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All properties in Cape Town, Western Cape, South Africa

Hyatt Regency Cape Town, Cape Town

Family-friendly hotel with 2 restaurants, near Long Street

  • Free Internet
From
$75 CAD

Image gallery

  • Pool
  • Pool
  • Club Room, 2 Single Beds - Bathroom
  • Breakfast Area
  • Pool
Pool. Image 1 of 46
1 / 46Pool
8.8.Fabulous.
  • Location was excellent as well as the staff. Rooms were clean and comfortable.

    Jan. 30, 2020

  • Great location in a walkable neighbourhood. The breakfast is superb!

    Jan. 15, 2020

See all 165 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 136 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 1 outdoor pool
  • Breakfast available
  • Internet in the lobby

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Bo'Kaap
  • Long Street - 4 min walk
  • Kloof Street - 9 min walk
  • Cape Town International Convention Centre - 16 min walk
  • Castle of Good Hope - 17 min walk
  • Two Oceans Aquarium - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Club Room, 1 King Bed
  • Club Room, 2 Single Beds
  • Executive Suite, 2 Bedrooms
  • Room, 1 King Bed
  • Regency, Suite
  • Room, 2 Single Beds
  • Room, 1 King Bed, Mountain View
  • Room, 2 Single Beds, Mountain View

Location

  • In Bo'Kaap
  • Long Street - 4 min walk
  • Kloof Street - 9 min walk

What’s around

Landmarks

  • In Bo'Kaap
  • Long Street - 4 min walk
  • Kloof Street - 9 min walk
  • Cape Town International Convention Centre - 16 min walk
  • Castle of Good Hope - 17 min walk
  • Two Oceans Aquarium - 31 min walk
  • Cape Town Stadium - 31 min walk
  • Cape Town Cruise Terminal - 32 min walk
  • V&A Waterfront - 34 min walk
  • Bo Kaap Museum - 1 min walk
  • Christian Barnard Hospital - 4 min walk

Getting around

  • Cape Town Intl. Airport (CPT) - 17 min drive
  • Cape Town Station - 13 min walk
  • Cape Town Bellville Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Secured covered onsite self parking (ZAR 140 per night)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 280
  • Conference space size (meters) - 26
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)

Be entertained

  • 55-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

126 Cape Kitchen & Cafe - This family restaurant specializes in Halal dishes and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Signal Hill Terrace - This poolside restaurant specializes in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Hilton Cape Town City Centre
  • Hilton Cape Town City Centre
  • Hyatt Regency Cape Town Hotel
  • Hyatt Regency Cape Town Cape Town
  • Hyatt Regency Cape Town Hotel Cape Town
  • Hilton Hotel Cape Town City Centre
  • Hilton Cape Town City Centre Hotel
  • Hilton Cape Town City Centre South Africa
  • Hilton Cape Town City Hotel
  • Hilton Cape Town City Centre Hotel Cape Town Central
  • Hilton Cape Town City Centre South Africa

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs ZAR 140 per night

Rollaway beds are available for ZAR 450.0 per night

Buffet breakfast is offered for an extra charge of ZAR 245.00 for adults and ZAR 125.00 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of ZAR 519 per room (one way)

Airport shuttle service for children costs ZAR 0.00

Wired Internet access is available in public areas for ZAR 1 per day (rates may vary)

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • 1 percent tourism fee will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Regency Cape Town does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs ZAR 140 per night. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, Halal dishes, and pool views. Nearby restaurants include Biesmiellah (3-min walk), Africa Café (3-min walk), and Chefs Warehouse (4-min walk).
  • Yes, an airport shuttle is available. The charge is ZAR 519 per room one way.
  • No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (14-min drive) is nearby.
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, game drives, and game viewing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.
8.8.Fabulous.
  • 10.0.Exceptional

    The hotel staff were extremely friendly and very helpful. A central location with beautiful view of table mountain. Loved the complimentary transfer down and back to the the V&A waterfront We stayed in the 2 bedroom suite which had a fabulous set up. We needed to add an extra room for a partial day with luggage transfer and everything was set up and completed efficiently when we arrived back for that day. The Hilton should be proud of there exceptional staff at this hotel

    2 night family trip, Sep. 15, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good location & very spacious room had lovely view of mountains and Bo Kaap.Free bottled water replenished every day. Clean room. Very comfortable bed. Overall a good stay but was disapointed on last day when room attendant knocked on door even though I had DND light on. When I opened she was looking at her cell phone and obviously distracted. Her first words to me were in not a very nice tone "I need to turn over the room". No goodmorning. I still had 1 hour and 5 minutes remaining before check out time. To make matters worse I had opened the door a little and the attendant then proceeded to try and shove the door open. I am a solo female traveler and this was unnerving. I said I was still busy and it was not yet checkout..she did not apologize.I stay in hotels often and this was a first for me. During check out I mentioned it to guest relations who were very kind& apologetic offerrring to call housekeeping Manager. After checking out I had a coffee and muffin in lobby lounge. Cappuccino was delicious but muffin was served chilled. I had to ask for it to be warmed up and it also arrived without napkin or cutlery. The server had a trainee badge on & when I suggested to her that napkin & cutlery are basics she didn't take it too well and said she doesn't usually work the lobby. Obviously training required in some areas if you want to stay ahead of the competition. The little things make a difference.On a positive note your security and door staff were great.

    BS, 4 night family trip, Mar. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was close to everything we needed, the staff were very friendly and the room was perfect.

    2 night trip, Jan. 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I very much enjoyed my four days at this Hilton. The staff and the food were the best part. I would love to be able to spend a month there.

    4 night family trip, Jan. 15, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good location with shuttle service to the waterfront. Would be good if the shuttle service ran until 9pm instead of 6pm each day.

    Richard, 4 night trip, Oct. 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Romantic weekend

    Amazing

    Nasheer, 2 night trip, May 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointment.

    Booking assured a topfloor room, upon checkin “hotel full” so got 4th floor. Room different from picture: barren looking without carpet or cushions on couch. Instant coffee doesnt belong in a 5 star hotelroom. Breakfast selection was average wth staff not on hand for replenisment when food ran out. Overall disappointing for a Hyatt.

    Pieter, 1 night trip, May 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay!!!

    I Booked the trip for my son. He was VERY happy with the hotel and also the very nice lady at the front desk. He said that she was a saint and helped him figure out some traveling issues.

    alan, 3 night trip, Feb. 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff is very supportive and kind. Also, the hotel is located close to the downtown

    Hassan, 2 night trip, Mar. 7, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Cons: No true king bed- they combine two beds and call it king; it’s uncomfortable to sleep in the middle as you feel the lining The pool area is open to smokers so if you have children or don’t like the smell of smoke; it’s hard to enjoy the poolside because everyone around is smoking Restaurant food doesn’t have many vegetarian options. Pros: Waterfront shuttles every hour Clean Staff is nice

    3 night romance trip, Feb. 20, 2020

    Verified Expedia guest review

See all 165 reviews