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Queen Victoria Hotel, Cape Town

Waterfront hotel with spa, near Two Oceans Aquarium

  • Free English breakfast, free WiFi, and free parking

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  • Queen Victoria Hotel, Cape Town
  • Queen Victoria Hotel, Cape Town
  • Pool
  • Manor House Superior Room - Bathroom
  • Queen Victoria Hotel, Cape Town
Queen Victoria Hotel, Cape Town. Image 1 of 51
1 / 51Queen Victoria Hotel, Cape Town
Portswood Close Portswood Ridge, Cape Town, 8001, Western Cape, South Africa
9.4.Exceptional.
  • A lovely boutique hotel in excellent location at the waterfront. Staff was wonderful,…

    Jan. 23, 2020

  • Simply superb. This is a small boutique hotel with great location, stellar service,…

    Mar. 29, 2019

See all 61 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Walkable
Safe
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 35 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool access

For families

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries

What’s around

  • In Victoria and Alfred Waterfront
  • Two Oceans Aquarium - 4 min walk
  • V&A Waterfront - 6 min walk
  • Cape Town Stadium - 16 min walk
  • Cape Town International Convention Centre - 18 min walk
  • Cape Town Cruise Terminal - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Premium Room, 1 King Bed

Location

Portswood Close Portswood Ridge, Cape Town, 8001, Western Cape, South Africa
  • In Victoria and Alfred Waterfront
  • Two Oceans Aquarium - 4 min walk
  • V&A Waterfront - 6 min walk

What’s around

Landmarks

  • In Victoria and Alfred Waterfront
  • Two Oceans Aquarium - 4 min walk
  • V&A Waterfront - 6 min walk
  • Cape Town Stadium - 16 min walk
  • Cape Town International Convention Centre - 18 min walk
  • Cape Town Cruise Terminal - 20 min walk
  • Long Street - 21 min walk
  • Castle of Good Hope - 33 min walk
  • Kloof Street - 36 min walk
  • Nobel Square - 1 min walk
  • Union Castle House - 1 min walk

Getting around

  • Cape Town Intl. Airport (CPT) - 17 min drive
  • Cape Town Station - 27 min walk
  • Cape Town Bellville Station - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Casino shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up
  • Cruise terminal shuttle*

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Things to do

  • Free bicycles on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Dash - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Free bicycles on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Queen Victoria Hotel Cape Town
  • Queen Victoria Manor House
  • Queen Victoria Hotel Hotel
  • Queen Victoria Hotel Cape Town
  • Queen Victoria Hotel Hotel Cape Town
  • Queen Victoria Hotel
  • Queen Victoria Cape Town
  • Queen Victoria Hotel Cape Town, South Africa
  • Queen Victoria Hotel Cape Town
  • Queen Victoria Cape Town
  • Queen Victoria Hotel Manor House Cape Town
  • Queen Victoria Hotel Manor House
  • Queen Victoria Manor House Cape Town

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 650 per person (one way)

Cruise ship terminal shuttle and train station pick-up service is offered for an extra charge

Area shuttle and casino shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Queen Victoria Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant, Dash. Nearby restaurants include Belthazar Restaurant & Wine Bar (4-min walk), Signal Restaurant (4-min walk), and Karibu (4-min walk).
  • Yes, an airport shuttle is available. The charge is ZAR 650 per person one way.
  • No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (15-min drive) is nearby.
  • Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a health club. Queen Victoria Hotel also has a garden and access to a nearby outdoor pool.
9.4.Exceptional.
  • 10.0.Exceptional

    Wonderful hotel

    Everything about my stay was great, particularly the hospitality. I will happily choose this hotel over others in the same budget range due to the wonderful staff. Everyone was helpful and accommodating (I was able to check in very early as per my request. Room was immaculate and I just needed to rest and relax. Last minute spa treatment was also excellent. I will be back next time I'm in the City.

    Annore, 1 night trip, Dec. 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent in every way. By far the best hotel in Cape Town with excellent views excellent staff, helpful and friendly. Front of house manager superb. Jason needs special mention due his overwhelming desire to please patrons. Definitely a 5 star hotel tucked away in a quiet secluded part of the Waterfront with stunning views

    RobertBrown, 13 night romance trip, Dec. 4, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Horrible Experience

    I booked 2 rooms. Paid the same price and received 2 rooms that was so different in what they offered that I could hardly believe what I got. How this place got a 5-star rating only they know. We had to walk very far to get a proper breakfast. No lunch and/or dinner is served on site and forget about room service. I will NEVER EVER stay here again.

    Coenraad, 2 night business trip, Dec. 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    In the hustling and bustling of the Waterfront, there is such tranquility and elegance. This has become our second home, we really enjoyed our stay and their excellent treatment.

    Sibusiso, 4 night trip, Dec. 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great week in Cape Town

    Every functional area of this Hotel is excellent. The entire staff is simply outstanding. (Special mention for Leonique for the assistance getting us around town. ) A perfect stay!

    Joseph, 7 night trip, Oct. 18, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Overall, hugely disappointing experiences

    This hotel is located near the Water Front, which is just 5 minutes of walk. Very safe and cozy hotel. Strong Wifi, and well trained staff. Good job on those. However, this hotel introduced two of very serious issues while we were staying. Hot water was shut off in the middle of shower, and my wife was asked to go another room to finish up the shower. I had waited 2 hours and half to take a shower, but water was not hot enough. In the morning, I felt cold. It was a very inconvenient experience that I have had first time at this type of high-end hotel. Another issue was that they serve oysters for breakfast buffet. On first day, oysters were fresh and ok, but, on the next day, oysters smelled rotten and tasted really bad. It could have caused stomachaches or food-poisoning. It should have been very careful when they were serving, especially, seafood. These were hugely disappointing experiences at this hotel.

    Daniel, 2 night trip, Aug. 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great Hotel , worth every dollar

    Great hotel! We will be back!

    Jhoana milet, 3 night romance trip, May 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Superb hotel

    Great 5 star experience. Awesome plush hotel . Very comfortable with brilliant service

    Andrew, 2 night romance trip, May 19, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    The Property is located in an area where access to the Water Front is easy and quick but in an area which is quiet. The only downside was that our rooms (we had four rooms) were all on the ground floor meaning that everything from the Bar and indeed the foyer plus the piano was easily heard

    Peter, 4 night trip with friends, May 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Rooms spacious and luxurious! Cook to order breakfast was excellent.

    2 night business trip, May 2, 2019

    Verified Expedia guest review

See all 61 reviews