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Hotel Ermitage

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Exterior
Economy Plus Room | Desk, blackout drapes, iron/ironing board, free WiFi
Economy Plus Room | Desk, blackout drapes, iron/ironing board, free WiFi
Economy Plus Room | Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Hotel Ermitage

Hotel Ermitage

2.0 star property
Victorian hotel within walking distance of Le Château Frontenac

7.8/10 Good

335 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Ski facilities
The price is CA $95
Price available on 03/06/2023
Map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6

Room options

About this area

What's nearby

  • In Old Quebec
  • Le Château Frontenac - 5 min walk
  • Quebec Cruise Terminal - 7 min drive
  • Quartier Petit Champlain - 6 min drive
  • Videotron Centre - 11 min drive
  • Laval University - 13 min drive
  • Aquarium du Québec - 19 min drive
  • Montmorency Falls - 16 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive
  • Quebec Palace Station - 12 min walk
  • Quebec Sainte-Foy Station - 21 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 22 min drive

Restaurants

  • La Bûche - 2 min walk
  • Aux Anciens Canadiens - 3 min walk
  • A L'improviste - 3 min walk
  • Conti - 3 min walk
  • Le Continental - 3 min walk

About this property

Hotel Ermitage

Hotel Ermitage offers a fantastic location, putting you just a 5-minute walk from Le Château Frontenac.

Languages

Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 9:30 PM
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:30 PM
  • The check-in location differs from the property location; to check in, go to Hotel Acadia (adjacent l'hôtel Ermitage)
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (CAD 25 per night)
  • Onsite parking limited

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Services

  • Front desk (limited hours)
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1840

Languages

  • Chinese (Mandarin)
  • English
  • French

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Local maps

Fees & policies

Parking

  • Uncovered self parking costs CAD 25 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </p><p>Noise-free guestrooms cannot be guaranteed. </p><p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. </p><p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a smoke detector on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Frequently asked questions

Does Hotel Ermitage offer free cancellation for a full refund?
Yes, Hotel Ermitage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Ermitage?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Ermitage on 6 Mar 2023 start from CA $95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Ermitage?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Ermitage?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ermitage?
Yes. Self parking costs CAD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Ermitage?
You can check in from 4:00 PM - 9:30 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Are there restaurants at or near Hotel Ermitage?
Yes. Nearby restaurants include A L'improviste (3-min walk), Conti (3-min walk), and Le Continental (3-min walk).
What's the area around Hotel Ermitage like?
Hotel Ermitage is in Old Quebec, a short 5-minute walk from Le Château Frontenac and 6 minutes' walk from Quebec City Town Hall.

Reviews

7.8

Good

8.4/10

Cleanliness

8.1/10

Staff & service

6.4/10

Amenities

7.7/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

Claudine, 1-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Hotels.com guest review

8/10 Very good

J, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Be careful…advertising Queen bed and we got a standard double bed. And check-in can be ling and challenging…so be very patient
Verified Expedia guest review

6/10 Good

Martha, 2-night trip
Verified Expedia guest review

6/10 Good

Chelsea, 4-night trip
Verified Expedia guest review

8/10 Very good

Peggy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect location in old Québec, very charming building
Aleksandra, 1-night romance trip
Verified Expedia guest review

6/10 Good

in the centre of the city, but tired ... several maintenance issues ... hospitality is cursory with some details overlooked ( e.g. soap)
Graham, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review