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All properties in Cardiff, Wales, United Kingdom

Clayton Hotel Cardiff, Cardiff

4-star hotel with restaurant, near Cardiff Bay

  • Free WiFi
From
$112 CAD

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  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Standard Double Double - Bathroom
  • Double Room, Accessible - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 36
1 / 36Hotel Front – Evening/Night
St Mary Street, Cardiff, CF10 1GD, Wales, United Kingdom
8.6.Fabulous.
  • Excellent location and clean property. Walking distance from all that matters, decent…

    Mar. 8, 2020

  • Very nicely located hotel, close to everything. Well kept. I think that there breakfast…

    Nov. 17, 2019

See all 991 reviews

Official standards

This property advises that it adheres to We're Good To Go (UK) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe

The following facilities are closed seasonally each year. They will be closed from October 23 to November 8:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities
    • Parking available
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 216 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • 24-hour fitness center
    • 7 meeting rooms

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Terrace
    • Daily housekeeping

    What’s around

    • In Cardiff City Centre
    • Cardiff Bay - 8 min walk
    • Principality Stadium - 8 min walk
    • Cardiff Castle - 8 min walk
    • National Museum Cardiff - 16 min walk
    • Wales Millennium Centre - 22 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double Room
    • Standard Twin Room
    • Standard Triple Room, 3 Single Beds
    • Standard Double Single Room
    • Deluxe Double Room
    • Executive Triple Room
    • Executive Double Room
    • Deluxe Triple Room
    • Executive Quadruple Room
    • Standard Double Double

    What’s around

    Landmarks

    • In Cardiff City Centre
    • Cardiff Bay - 8 min walk
    • Principality Stadium - 8 min walk
    • Cardiff Castle - 8 min walk
    • National Museum Cardiff - 16 min walk
    • Wales Millennium Centre - 22 min walk
    • Cardiff University - 22 min walk
    • Techniquest - 22 min walk
    • Llandaff Cathedral - 2.5 mi / 4 km
    • Museum of Welsh Life (Welsh Folk Museum) - 4.9 mi / 7.9 km

    Getting around

    • Cardiff International Airport (CWL) - 19 min drive
    • Bristol International Airport (BRS) - 58 min drive
    • Cardiff Central Station - 3 min walk
    • Cardiff (CFW-Cardiff Train Station) - 3 min walk
    • Cardiff Queen Street Station - 11 min walk
    map
    See on map
    St Mary Street, Cardiff, CF10 1GD, Wales, United Kingdom

    At a glance

    Hotel size

    • This hotel has 216 rooms
    • This hotel is arranged over 11 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Offsite parking nearby (GBP 12.50 per day; discounts available)

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • 24-hour fitness facilities
    • Fitness facilities

    Working away

    • Number of meeting rooms - 7
    • Computer station

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2011
    • Elevator
    • Terrace
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • English
    • French
    • German
    • Greek
    • Polish
    • Portuguese
    • Romanian
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • Digital TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    View Bar & Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Optional extras

    • Breakfast costs between GBP 10.00 and GBP 12.95 for adults, and GBP 8.00 and GBP 10.00 for children (approximately)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Parking is available offsite and costs GBP 12.50 per day (0.3 mi away)

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

    This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a smoke detector and window guards on site.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, Barclaycard, debit cards and cash.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Also known as

    • BW Premier Collection Clayton Hotel
    • Clayton Hotel formerly Maldron Hotel
    • Clayton Cardiff formerly Maldron Cardiff
    • Clayton Cardiff
    • Clayton Hotel Cardiff formerly Maldron Hotel Cardiff

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Clayton Hotel Cardiff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • No, unfortunately, but there's discounted parking nearby.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, View Bar & Restaurant. Nearby restaurants include Pieminister (3-min walk), Duke of Wellington (3-min walk), and Ask (3-min walk).
    • Maintain your daily exercise routine at the 24-hour gym.
    8.6.Fabulous.
    • 10.0.Exceptional

      The staff were excellent; very helpful. The food was excellent, as well.

      3 night family trip, Jul. 28, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      The hotel was very good and the staff exceptional. I did not find that Giovanni’s lived up to the recommendation, but that is no comment on the hotel.

      Daphne, 1 night family trip, Apr. 19, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Cardiff Clayton Hotel weekend stay

      Al staff were very pleasant from reception to restaurant. Location was amazing, so close to train station and nightlife and not far from Cardiff bay either. Uber was quick to get about the city so no complaints there! Breakfast was very nice, plenty of choice and very accommodating staff. Rooms were very clean and tidy with nice toiletries and facilities (coffee machine, full size ironing board and iron and an ice machine on the hotel floor) We had an adjoining room which sadly meant we could hear almost everything from the adjoining room for the first two nights and then on the third night we could also hear loud music etc from the room which backed onto ours (without an adjoining door) therefore I would say the sound proofing isn’t great all over. Bring ear plugs! Overall a great stay and would definitely stay here again.

      3 night family trip, Oct. 15, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Unfortunately disappointing experience

      I’ve stayed at the Clayton several times and it is always my first choice when visiting Cardiff but on my recent trip I was not impressed with the hotel. On arrival there was an overpowering smell of incense burning in the reception area which was quite nauseating. It must have upset the receptionist as well as she was sullen and unfriendly. The hotel room and en-suite was very clean but when I went to use the tea making facilities the milk cartons were gone off. I booked 2 rooms and was given a room with a connecting door, but not to my other room. The door was locked but we were able to hear everything being said from the couple next door and I expect they were equally upset having to listen to us. The main disappointment was the breakfast. It’s all self service now which is understandable but I had to sift through several plates before finding a clean one which was the same with the mugs and tea pots, some looked like they hadn’t been cleaned in years and one had the remains of a teabag stuck inside. The food itself was a real disappointment with cold beans and burnt mushrooms and bacon and a poor, tasteless attempt at scrambled egg. The toast which we did ourselves was the only edible part. Very dissatisfied with the stay and will not be returning to The Clayton anytime soon.

      Katie, 1 night family trip, Oct. 6, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Average stay

      Booked a one night stay for myself and 2 friends (3 x 40 year olds) the hotel itself is fine, nothing special but it’s location to the shops, restaurants and bars is fantastic but also a part of its problem. We had 2 attempts in the night/early hours of the morning of groups of drunk men trying to get into our room in the early hours. When we left the reception we just left our keys and didn’t see any staff to discuss our stay. Overall the hotel is fine, nothing specially and I would say not worth paying more than £100 a night and don’t expect a peaceful night sleep if you are staying in a Saturday

      1 night trip with friends, Oct. 2, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good location, but could not download the PDF with parking details sent by Hotels.com.

      Keith, 1 night trip with friends, Oct. 1, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very enjoyable

      Sian, 1 night trip with friends, Sep. 27, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Enjoyable stay

      We really enjoyed our stay. The hotel was clean and comfy, staff were accommodating and friendly. Hotel was central surrounded by lots of shops, food and drink places.

      Zoe, 1 night trip, Sep. 26, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Great Location, nice hotel

      A great location but no onsite parking, the offsite is pretty close. Hotel is good but very expensive for what you get, also the lifts are a problem at peak times as there are only two and the wait can be frustrating.

      Martyn, 1 night trip, Sep. 25, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Very good shame I had to pay full price for losing my car park ticket £26 when the hotel could have issued a ticket for £12.50 Restaurant was excellent

      Simon, 2 night trip with friends, Sep. 24, 2021

      Verified Hotels.com guest review

    See all 991 reviews