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All properties in Hangzhou, Zhejiang, China
1 room, 2 adults

JW Marriott Hotel Hangzhou, Hangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
28 Hushu South Road, Gongshu District, Hangzhou, Zhejiang, 310006, China

Luxury hotel with indoor pool, connected to the convention center, near Hangzhou Opera
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The property was very comfortable and well situated. Accommodation was most satisfactory…Nov. 26, 2019
  • 2 nights stay , comfortable . Some improvements needed but overall good Sep. 10, 2019

JW Marriott Hotel Hangzhou, Hangzhou

from $167 CAD
  • Executive Room, 1 King Bed, Executive Level
  • Deluxe Room, 1 King Bed, City View
  • Premier Room, 1 King Bed, Business Lounge Access
  • Executive Suite, Executive Lounge Access
  • Executive Room, 2 Double Beds, Executive Level
  • Executive Room, Business Lounge Access
  • Deluxe Room, 2 Double Beds, City View

What’s around JW Marriott Hotel Hangzhou, Hangzhou

Landmarks

  • In Gongshu
  • West Lake - 25 min walk
  • Hangzhou Opera - 10 min walk
  • Zhejiang Museum of Natural History - 12 min walk
  • Wulin Square - 18 min walk
  • Westlake Culture Plaza - 20 min walk

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 23 min drive
  • Hangzhou Station - 8 min drive
  • Hangzhou East Railway Station - 8 min drive
  • Hangzhou Yuhang Station - 18 min drive
  • Wulin Square Station - 11 min walk
  • Fengqi Road Station - 19 min walk
  • West Lake Cultural Square Station - 20 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station shuttle *

Parking

  • Free self parking on site (limited)

  • RV/bus/truck parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Fitness classes on site
  • Ecotours nearby
Working away
  • Business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 18245
  • Conference space size (meters) - 1695
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Premium bedding
Things to enjoy
  • Separate dining area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Dining

Asia Bistro - This buffet restaurant serves breakfast, lunch, and dinner.

Cru Steak House - This steakhouse serves dinner only. Open daily.

Man ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Man Ho Club - This diner specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

JW Marriott Hotel Hangzhou, Hangzhou’s small print

Also known as

  • Hangzhou JW Marriott Hotel
  • JW Marriott Hotel Hangzhou Hotel Hangzhou
  • JW Marriott Hangzhou
  • JW Marriott Hotel Hangzhou
  • Jw Marriott Hangzhou Hangzhou
  • JW Marriott Hotel Hangzhou Hotel
  • JW Marriott Hotel Hangzhou Hangzhou

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 14 years old are not allowed in the health club or fitness facility.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 1000 per night

Optional extras

Rollaway beds are available for CNY 155.0 per stay

Buffet breakfast is offered for an extra charge of CNY 198 for adults and CNY 99 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JW Marriott Hotel Hangzhou, Hangzhou

  • Does JW Marriott Hotel Hangzhou offer free cancellation for a full refund?
    Yes, JW Marriott Hotel Hangzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at JW Marriott Hotel Hangzhou?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at JW Marriott Hotel Hangzhou?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at JW Marriott Hotel Hangzhou?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at JW Marriott Hotel Hangzhou?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at JW Marriott Hotel Hangzhou?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near JW Marriott Hotel Hangzhou?
    Yes, there are 4 onsite restaurants.
  • What is there to do near JW Marriott Hotel Hangzhou?
    Recommended spots to visit include Hangzhou Opera (10-min walk) and Zhejiang Museum of Natural History (12-min walk), along with Wulin Square (0.9 mi) and Westlake Culture Plaza (1 mi).

Recent reviews

Superb 9.0 From 98 reviews

Exceptional 10.0
Top notch hotel in Hangzhou
An excellent choice of hotel in the CBD of Hangzhou - around a 20 drive from Hangzhou railway station. Rooms are spacious and well appointed, with everything a business traveller would require for a short or longer stay. WiFi connectivity is good fast. Western tv channels, including BBC World and CNN are available. The hotel has a number of dining options; an Asian Bistro restaurant, with occasional themed buffets, Cru Steak House, and a Chinese restaurant, specialising in Cantonese cuisine. 24 hour room service is also available. Breakfast was included in my room rate and was excellent for choice and quality. The hotel’s staff were extremely professional and attentive, friendly and helpful. They really have customer service honed to a extremely high level.
David, gb1 night business trip
Exceptional 10.0
A very enjoyable and memorable stay
All the staff encountered are exceptional friendly and helpful including the cleaners.
sg2 night family trip
Very Good 8.0
Nice location, good services
Chung mei, hk1 night family trip
Exceptional 10.0
Was a good stay
Excellent service and facilities. Staff are friendly. Just there are not much shops around.
Daniel, sg1 night business trip
Very Good 8.0
Great location
Great location with nice facilities! Good choice for a business trip.
zimeng, us3 night business trip
Exceptional 10.0
Awesome Hotel
Awesome Hotel. They go out of your wait to ensure you have a good experience at the Hotel. Clean, good service, good food. Thank you.
za2 night business trip
Exceptional 10.0
Fabulous Fabulous Fabulous!
Wanda, us2 night trip with friends
Good 6.0
Mediocre
I arrived at late night due to flight delay. There wasn’t anyone from client concierge to help me with luggage and no one showed me to the reception. I finally found my way to check in by myself. The room is decorated in a boring style and the bathroom arrangement is weird. It’s clean and located near West Lake; apart from that, there are too many 5 star hotels out-perform it with similar price.
Feng, hkBusiness trip
Exceptional 10.0
Wow!
Exceptional staff, room and facility. The buffet quality is great. I came here for business but feel like staying longer for a vacation.
Nan-Wei, us2 night business trip
Exceptional 10.0
Very nice!
Nice Hotel with nice staff!
Lori, us1 night business trip

JW Marriott Hotel Hangzhou, Hangzhou

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