Hilton Guangzhou Tianhe

Photo gallery for Hilton Guangzhou Tianhe

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Outdoor pool
Outdoor pool
Outdoor pool
Room amenity

Overview of Hilton Guangzhou Tianhe

Hilton Guangzhou Tianhe

5.0 star property
Luxury Guangzhou hotel with full-service spa, connected to a shopping center

8.4/10 Very good

789 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
No 215 Linhe Xi Heng Road Tianhe, Guangzhou, Guangdong, 510500
Main amenities
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free train station pick-up
  • Health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
For families
  • Free cribs/infant beds
  • Children's club (free)
  • Full-sized refrigerator/freezer
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Guangzhou Central Business District

Getting around

  • Baiyun International Airport (CAN) - 49 min drive
  • Foshan (FUO-Shadi) - 50 min drive
  • Guangzhou East Railway Station - 18 min walk
  • Guangzhou Railway Station - 20 min drive
  • Guangzhou North Station - 28 min drive
  • Linhexi Station - 10 min walk
  • Tianhe Sports Center Station - 23 min walk
  • Tiyu Xilu Station - 28 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

About this property

Hilton Guangzhou Tianhe

5-star luxury hotel in the heart of Guangzhou Central Business District
Consider a stay at Hilton Guangzhou Tianhe and take advantage of a roundtrip airport shuttle, a free grocery shopping service, and a coffee shop/cafe. Indulge in a body scrub, hydrotherapy, and a massage at eforea spa at hilton, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), free train station pick-up, and a front desk safe
  • Express check-out, multilingual staff, and a ballroom
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All 498 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • HDTVs with premium channels and DVD players
  • Full-sized refrigerators/freezers, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 498 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station pick-up*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Free reception (select days)
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Grocery/convenience store

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Free newspapers
  • WiFi and wired internet for a surcharge

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Spa

Eforea spa at hilton has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Cafe at 2 - This buffet restaurant serves breakfast, lunch, and dinner.
IL Ponte - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sui Xuan - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CNY 60 per day (rates may vary)
  • Wired Internet access is available in guestrooms for CNY 60 per day (rates may vary)
  • Full breakfast is offered for an extra charge of CNY 173 for adults and CNY 86.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for CNY 172.5 per night
  • Airport shuttle for children between the ages of 6 and 12 costs CNY 800 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Breakfast is provided to children up to age 5. Children ages 6-12 pay 50% off for breakfast, and children ages 13 and over pay full breakfast fees.

Also known as

Guangzhou Tianhe Hilton
Hilton Guangzhou Tianhe
Hilton Hotel Guangzhou Tianhe
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel Guangzhou
Hilton Guangzhou Tianhe Guangzhou
Hilton Guangzhou Tianhe Hotel Guangzhou

Frequently asked questions

Does Hilton Guangzhou Tianhe offer free cancellation for a full refund?
Yes, Hilton Guangzhou Tianhe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Guangzhou Tianhe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hilton Guangzhou Tianhe?
Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 11:00 PM.
Are pets allowed at Hilton Guangzhou Tianhe?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hilton Guangzhou Tianhe?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hilton Guangzhou Tianhe?
Yes, an airport shuttle is available. The charge is CNY 800 per vehicle one-way.
What are the check-in and check-out times at Hilton Guangzhou Tianhe?
You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hilton Guangzhou Tianhe and nearby?
Hilton Guangzhou Tianhe has 3 bars and a spa, as well as an outdoor pool and a health club.
Are there restaurants at or near Hilton Guangzhou Tianhe?
Yes, there are 3 onsite restaurants. Nearby restaurants include Vili International Hotel (9-min walk), RICCI Creative Eats (13-min walk), and 潮庄酒家 (14-min walk).
What's the area around Hilton Guangzhou Tianhe like?
Hilton Guangzhou Tianhe is in Guangzhou Central Business District, a short 11-minute walk from CITIC Plaza. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Comfortable bed, clean room, convenient location and polite staff. Buffet was average, not many non-seafood hot dishes to choose from but suchi was good,so were desserts.Nice and quiet.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel. Nice rooftop pool and super comfy rooms.
Alex, 7-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
Excellent hotel with great location nearby the railway station. Five stars facilities and professional service given the guest a wonderful experience.
WAI KIN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoying Hilton Tianhe in GZ
very good hotel with good service. very pleasant and location is 700m walking distance away from the nearest MRT station. Linhe West Station. Give this hotel a go
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Chi, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hean Chuan, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Worst experience ever! This China hilton hotel!! Be careful! They charged my deposit $300 when I checked in. They never refunded my money telling me I broke something inside hotel. I don’t understand how they can do this! No clear proof or evidence was given!! Be aware!
Koo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and very nice! Would definitely stay here again!
Adam, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

MR THORAYA DHAESE, 2-night business trip
Verified Hotels.com guest review