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The Ritz Carlton Hong Kong, Kowloon

5-star5 stars
Intl. Commerce Centre, 1 Austin Rd WestKowloonHong Kong SAR

Luxury hotel with 5 restaurants, near International Commerce Centre
  • Free WiFi
Exceptional9.4
Vibe
Awesome vibe
Service
Fantastic service
Amenities
Great amenities
Value for money
Value for money could be better
381See all 381 Hotels.com reviews
From 3,605 reviewsTripAdvisor Traveller Rating

The Ritz Carlton Hong Kong, Kowloon

from $576 CAD
  • Deluxe Room, 1 King Bed (Club - Victoria Harbour)
  • Deluxe Room, 1 King Bed, View (Club)
  • Deluxe Room, 1 King Bed (Club)
  • Deluxe Room
  • Deluxe Room, View
  • Deluxe Room, View
  • Grand Room, 1 King Bed, View
  • Grand Room, View (Club)
  • Deluxe One Bedroom City View Suite
  • Deluxe Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 312 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • 5 coffee shops/cafés
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 16146
  • Conference space size (meters) - 1500
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch Smart TV
  • Netflix
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Ritz-Carlton Spa has 11 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Tosca - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open daily.

Tin Lung Heen - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Reservations are required. Open daily.

Cafe 103 - This café specializes in international cuisine and serves lunch and dinner. Reservations are required. Open daily.

The Lounge and Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Almas Caviar Bar - Onsite Champagne bar. Happy hour is offered. Open daily.

The Ritz Carlton Hong Kong, Kowloon’s small print

Also known as

  • Hong Kong Ritz Carlton
  • Ritz Carlton Hong Kong
  • Ritz Carlton Hotel Hong Kong

Policies

This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property does not allow children 9 and younger to access the Club Lounge after 7 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests must contact this hotel in advance to reserve a rollaway bed. Please contact the property using the information on the reservation confirmation received after booking.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs HKD 700 per night

Rollaway beds are available for HKD 880.0 per night

Buffet breakfast is offered for an extra charge of HKD 383 for adults and HKD 193 for children (approximately)

Airport shuttle service is offered for an extra charge of HKD 1150-2440 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Ritz Carlton Hong Kong, Kowloon

Landmarks

  • In West Kowloon
  • International Commerce Centre - 7 min walk
  • Sky 100 - 7 min walk
  • Harbour City - 24 min walk
  • Nathan Road Shopping District - 28 min walk
  • Avenue of Stars - 29 min walk
  • Hong Kong Coliseum - 32 min walk
  • Ladies' Market - 38 min walk

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 29 min drive
  • Hong Kong Austin Station - 11 min walk
  • Hong Kong Jordan Station - 21 min walk
  • Hong Kong Tsim Sha Tsui Station - 27 min walk
  • Kowloon Station - 12 min walk
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 381 reviews

The Ritz Carlton Hong Kong, Kowloon
Exceptional10.0
Club level room
Stayed in club level room for one night. Check in went smoothly and got a free upgrade from city to sea view room. Food in lounge was delicious and there were quite a variety available. The pool on the top floor was fun but quite busy. View is fantastic, although cloudy/ smoggy weather can block the view completely. We were happy with the service the majority of the time.
Vivian, ca1 night trip with friends
The Ritz Carlton Hong Kong, Kowloon
Poor2.0
Treated like a criminal at the pool
Great stay with impeccable service up to the last day. We were invited to stay at the pool after checkout as our flight did not leave until later in the evening. We ordered some food poolside. Apparently after checkout one has to pay by credit card, no problem, however they don’t have terminals poolside so I was literally escorted through the personnel back area to the spa two floors down for the payment. Worst treatment of any hotel ever. I was treated like a criminal. Such a shame and left a really bad taste on our last day.
A Traveler, ca5 night romance trip
The Ritz Carlton Hong Kong, Kowloon
Exceptional10.0
overall the two days I spend at the Ritz HK is among the best experience I have had at any hotel. the room was amazing, great views and great environment. however, do note that being the highest hotel and the attraction that it is, the hotel does attract a lot of people that aren't hotel guests in the common area such as the lobby, so don't expect quietness in public areas
A Traveler, caBusiness trip
The Ritz Carlton Hong Kong, Kowloon
Exceptional10.0
Great stay ! One of the best in HK.
A superb hotel. Though on Kowloon side, proximity to MTR makes getting around a breeze. All rooms have spectacular views.
A Traveler, ca3 night business trip
The Ritz Carlton Hong Kong, Kowloon
Exceptional10.0
Superb hotel, magnificent views. Jackie (manager) was stellar, providing us with courteous attention and amazing service
alberto, us5 night trip

See all reviews

The Ritz Carlton Hong Kong, Kowloon

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