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All properties in Guangzhou, Guangdong, China
1 room, 2 adults

Hilton Guangzhou Tianhe, Guangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Children's club (free)
  • DVD player
  • Dry cleaning/laundry service
No 215 Linhe Xi Heng Road Tianhe, Guangzhou, Guangdong, 510500, China

Luxury hotel with full-service spa, connected to a shopping center, near Taikoo Hui
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's club (free)
    • DVD player
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The rooms are getting very dirty and dated. I have been staying here for the last 7 years…Oct. 22, 2019
  • New hotel and everything seems new but disappointed they don’t have indoor swimming pool.Jan. 26, 2019

Hilton Guangzhou Tianhe, Guangzhou

  • Junior Suite
  • King Hilton, Deluxe Room
  • King Hilton, Executive Room, Business Lounge Access
  • Room (King hilton guestroom)
  • Suite, 1 King Bed, Business Lounge Access
  • Hilton, Deluxe Twin Room
  • Hilton, Executive Twin Room, Business Lounge Access
  • Room (Twin hilton guestroom)
  • Deluxe Suite, 1 King Bed, Business Lounge Access
  • Deluxe Room, Accessible
  • Presidential Suite, Business Lounge Access
  • Deluxe Suite

What’s around Hilton Guangzhou Tianhe, Guangzhou

Landmarks

  • In Tianhe
  • CITIC Plaza - 11 min walk
  • Tianhe Stadium - 18 min walk
  • Guangzhou Zoo - 32 min walk
  • Grandview Mall - 38 min walk
  • Taikoo Hui - 2.6 mi / 4.1 km
  • Yuntai Garden - 2.4 mi / 3.9 km
  • Guangzhou Opera House - 2.6 mi / 4.2 km

Getting around

  • Baiyun Intl. Airport (CAN) - 56 min drive
  • Foshan (FUO-Shadi) - 51 min drive
  • Guangzhou East Railway Station - 18 min walk
  • Guangzhou Railway Station - 8 min drive
  • Guangzhou North Station - 28 min drive
  • Linhexi Station - 10 min walk
  • Tianhe Sports Center Station - 24 min walk
  • Yantang Station - 29 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 498 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Free train station pick-up *

Parking

  • Free self parking on site (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Full-sized refrigerator/freezer
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Eforea spa at hilton has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Cafe at 2 - This buffet restaurant serves breakfast, lunch, and dinner.

IL Ponte - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sui Xuan - This restaurant serves lunch and dinner.

Hilton Guangzhou Tianhe, Guangzhou’s small print

Also known as

  • Guangzhou Tianhe Hilton
  • Hilton Guangzhou Tianhe
  • Hilton Hotel Guangzhou Tianhe
  • Hilton Guangzhou Tianhe Hotel
  • Hilton Guangzhou Tianhe Hotel
  • Hilton Guangzhou Tianhe Hotel Guangzhou
  • Hilton Guangzhou Tianhe Guangzhou
  • Hilton Guangzhou Tianhe Hotel Guangzhou

Policies

Free breakfast is provided to children up to age 5, children ages 6-12 pay 50% off for breakfast, and children ages 13 and over pay full breakfast fees.

  • Pool access available from 6:30 AM to 11:00 PM.
  • Parking height restrictions apply.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for CNY 172.5 per night

    Full breakfast is offered for an extra charge of CNY 173 for adults and CNY 86.50 for children (approximately)

    Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one-way)

    Airport shuttle for children between the ages of 6 and 12 costs CNY 800 (one-way)

    WiFi is available in guestrooms for CNY 60 per night (rates may vary)

    Wired Internet access is available in guestrooms for CNY 60 per night (rates may vary)

    Dial-up Internet access is available in guestrooms for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hilton Guangzhou Tianhe, Guangzhou

    • Does Hilton Guangzhou Tianhe offer free cancellation for a full refund?
      Yes, Hilton Guangzhou Tianhe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hilton Guangzhou Tianhe?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hilton Guangzhou Tianhe?
      Yes, there's free self parking. Parking spots may be limited.
    • Is there a pool at Hilton Guangzhou Tianhe?
      Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 11:00 PM.
    • Are pets allowed at Hilton Guangzhou Tianhe?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Hilton Guangzhou Tianhe?
      You can check in from 2:00 PM to anytime. Check-out time is noon.
    • Are there restaurants at or near Hilton Guangzhou Tianhe?
      Yes, there are 3 onsite restaurants.
    • Is airport shuttle service offered by Hilton Guangzhou Tianhe?
      Yes, an airport shuttle is available. The charge is CNY 800 per vehicle one-way.

    Recent reviews

    Very Good 8.4 From 321 reviews

    Exceptional 10.0
    Clean Comfort
    hotel is very well maintained with very comfortable beds and pillows. area is very conveniently located close to the train station but quite far from the Canton Fair grounds. Bus to the fair in the morning is fine, but returning in the evening is terrible! Fabulous breakfast!
    Joseph, ca5 night business trip
    Exceptional 10.0
    Excellent hotel
    Excellent hotel with great location nearby the railway station. Five stars facilities and professional service given the guest a wonderful experience.
    WAI KIN, gb1 night trip
    Exceptional 10.0
    Enjoying Hilton Tianhe in GZ
    very good hotel with good service. very pleasant and location is 700m walking distance away from the nearest MRT station. Linhe West Station. Give this hotel a go
    sg1 night trip with friends
    Exceptional 10.0
    Always the Best of Hilton Tianhe
    Amazing stay as always in the Hilton Tianhe Hotel mainly also because of the typical Asian Hospitality culture. Bed was so nice to sleep in, Lounge GSO and service staff is professional and go beyond call of duty.
    KUMPOON, sg1 night trip
    Very Good 8.0
    Comfortable and convenient.
    Very good experience at reception, friendly and helpful.buffet breakfast was very good too, lots of choices.
    Miu Yee Grace, hk2 night trip
    Exceptional 10.0
    Great place to stay
    Stayed for six nights during canton fair. Great place to stay after a long day in the fair. Very clean friendly and very helpful staff. I had some issues with my flight reservations booked with unsuccessfully with Expedia. Ben from the concierge gave me his private phone to place a call to get it solved. Thank you Ben you were so kind and helpful. I will definitely be back to this hotel
    Nitzan, il6 night business trip
    Exceptional 10.0
    Great
    Very great service !
    Chit Lai, hk1 night business trip
    Exceptional 10.0
    Excellent
    Excellent hotel. Staffs are passionate and helpful. Highly recommend.
    Vivian, hk2 night family trip
    Very Good 8.0
    Nice stay
    Room was spacious. I asked the concierge for a room with a bathtub and they immediately switched for me. Outdoor pool is worth a visit. Breakfast was great, very wide selection.
    hk1 night business trip
    Exceptional 10.0
    Very good location, clean room and good service
    Chor Yuen, hk1 night family trip

    Hilton Guangzhou Tianhe, Guangzhou

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