can try to use Didi (Chinese uber) to get them but usually takes quite a while to have a response. 2nd of all, given its unique position, the hotel provides services in a premium rate. For instance, asking a hotel to call cab costs you 4 times of regular price. Renting a bike costs 8 times (literally). Not mentioning renting a car, jet cruise and so on. It makes me feel that since we were stuck there, we had to buy the services from the hotel without any choice. Thank god I had to manage to use Didi to get out of there. 3rd of all, staffs are so not professional. I can't believe I was in 5 star hotels. It can't even be compared to those elite private boutique hotels. To me the service is mostly 3 star hotel (I am being nice to give 3 star). For example, at checkin, they just told me my breakfast were not included. I had to use VPN to connect to my gmail to show them my expedia order. The breakfast was very so so. The staffs are not familiar to the neighborhood. However, I do like to point out, the facility maintained quite ok. loved ping pang and the garden is so pretty
5-night trip
Verified Expedia guest review

10/10 Exceptional

Review InterContinental One Thousand Island Lake
This is an amazing place with excellent top surroundings.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A Wonderful Getaway
The resort is sensational in a beautiful location and has every comfort and then some. My only complaint has nothing to do with the hotel and is simply that the stunning Thousand Island Lake offers no water sports, no, not even swimming. Look, but don't touch the lake - so disappointing!
Patrick, 1-night romance trip
Verified Hotels.com guest review