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All properties in Kawarau Falls, Otago, New Zealand

Hilton Queenstown Resort & Spa, Kawarau Falls

Luxury hotel in Kawarau Falls with 2 restaurants and spa

  • Free WiFi in lobby
From
$100 CAD

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Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300, New Zealand
8.6.Fabulous.
  • Lovely room. Be prepared to drive to the Queenstown CBD as hotel is some distance away.…

    Apr. 3, 2019

  • We had the most amazing experience at the Hilton. Early check in, complementary wine for…

    Mar. 24, 2019

See all 751 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Convenient
Walkable
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 220 smoke-free guestrooms
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • On the waterfront
  • Lake Wakatipu - 5 min walk
  • Remarkables Park Town Centre - 31 min walk
  • Queenstown Event Centre - 32 min walk
  • Alpine Aqualand - 33 min walk
  • Queenstown Golf Club - 3.7 mi / 5.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed (Relaxation)
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed
  • Suite, 1 King Bed (Lake Wakatipu Suite)
  • Room, 1 Queen Bed, Accessible
  • Twin Room
  • Deluxe Twin Room, Lake View
  • Suite, 1 Bedroom (Residence)
  • Suite, 2 Bedrooms (Residence)
  • Deluxe 2 Bedrooms, Lake View (Residence)
  • Deluxe Room, 1 King Bed (Plus)

What’s around

Landmarks

  • On the waterfront
  • Lake Wakatipu - 5 min walk
  • Remarkables Park Town Centre - 31 min walk
  • Queenstown Event Centre - 32 min walk
  • Alpine Aqualand - 33 min walk
  • Queenstown Golf Club - 3.7 mi / 5.9 km
  • Jacks Point Golf Course - 5.2 mi / 8.4 km
  • St Josephs Parish - 5.9 mi / 9.5 km
  • Queenstown Arts Centre - 6.1 mi / 9.8 km
  • Queenstown Ice Arena - 6.1 mi / 9.8 km
  • Queenstown Mall - 6.2 mi / 9.9 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive
  • Ferry terminal shuttle
map
See on map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300, New Zealand

At a glance

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Transfers

  • Ferry terminal shuttle*

Parking

  • Onsite self parking (NZD 16 per day)
  • Onsite valet parking (NZD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Afrikaans
  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Free newspaper
  • WiFi (surcharge)

Food and drink

  • Refrigerator

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Eforea spa at Hilton has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Stacks Pub - Onsite restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • WiFi is available in guestrooms for NZD 9.95 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for NZD 9.95 (rates may vary)
  • Buffet breakfast is offered for an extra charge of NZD 30 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge

Children and extra bedsPay at property

  • Rollaway beds are available for NZD 60.0 per night

ParkingPay at property

  • Self parking costs NZD 16 per day
  • Valet parking costs NZD 40 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

  • Facility access costs NZD 20 per person, per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

Also known as

  • Hilton Queenstown
  • Hilton Queenstown Resort Spa
  • Hilton Queenstown Resort & Spa Hotel
  • Hilton Queenstown Resort & Spa Kawarau Falls
  • Hilton Queenstown Resort & Spa Hotel Kawarau Falls
  • Hilton Queenstown Resort
  • Hilton Resort Queenstown
  • Queenstown Hilton
  • Queenstown Resort
  • Resort Queenstown
  • Hilton Queenstown Hotel Queenstown
  • Hilton Queenstown Resort Spa

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hilton Queenstown Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs NZD 16 per day. Valet parking costs NZD 40 per day. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Rata Dining (6.1 mi), Speights Ale House (6.1 mi), and 1876 (6.1 mi).
  • No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (11-min drive) and Skycity Queenstown Casino (14-min drive) are both nearby.
  • Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hilton Queenstown Resort & Spa also has an indoor pool and a sauna, as well as a fitness center and a garden.
8.6.Fabulous.
  • 6.0.Good

    Poor apartment design

    We booked a two bedroom apartment but both rooms have bi-fold doors opening into the lounge area. The doors have opaque glass in them so when we put our children to bed the light from the lounge lit the bedrooms and there was no noise protection. A totally family-unfriendly room

    Scott, 1 night family trip, Sep. 16, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Queenstown had just gone back to level 2. We found the hotel to be a ghost town. Only the stacks restaurant/bar open. Which was an average breakfast. There was no information about the water taxi which we found out on our last day which would have saved us 250$ on taxi fares, to and from the town. Just not a lot happening……still had a good time with our other activities. Would have been better with more open stuff and more information. Not worth the room rate.

    David, 3 night trip, Sep. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Enjoyable stay

    Easy check in, spacious room Food in the Stacks Pub (on site) not the best - wouldn't eat there again, though the service was excellent Close to the airport a bonus

    1 night business trip, Aug. 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely person checking us in

    1 night family trip, Jul. 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the views and being away from the hustle of the town. Taking the ferry into Queenstown was an added bonus!

    2 night romance trip, Jul. 18, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Thank you team

    A huge thank you to the entire crew during our stay. We received some lovely gifts from the manager for our honeymoon. The reception team was very kind, warm, and helpful. Due to Covid, the room service needs to be arranged with our notice but it was veru understandable. The hotel physical conditions are not as amazing as it was freshly built many years ago. However, the experience is stillas good as my previous visits.

    YUCHEN, 2 night trip, Jul. 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Queenstown Vacation

    Wonderful location. Great service. Amazing views

    Anna, 3 night family trip, Jul. 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    We were very pleased with our stay except for when we checked in one of our room was requested as twin but was given one bed so we all went in other room and had to wait for two hours and remain the front desk to get the beds separated. The other issue was the gas heater did not work for a day before it got repaired. The smell in the corridor going the breakfast room was very unpleasant for a 5 star hotel. Apart from all these, all the amenities were great. The room and the bathroom were spacious. Breakfast area had nice ambience. All the staff were friendly esp Adil and Amber. Will highly recommend to friends and families.

    3 night family trip, Jul. 5, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    We like the property cos it is near to the airport and we don't like is the traffice to the city when it is 4.30 pm to 5.30pm

    7 night family trip, Jul. 3, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    nice rooms. responsive staff. great views.

    2 night romance trip, Jun. 29, 2021

    Verified Wotif guest review

See all 751 reviews