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Paradisus Playa del Carmen La Perla- All Adult/All Inclusive, Playa del Carmen

4.5 stars
5ta Avenida, Esquina Calle 112, Lote I - M569 Fracción III, Playa del Carmen, QROO, 77719, Mexico, ‏‎866-299-2910
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Outstanding4.6 / 5
  • This is a shame for 5-star resort not to pick up their guest at the airport!!! We had to…Oct 22, 2015
  • Hotel was pretty nice renovated and got a free upgrade to a bigger suite. However, room…Jul 24, 2015
See all 482 Hotels.com reviews
From 5,530 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-266-9798‎

from $566 CAD
  • Junior Suite, Ocean View (Paradisus)
  • Luxury Jr St Royal Service Paradisus
  • Luxury Jr St Royal Serv. Swim Up
  • All inclusive
  • Paradisus Luxury Jr St Swim Up
  • One Bedroom Suite Ocean View
  • Accessible (Two Bedroom Master Suite)
  • Luxury Jr Suite ROyal Service Ocean View
  • One Bedroom Suite Swim Up
  • Suite, 1 Bedroom
  • One Bedroom Master St Ocean View
  • One Bedroom Master Suite
  • One Bedroom Master Suite Swim Up
  • Junior Suite (Paradisus)

At a glance

Key facts

Hotel size

  • This hotel has 394 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

In the hotel

Food and drink
  • 14 restaurants
  • 11 bars/lounges
  • 2 poolside bars
  • 4 swim-up bars
  • 2 coffee shops/cafés
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 4
  • Pool umbrellas
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Aerobics on site
  • Pilates classes on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 14
  • Conference space size (feet) - 25000
  • Conference space size (meters) - 2323
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 5
  • Year Built 2011
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Premium food items
  • Bottled wine
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

YHI Spa has 14 treatment rooms including massage/treatment rooms and couples treatment room(s). Services include massages, manicures and pedicures, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and Ayurvedic treatments. The spa is equipped with a sauna, a spa tub, Turkish bath/hammam, hot springs/mineral springs, and a mud bath. Visitors of this garden view spa can round out their time of relaxation with a trip to the café. Guests under 18 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Aerobics on site
  • Pilates classes on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby

Paradisus Playa del Carmen La Perla- All Adult/All Inclusive, Playa del Carmen’s small print

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Paradisus Playa del Carmen La Perla- All Adult/All Inclusive, Playa del Carmen

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