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All properties in Guatemala City, Guatemala Department, Guatemala

Hotel Santander Plaza, Guatemala City

3.5-star hotel with restaurant, near U.S. Embassy in Guatemala

  • Free full breakfast, free WiFi, and free parking
From
$80 CAD

Image gallery

  • Executive Room - Guest Room View
  • Executive Room - Guest Room View
  • Master Suite - Living Room
  • Junior Suite, 2 Single Beds - City View
  • Executive Room - Guest Room View
Executive Room - Guest Room View. Image 1 of 24
1 / 24Executive Room - Guest Room View
7.8.Good.
  • Great access from the hotel but some of the pictures were clearly from an upgraded room…

    Oct. 12, 2018

  • It's a cosy hotel with nice suites ideal for business trips

    Jun. 9, 2021

See all 66 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Shopping
Walkable
Safe
Convenient
  • Free parking
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 26 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Business center
  • Laundry service
  • Meeting room
  • Concierge services

For families

  • Private bathroom
  • Television
  • Laundry facilities
  • Hair dryer
  • Coffee/tea maker
  • Elevator

What’s around

  • In Zona 10
  • U.S. Embassy in Guatemala - 18 min walk
  • Avenida La Reforma - 4 min walk
  • Plaza Fontabella Shopping Center - 5 min walk
  • Embassy of Canada - 10 min walk
  • El Obelisco - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room
  • Junior Suite, 2 Single Beds
  • Master Suite

Location

  • In Zona 10
  • U.S. Embassy in Guatemala - 18 min walk
  • Avenida La Reforma - 4 min walk

What’s around

Landmarks

  • In Zona 10
  • U.S. Embassy in Guatemala - 18 min walk
  • Avenida La Reforma - 4 min walk
  • Plaza Fontabella Shopping Center - 5 min walk
  • Embassy of Canada - 10 min walk
  • El Obelisco - 10 min walk
  • The Village Shopping Center - 11 min walk
  • Oakland Mall - 11 min walk
  • Union Church of Guatemala - 12 min walk
  • Embassy of Germany in Guatemala - 15 min walk
  • Embassy of Israel in Guatemala - 15 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

At a glance

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:30 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • Business center
  • One meeting room

Services

  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1994
  • Elevator

Languages Spoken

  • Spanish

In the room

Home comforts

  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 30-inch TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • In-room safe

Small print

Also known as

  • Hotel Santander Plaza
  • Hotel Santander Plaza Guatemala City
  • Hotel Santander Plaza Hotel Guatemala City
  • Hotel Santander Plaza Guatemala City
  • Santander Plaza
  • Santander Plaza Guatemala City
  • Santander Plaza Hotel Guatemala/Guatemala City
  • Hotel Santander Plaza Hotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Santander Plaza does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 2:30 PM - midnight. Check-out time is 1 PM.
  • Yes, there's an onsite restaurant. Nearby restaurants include La Fattoria (4-min walk), Tanoshii (4-min walk), and Cafe Saúl (4-min walk).
7.8.Good.
  • 8.0.Very Good

    Good Hotel

    This hotel has a good location, just two blocks away from zona viva (zona 10) of Guatemala City, breakfast is very nice, room conditions kind of old but functional

    Alejo Adrian, 3 night business trip, Feb. 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The whole hotel staff was so friendly. The food was amazing. The rooms were huge. Great experience. I would book again at this hotel.

    LeslieMaria, 6 night romance trip, Dec. 25, 2019

    Verified CheapTickets guest review

  • 6.0.Good

    The location was great and we felt safe and secure there. The staff were friendly and the breakfast was good. However we had to depart the hotel early on two mornings and when we asked for a breakfast to go we were told we would have to pay for it, despite breakfast being included in our room price. There was mold on the ceiling of our bathroom and the hairdryer in the room did not work. We reported this but was told that’s the only hair dryer they have. Overall it wasn’t a bad hotel but I will look into other options on my next trip.

    4 night trip with friends, Nov. 21, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good for the price

    The hotel is pretty good, big rooms with air conditioned, microwave, cofee machine (and coffee!), gym. Breakfast was pretty good as well. The staff is gentle and eager to help at all times. Free transfers to the airport if requested in advance.

    Horacio, 2 night business trip, Nov. 10, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    When we got in, the hotel didn't gave us the room we payed for, we had to ask the manager for the room, at first they wanted us to stay at the smaller uglier room but then we had the correct room, but it wasn't as nice as we thought through the pictures, very dissaponting. There was no water pressure, and water wasn't clean.

    1 night business trip, Sep. 25, 2019

    Verified Expedia guest review

  • 6.0.Good

    Excellent location very nice buffet breakfast. Free airport pickup was over 40 minutes late without notice. Staff at hotel was very accommodating on early check in and it was appreciated. There was mold around the tub in the bathroom and very very poor hot water service at certain hours.

    González, 1 night family trip, Aug. 25, 2019

    Verified Expedia guest review

  • 6.0.Good

    Good location and nice buffet breakfast. No hot water at best after 15 minutes warm water, free pickup at the airport was 40 minutes late and did not inform .

    HGonzalez, 1 night family trip, Aug. 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Excellent location, nice buffet breakfast, check in is fast and staff is courteous.

    Gonzalez, 1 night family trip, Aug. 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    property was nice, breakfast was good. Air conditioning or a fan would be a nice addition to the rooms.

    1 night business trip, Jul. 19, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great Environment. Hotel is well equipped and comfortable

    Melvyn, 1 night business trip, Jul. 6, 2019

    Verified Orbitz guest review

See all 66 reviews