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Madinah Hilton

Photo gallery for Madinah Hilton

Junior Suite | View from room
Exterior
Snack bar
Deluxe Triple Room (Hilton Plus) | Minibar, in-room safe, free WiFi, bed sheets
Breakfast, lunch, dinner served; international cuisine

Overview of Madinah Hilton

Madinah Hilton

5.0 star property
Luxury hotel with restaurant, connected to a shopping center, near Al Haram
8.2 out of 10 Very good
8.2/10 Very good

602 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Bar
Map
Oppst Prophet Mosque, King Fahd Str, Medina, Al Madinah Al Munawarah, 41419
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
For families
  • Children stay free
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Medina City Center
  • Al Haram - 5 min walk
  • Prophet's Mosque - 8 min walk

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
  • Madinah Station - 15 min drive

Restaurants

  • مطعم المروة - 3 min walk
  • Cafe Najd - 1 min walk
  • شاورما فطوم - 2 min walk
  • Row - 3 min walk
  • مقهى نجد - 1 min walk
Map

About this property

Madinah Hilton

Madinah Hilton puts you in a great location, within just a 10-minute walk of Al Haram and Prophet's Mosque. For a bite to eat, guests can check out Madinah Resturant, which serves international cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and breakfast.

Languages

Arabic, English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 357 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Sofa bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Madinah Resturant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Marmara Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Wired Internet access is available in guestrooms for SAR 100 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately SAR 75 for adults and SAR 40 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hilton Madinah
Madinah Hilton
Madinah Hilton Hotel
Madinah Hilton Hotel Medina
Madinah Hilton Medina
Hilton Madinah Al Madinah/Medina
Hilton Madinah Hotel Medina
Medina Hilton
Madinah Hilton Al Madinah/Medina
Madinah Hilton Hotel
Madinah Hilton Medina
Madinah Hilton Hotel Medina

Frequently asked questions

Does Madinah Hilton offer free cancellation for a full refund?
Yes, Madinah Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Madinah Hilton?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Madinah Hilton?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Madinah Hilton?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at Madinah Hilton?
You can check in from 4:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Are there restaurants at or near Madinah Hilton?
Yes, Madinah Resturant offers international cuisine.
What's the area around Madinah Hilton like?
Madinah Hilton is in Medina City Center, a short 5-minute walk from Al Haram and 8 minutes' walk from Prophet's Mosque. Travelers give top marks for the hotel's prime location.

Reviews

8.2

Very good

8.2/10

Cleanliness

8.3/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

4/10 Fair

iftikhar, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Room was pie and needs updating, service wasn’t good had to ask several times for more water and clean towels and boiler noise kept me up all night
Amaan, 3-night family trip
Verified Hotels.com guest review

6/10 Good

3Stars Hotel.
١- I CONTACTED THEY IGNORED ME. 2- I REQUESTED COTTON BED SHEETS FROM RECEPTION AND ROOM SERVICE THEY IGNORE ME. 3- NEXT DAY I ASKED RECEPTION THEY SAID THEY DONT HAVE. WAHT TAIPE IS THIS HOTEL. POOR HOTEL. I AM ALLERGIC OF PULOSTREN MATERIAL
Abdullah, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay here !!
In terms of value for money, this has to be the worst hotel I have ever stayed at. Decor is from about 30 years ago, the hotel needs a complete refurb. The bed was very hard and uncomfortable. The housekeeping staff were very nice but the hotel overall is not even 1*. Awful. Avoid !!
Nabeel, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Mohammad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

BINA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the Staff, Good Hotel but needs upgrading
Amazing location. Hotel staff was superb and very sweet. The food was decent too. I do feel the hotel furniture and fixtures need to be updated as they felt a bit rough. The AC was super loud and hard to manage too. I only make these suggestions as I feel the location is unreal and with that access to MAsjid E Nabwi they can really make this a better hotel
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shahzad H, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Madinah trip with family march 2023
All very nice thanks and JazakAllah khair Else then on going construction noise in the premises
Dr. Kashif, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

10 out of 10 for staff members! :)
Brought my parents to Madinah and the room was exactly the same as the pictures on hotels.com except the sofa bed wasn't actually a sofa bed, so they brought a roller bed instead which was super comfortable. The entire hotel is super dated (looks like I went back in time to the late 80s or early 90s). Please seriously consider renovating the entire building so it is modern. The phones in the room are wicked old. Location is prime (right next to masjid Nabawi, which made it easy for my parents to walk). Very spacious room and bathroom, with really good shower. Breakfast was included and was delightfully international. However, the rates of the rooms are absurdly high for such a dated hotel. Special shoutout to Wael Zaki in housekeeping. He really made our stay so very special with his big smile, warmth, welcome and attention to detail whenever we asked for something. He is respectful, kind and very thoughtful. Promote him, please- but before you do, have him train new crew members so they are just like him in his demeanor. Mostafa in the restaurant was very kind and made sure we were taken care of. And the Pakistani man working in concierge (I believe his name was Jamil?) was incredibly helpful, knowledgable and went above and beyond to help us get around Madinah. He even found Urdu speaking drivers for us per our request & provided a foldable chair for my mother who has trouble sitting, and umbrellas for our outdoor treks in Madinah. 10 out of 10 for customer service!
2-night family trip
Verified Hotels.com guest review