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Hotel Santander Plaza

Photo gallery for Hotel Santander Plaza

Master Suite, Kitchen | View from room
In-room safe, free WiFi
Executive Room, Kitchenette | View from room
In-room safe, free WiFi
Master Suite, Kitchen | In-room safe, free WiFi

Overview of Hotel Santander Plaza

Hotel Santander Plaza

3.5 star property
3.5-star hotel in Zona 10 with restaurant and bar/lounge

7.8/10 Good

311 verified guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
15 Calle 3-52, Zona 10, Guatemala City, Guatemala

Room options

About this area

What's nearby

  • In Zona 10
  • Paseo Cayala - 8 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive
  • Free airport shuttle


  • La Fattoria - 4 min walk
  • Tacontento - 4 min walk
  • El Establo - 4 min walk
  • Bolgheri - 4 min walk
  • Cafe Saúl - 4 min walk

About this property

Hotel Santander Plaza

Located just 2.8 mi (4.5 km) from the airport, Hotel Santander Plaza offers a free shuttle (available on request). After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, this hotel is 4.7 mi (7.5 km) from Paseo Cayala. The helpful staff and breakfast get good marks from fellow travelers.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 7 floors


  • Check-in time from 2:30 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests can access their accommodation through a private entrance
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast


  • Pets allowed (dogs only, 2 per room, up to 26 lbs per pet)*
  • Service animals welcome
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking


  • Free airport shuttle from 8:00 AM to 2:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room


  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Fitness center


  • Elevator


  • English
  • Spanish

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 200 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


<p>This property accepts credit cards and cash.</p>

Also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Does Hotel Santander Plaza offer free cancellation for a full refund?
Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Santander Plaza?
As of 9 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on 12 Feb 2023 start from CA $101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Santander Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Santander Plaza?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 26 lbs per pet. There's a charge of GTQ 200 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Santander Plaza?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Santander Plaza?
Yes, a free airport shuttle is available from 8:00 AM to 2:00 PM on request.
What are the check-in and check-out times at Hotel Santander Plaza?
You can check in from 2:30 PM - midnight. Check-out time is 1 PM.
What is there to do at Hotel Santander Plaza and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Santander Plaza?
Yes, there's an onsite restaurant. Nearby restaurants include La Fattoria (4-min walk), Tacontento (4-min walk), and El Establo (4-min walk).
What's the area around Hotel Santander Plaza like?
Hotel Santander Plaza is in Zona 10, a short 5-minute drive from La Aurora Intl. Airport (GUA) and 18 minutes' walk from U.S. Embassy in Guatemala. Travelers say the area is central and good for shopping.







Staff & service




Property conditions & facilities




10/10 Exceptional

Amazing Experience @Hotel Santander :)
My experience at Hotel Sandander was amazing! Mr. Cruz in receptions was very attentive, respectful and very professional. I can say the same about the waiters during breakfast. Mr. Carlos and Mr. Jose fantastic. were very courteous and professional. The food was great. Were were very pleased with this hotel. Thank you everyone for making my trip a great one.
vilma, 6-night trip
Verified guest review

10/10 Exceptional

Nice place
Josue, 1-night family trip
Verified guest review

10/10 Exceptional

That was great place, and great location
Efrain, 1-night family trip
Verified guest review

10/10 Exceptional

I love the service, and food was yummy 😋
Verified Expedia guest review

10/10 Exceptional

Fernando, 1-night trip
Verified guest review

10/10 Exceptional

Gabriela, 1-night trip
Verified Expedia guest review

4/10 Fair

Stephanie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the view the room offered, it was easy to move across town.
Maria, 1-night family trip
Verified Orbitz guest review

8/10 Very good

Los empleados fueron muy amables.
Gladys, 3-night family trip
Verified Expedia guest review

8/10 Very good

Clean and safe. Plenty of meal options near by.
Martha, 1-night family trip
Verified Expedia guest review