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Hôtel Des Mille Collines

Photo gallery for Hôtel Des Mille Collines

Exterior
Outdoor pool, pool umbrellas
Balcony
Classic Room Panaroma View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Classic Double Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Overview of Hôtel Des Mille Collines

Hôtel Des Mille Collines

4.0 star property
4-star hotel with 3 restaurants, near Union Trade Center

8.4/10 Very good

184 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is CA $159
Price available on 01/01/2023
Map
2KN 6th Ave, Nyarugenge, Kigali

Room options

About this area

What's nearby

  • Heart of Kigali

Getting around

  • Kigali (KGL-Kigali Intl.) - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Chez Robert - 2 min walk
  • Fusion Restaurant - 7 min walk
  • Heaven Restaurant & Boutique Hotel - 7 min walk
  • Khana Khazana Kiyovu - 8 min walk
  • Camellia - 8 min walk

About this property

Hôtel Des Mille Collines

Hôtel Des Mille Collines offers an airport shuttle (available 24 hours) for EUR 30 per vehicle one-way. Guests can indulge in massages, facials, or body treatments, and Panorama Restaurant, one of 3 restaurants, serves breakfast and dinner. Other highlights at this upscale hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The helpful staff and restaurant get good marks from fellow travelers.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Tennis

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Spa services
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • 25-inch plasma TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Dining

Panorama Restaurant - This restaurant serves breakfast and dinner.
La Piscine - This tapas bar serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for EUR 100.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali

Frequently asked questions

Does Hôtel Des Mille Collines offer free cancellation for a full refund?
Yes, Hôtel Des Mille Collines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hôtel Des Mille Collines?
As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at Hôtel Des Mille Collines on 1 Jan 2023 start from CA $159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hôtel Des Mille Collines?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hôtel Des Mille Collines?
Yes, there's an outdoor pool.
Are pets allowed at Hôtel Des Mille Collines?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel Des Mille Collines?
Yes, there's free self parking.
Is airport shuttle service offered by Hôtel Des Mille Collines?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Hôtel Des Mille Collines?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Hôtel Des Mille Collines and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Hôtel Des Mille Collines also has spa services and a garden.
Are there restaurants at or near Hôtel Des Mille Collines?
Yes, there are 3 onsite restaurants. Nearby restaurants include Fusion Restaurant (7-min walk), Heaven Restaurant & Boutique Hotel (7-min walk), and Khana Khazana Kiyovu (8-min walk).
What's the area around Hôtel Des Mille Collines like?
Hôtel Des Mille Collines is in the heart of Kigali, a short 8-minute walk from Union Trade Center and 20 minutes' walk from Ntarama Church. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

Bryan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mikael, 6-night trip
Verified Hotels.com guest review

6/10 Good

Iris Raluca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I really liked this property. There is security upon entering the hotel so that’s comforting to know your items get scanned. They have 2 restaurants on site, a pool, and a massage tent. The staff was extremely friendly and helpful throughout each step of my needs. They even went as far as to surprise me for my birthday while eating at the restaurant!! I would go back here time and time again.
AINSLIE, 2-night trip with friends
Verified Orbitz guest review

8/10 Very good

The property has historical relevance . It is extremely centrally located. Walking distance to restaurants. The rooms are comfortable and clean, although need some updating. I would recommend this hotel.
Teri, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

When you just really want a bit of pampering
A classic. Terrific professional staff, refreshingly nice outside restaurant. There were a notable number of solo beautiful women nursing drinks who were very generous with eye contact.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel ,very clean rooms . Great breakfast buffet . pool was clean and refreshing . enjoyed my stay and would stay again
Robert J, 3-night business trip
Verified Expedia guest review

6/10 Good

Saul, 1-night trip
Verified Hotels.com guest review