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DoubleTree by Hilton Hotel London -Tower of London, London

4-star hotel in London City Centre with restaurant and 24-hour fitness

  • Free Internet
From
$154 CAD

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7 Pepys Street, London, EC3N 4AF, England, United Kingdom
8.6.Fabulous.
  • Awesome location, friendly staff.

    Feb. 16, 2020

  • Super easy checkin and good rates at this time. The lightning and heating control in…

    Dec. 14, 2019

See all 1,330 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 583 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In London City Centre
  • Financial District - 1 min walk
  • The Gherkin - 8 min walk
  • Tower of London - 8 min walk
  • Monument to the Great Fire of London - 9 min walk
  • Tower Bridge - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Non Smoking (Atrium)
  • City Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)
  • City Suite, Accessible, Non Smoking

What’s around

Landmarks

  • In London City Centre
  • Financial District - 1 min walk
  • The Gherkin - 8 min walk
  • Tower of London - 8 min walk
  • Monument to the Great Fire of London - 9 min walk
  • Tower Bridge - 10 min walk
  • Brick Lane - 11 min walk
  • Liverpool Street - 11 min walk
  • London Bridge - 12 min walk
  • HMS Belfast - 14 min walk
  • Borough Market - 17 min walk

Getting around

  • London City Airport (LCY) - 23 min drive
  • Heathrow Airport (LHR) - 51 min drive
  • Gatwick Airport (LGW) - 52 min drive
  • Luton Airport (LTN) - 51 min drive
  • Stansted Airport (STN) - 44 min drive
  • Fenchurch Street Station - 3 min walk
  • London Cannon Street Station - 14 min walk
  • Liverpool Street Station - 15 min walk
  • Tower Hill Station - 3 min walk
  • Tower Gateway DLR Station - 5 min walk
  • Aldgate Station - 6 min walk
map
See on map
7 Pepys Street, London, EC3N 4AF, England, United Kingdom

At a glance

Hotel size

  • This hotel has 583 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*
  • Up to 75 lbs
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite self parking (GBP 35.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant

Things to do

  • 24-hour fitness facilities

Working away

  • Number of meeting rooms - 9
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Rooftop terrace
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 49-inch TV
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

City Cafe - This restaurant serves breakfast only.

Savage Garden - Onsite cocktail bar. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

No 7 Lobby Bar - Onsite lobby lounge. Open daily.

Fees & policies

Refundable depositPay at property

  • Deposit: GBP 25.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 21.50 per person (approximately)
  • Late check-in between 1:00 PM and 4:00 PM can be arranged for an extra charge (amount varies)

Children and extra bedsPay at property

  • Rollaway beds are available for GBP 20.0 per day

PetsPay at property

  • Pets are allowed for an extra charge of GBP 15.0 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking costs GBP 35.00 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash.

Also known as

  • DoubleTree Hilton Hotel London Tower London
  • DoubleTree Hilton London Tower London
  • DoubleTree by Hilton Hotel London Tower of London
  • DoubleTree by Hilton Hotel London -Tower of London Hotel
  • DoubleTree by Hilton Hotel London -Tower of London London
  • DoubleTree by Hilton Hotel London -Tower of London Hotel London

*See fees and policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton Hotel London -Tower of London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 35.00 per night.
  • Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of GBP 15.0 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, City Cafe. Nearby restaurants include Byward Kitchen and Bar (3-min walk), Hung (4-min walk), and Wagamama (4-min walk).
  • DoubleTree by Hilton Hotel London -Tower of London has 2 bars and a 24-hour fitness center.
8.6.Fabulous.
  • 2.0.Poor

    A disastrous visit

    1.) my room was not made up at 230 pm the first day. 2.) my room was not made up the second day and at 930 pm I was not prepared to have it made up so I waited 30 minutes for fresh towels 3.) the 3rd morning the hot water wasn’t operating. It took an engineer to come to the room to fix it but I didn’t wait so I didn’t shower that morning. 4.) the internet didn’t work. Don’t pretend to offer free wifi if you expect us to pay for a premium service. 5.) very well trained front desk staff but I asked for a free breakfast in some kind of compensation and it was granted. A small token by my inconvenience. 6.) the free breakfast was appalling. Cold over salted scrambled eggs. Bad coffee. 7.) the room itself was tired and the carpet was stained. The bathroom had mould. The towels were thread bare. I will not stay at a Hilton again.

    carol, 1 night trip, Dec. 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really comfortable . Welcoming atmosphere! Easy to get to from Tower Hill tube station and near Tower of London.

    2 night romance trip, Oct. 31, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Staff very friendly and helpful Close to great restaurants and landmarks

    2 night trip, Oct. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous location. Loved the welcome gift- a warm cookie made the arrival and checkin process that much smoother. Will stay here again!

    2 night romance trip, Oct. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff were great. Facility was clean. Service was awesome. A big Thank you to everyone!

    KathyS, 4 night family trip, Sep. 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location. 2 min walk to tube station & less than a 10 min walk to Tower Bridge.

    2 night trip with friends, Aug. 15, 2019

    Verified Expedia guest review

  • 6.0.Good

    Pro’s: Great location - only 5 minute walk to Tower of London and transit. Concierge was great, they loaned us an umbrella when it was raining and gave us a free bottle of sparkling water when we went to ask where to buy some water Con’s: There was a stain that looked like blood on the door of our room that was there for the duration of our stay. A package was left in our room that did not belong to us - not a big deal but I would have been upset if our package was left in another room with no means of tracking. Lastly, there was a man shouting up and down the hallway at 2:45am in a threatening manner and banging loudly on his door, although this wasn’t the hotels fault and they eventually got s security involved, it contributed to our overall experience.

    Amanda, 3 night romance trip, Jul. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Was able to get a very early check-in (noon) - which was appreciated after early morning arrival. The hotel location is great.

    3 night trip, Jul. 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location. Great staff.

    Perfect location for getting around London by transit.

    Cherie, 1 night romance trip, Jul. 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel location was amazing. The guest services agents were very helpful and the room was a very good size. I would recommend this hotel to anyone. Also there were a lot of food choices near by.

    Mary, 4 night trip, Jun. 14, 2019

    Verified Hotels.com guest review

See all 1,330 reviews