Guests
All properties in Kumamoto, Kumamoto Prefecture, Japan

Dormy Inn Kumamoto Natural Hot Spring, Kumamoto

3-star hotel with restaurant, near Kumamoto Castle

  • Free WiFi
From
$77 CAD

Image gallery

  • Lobby
  • Lobby
  • Japanese Western Room, W/4 nights Non Smoking(No cleaning) - Mini Refrigerator
  • Queen Room, Non Smoking without Cleaning Service - Bathroom
  • Lobby
Lobby. Image 1 of 49
1 / 49Lobby
3-1 Karashima-Cho, Kumamoto, 860-0804, Kumamoto-ken, Japan
8.8.Fabulous.
  • Great value inn, strong recommended.surpringly great location and English speaking staffs!

    Feb. 27, 2019

  • The hotel was very busy and the lobby always seemed busy and full. Check in seemed less…

    Feb. 9, 2019

See all 841 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Transportation options
Walkable
Dining options
  • Parking available
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 291 guestrooms
  • Restaurant
  • Hot springs
  • Breakfast available
  • Self parking
  • Spa services

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Laundry facilities
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • In Chuo Ward
  • Kumamoto Castle - 15 min walk
  • Kumamoto-jo Hall - 1 min walk
  • Sakura Machi Kumamoto - 4 min walk
  • Shinshigai Shotengai - 7 min walk
  • Kumamoto City Hall - 9 min walk

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Enter dates for 2 guests

Guests
  • Moderate Double Room, Non Smoking (15sqm)
  • Moderate Twin Room, Non Smoking (23sqm)
  • Queen Room, Non Smoking
  • Japanese Western Room, Non Smoking
  • Corner Twin Room, Non Smoking
  • Run of House, Non Smoking
  • Smoking Booth Floor Queen Room, Non Smoking
  • Smoking Booth Floor Double Room, Non Smoking
  • Run of House, Non Smoking without Cleaning Service
  • Queen Room, Non Smoking without Cleaning Service
  • Corner Twin Room, Non Smoking without Cleaning Service
  • Moderate Double Room, Non Smoking (15sqm) without Cleaning Service
  • Moderate Twin Room, Non Smoking (23sqm) without Cleaning Service
  • Smoking Booth Floor Queen Room, Non Smoking without Cleaning Service
  • Smoking Booth Floor Double Room, Non Smoking without Cleaning Service
  • Japanese Western Room, Non Smoking without Cleaning Service
  • Run of the house, Non Smoking (Day Use 9AM - 5PM)
  • Run of the house, Smoking (Day Use 9AM - 5PM)
  • Moderate Double Room, W/4 nights Non Smoking(No cleaning) (15sqm)
  • Moderate Twin Room, W/4 nights Non Smoking(No cleaning) (23sqm)
  • Queen Room, W/4 nights Non Smoking(No cleaning)
  • Japanese Western Room, W/4 nights Non Smoking(No cleaning)
  • Corner Twin Room, W/4 nights Non Smoking(No cleaning)
  • Run of House, W/4 nights Non Smoking(No cleaning)
  • Smoking Booth Floor Queen Room, W/4 nights Non Smoking(No cleaning)
  • Smoking Booth Floor Double Room, W/4 nights Non Smoking(No cleaning)

Location

3-1 Karashima-Cho, Kumamoto, 860-0804, Kumamoto-ken, Japan
  • In Chuo Ward
  • Kumamoto Castle - 15 min walk
  • Kumamoto-jo Hall - 1 min walk

What’s around

Landmarks

  • In Chuo Ward
  • Kumamoto Castle - 15 min walk
  • Kumamoto-jo Hall - 1 min walk
  • Sakura Machi Kumamoto - 4 min walk
  • Shinshigai Shotengai - 7 min walk
  • Kumamoto City Hall - 9 min walk
  • Sakura-no-baba Josaien - 14 min walk
  • Catholic Tetori Church - 14 min walk
  • Contemporary Art Museum Kumamoto - 15 min walk
  • Hosokawa Gyobutei - 17 min walk
  • Kumamoto Prefectural Traditional Crafts Centre - 17 min walk

Getting around

  • Kumamoto Airport (KMJ) - 42 min drive
  • Fujisakigumae station - 22 min walk
  • Kumamoto Station - 24 min walk
  • Kumamoto Minami Station - 24 min walk

At a glance

Hotel size

  • This hotel has 291 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Please note: Air conditioning is not available from noon to 3 PM daily.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1200 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Japanese breakfast daily (surcharge)
  • Restaurant

Things to do

  • Spa services on site

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Designated smoking areas
  • Television in common areas

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer

Be entertained

  • 26-inch flat-screen TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including reflexology. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Dining

Hatago - This buffet restaurant serves breakfast only.

Small print

Also known as

  • Dormy Inn Kumamoto Natural Hot Spring Hotel
  • Dormy Kumamoto
  • Dormy Hotel Kumamoto
  • Kumamoto Dormy Inn
  • Dormy Hotel Kumamoto
  • Dormy Inn Kumamoto Natural Hot Spring Hotel Kumamoto

Optional extras

Self parking costs JPY 1200 per night with in/out privileges

Japanese breakfast is offered for an extra charge of JPY 1500 for adults and JPY 800 for children (approximately)

Policies

For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Dormy Inn Kumamoto Natural Hot Spring does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1200 per night.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant, Hatago. Nearby restaurants include Freshness Burger (4-min walk), Mutsugoro (6-min walk), and Center River Nanden Shimotori (6-min walk).
  • Onsite recreation at Dormy Inn Kumamoto Natural Hot Spring includes hot springs. Dormy Inn Kumamoto Natural Hot Spring also has spa services.
8.8.Fabulous.
  • 10.0.Exceptional

    Location is perfect for being down town . If you are needing a view , it is located across from a large building site under construction some 30 stories high , so no view of city at all . Great staff , For North American travellers the pillows are very firm and small. Close to the castle, and it has a great restraunt Rooms are quiet, you don’t hear construction noise from room .

    2 night romance trip, Nov. 20, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    It has a public bath on the second. I love the ramen as compliments. I hope you could lower down price to you breakfast

    Gerlie, 2 night family trip, Oct. 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    All boxes ticked

    Great location and woke up early and walked around Kumamoto castle. Shopping right accross the street and night life around the corner.

    DAN LAMAR, 1 night business trip, Apr. 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel facilities included an onsen, free glass of beer each evening and free ramen for supper. Location was excellent. It was an enjoyable stay.

    3 night romance trip, Dec. 31, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good value for money stay

    It is a value for money stay for us. We can enjoy hot spring as well as free ramen and coffees in the hotel. That would be very good! Moreover the staff are helpful. It is a good hotel choice.

    2 night family trip, Dec. 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good location, good breakfast, good hot spring, one drink for free everyday

    Henry, 2 night family trip, Nov. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Convenient place and fantastic facilities. Just a bit small for the room.

    3 night trip with friends, Nov. 15, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The location is near Bus Terminal and shopping centre. Onsen is big and clean.

    Teng, 4 night romance trip, Oct. 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Everything is nice and neat.

    1 night trip, Oct. 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, rooms are a little tired but generally well appointed.

    2 night family trip, Oct. 2, 2019

    Verified Expedia guest review

See all 841 reviews