Guests
All properties in Kigali, Rwanda

Hôtel Des Mille Collines, Kigali

4-star hotel with 3 restaurants, near Union Trade Center

  • Free buffet breakfast, free WiFi, and free parking

Image gallery

  • Hôtel Des Mille Collines, Kigali
  • Hôtel Des Mille Collines, Kigali
  • Poolside Bar
  • Outdoor Pool
  • Hôtel Des Mille Collines, Kigali
Hôtel Des Mille Collines, Kigali. Image 1 of 40
1 / 40Hôtel Des Mille Collines, Kigali
2KN 6th Ave, Kigali, Rwanda
8.6.Fabulous.
  • The Hotel knew that we were arriving but when we did arrive there did not seem to have…

    Jan. 3, 2020

  • I was very pleased with my stay at Mille Collines. It is a beautiful hotel and the staff…

    Nov. 19, 2018

See all 96 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 112 guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Outdoor tennis court
  • Spa services

For families

  • Private bathroom
  • Separate sitting area
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Heart of Kigali
  • Union Trade Center - 8 min walk
  • Kigali Genocide Memorial Centre - 42 min walk
  • Inema Art Center - 3.4 mi / 5.5 km
  • Kigali Convention Centre - 3.8 mi / 6.1 km
  • Kigali Heights - 3.8 mi / 6.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room
  • Classic Room Garden View
  • Classic Room Panaroma View
  • Classic Junior Suite
  • Classic Superior Suite

What’s around

Landmarks

  • Heart of Kigali
  • Union Trade Center - 8 min walk
  • Kigali Genocide Memorial Centre - 42 min walk
  • Inema Art Center - 3.4 mi / 5.5 km
  • Kigali Convention Centre - 3.8 mi / 6.1 km
  • Kigali Heights - 3.8 mi / 6.1 km
  • Rwanda Development Board - 5.9 mi / 9.4 km
  • Stade Amahoro - 6 mi / 9.6 km
  • Presidential Palace Museum - 10.2 mi / 16.4 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 35 min drive
  • Airport shuttle (surcharge)
map
See on map
2KN 6th Ave, Kigali, Rwanda

At a glance

Hotel size

  • This hotel has 112 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Tennis on site

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1973
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • French
  • German

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 25-inch plasma TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Dining

Panorama Restaurant - This restaurant serves breakfast and dinner.

La Piscine - This tapas bar serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Hôtel Mille Collines Kempinski Kigali
  • Hôtel Des Mille Collines by Kempinski
  • Hôtel Mille Collines Kigali
  • Hôtel Mille Collines
  • Mille Collines Kigali
  • Mille Collines
  • Hôtel Des Mille Collines by Kempinski
  • Hôtel Des Mille Collines Hotel
  • Hôtel Des Mille Collines Kigali
  • Hôtel Des Mille Collines Hotel Kigali
  • Hôtel Mille Collines Kempinski
  • Mille Collines Kempinski Kigali
  • Mille Collines Kempinski
  • Hôtel Mille Collines Kigali
  • Hôtel Mille Collines
  • Mille Collines Kigali
  • Mille Collines
  • Hotel Des Mille Colines

Optional extras

Rollaway beds are available for EUR 100.0 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

Policies

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hôtel Des Mille Collines does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is noon.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Heaven (7-min walk), Khana Khazana (8-min walk), and Bourbon Cafe (11-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
  • Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Hôtel Des Mille Collines also has spa services and a garden.
8.6.Fabulous.
  • 8.0.Very Good

    I thought the staff was friendly and helpful. The breakfast was delicious and had a wide variety of choices, including Rwandan food, which I appreciated. The view from our Panoramic room were beautiful. I would have used a hot tub, near the pool area, if it was available. The taxis called forward by hotel staff were much more expensive than those just outside of the gate waiting. Also, considering the international fame of this hotel, in no small part due to the movie Hotel Rwanda, some recognition (e.g. a wall of pics, some accolades for those who bravely saved lives) of the role of this space during the genocide is warranted.

    Pamela, 1 night family trip, Nov. 16, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    The grounds are beautiful. Rooms and decor inside are a bit outdated but still a lovely stay.

    Austin, 1 night romance trip, Jan. 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Safe and relaxing corona confinement. Good value

    We spent one night in corona confinement and took one more night of relaxation. Very good personalised service at all levels. Only small suggestion is to modernize the furniture.

    Poul H., 2 night trip, Aug. 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Cant substitute styaying here

    It was a pleasure to stay at this historic hotel. The staff is excellent as well as the location. The rooms are pretty standard for the class but could use some minor upgrades here and there (nothing major).

    usman, 1 night trip, Feb. 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place for comfort privacy and good foid and customer Service

    HKO, 1 night romance trip, Dec. 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It is beautifully situated on a hill looking down at the city. Pool bar and spa very useful after a long journey and or gorilla safari

    2 night trip, Dec. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful and quiet hotel in the centre of town. Staff always friendly and very helpful. Our room was one of the cleanest I have experienced anywhere in the world. Breakfast has plenty to offer for those observing a vegetarian/vegan diet

    6 night romance trip, Dec. 10, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Horrible

    The staff is horrible! The hotel is dirty! I got sick from eating contaminated food.

    Saskya, 2 night trip with friends, Dec. 10, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    nice view but bad service throughout

    The hotel has an amazing view and great history but as far as service goes it leaves a lot to be desired for the price that it asks. For starters breakfast was very bland and not much choice. One day I found hair on my plate and mentioned to the waiter who came and checked it out and he just didn't say anything. Another day I got something on the bar and as I was with a colleagues he offered to pay his part in cash and for my part I asked to pay by card when I noticed the waiter hadn't bothered to deduct the cash and made me pay the full price through card. Even though i paid a premium price for a double bed room all i got was a room with two single bed with two single mattered stuck together and the only thing join them was the sheet on top. So all in all nice view of Kigali from the 4th floor restaurant but everything else was just crap

    5 night business trip, Dec. 7, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Good service but needs remodeling

    Plus side : Staff is very helpful Minus side : hotel is quite dated and could really do with a remodeling/refurbishing.

    5 night business trip, Dec. 7, 2019

    Verified Hotels.com guest review

See all 96 reviews