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Jumeirah Frankfurt, Frankfurt

Luxury hotel with full-service spa, connected to a shopping center, near Zeil Shopping District

  • Free WiFi
From
$368 CAD

Image gallery

  • Senator Suite - Living Area
  • Senator Suite - Living Area
  • Indoor Pool
  • Presidential Suite - Living Area
  • Senator Suite - Living Area
Senator Suite - Living Area. Image 1 of 115
1 / 115Senator Suite - Living Area
Thurn-und-Taxis-Platz 2, Frankfurt, 60313, HE, Germany
9.2.Superb.
  • Very attentive service even with COVID restrictions

    Nov. 24, 2020

  • Fabulous staff and chance for very early check in. Convenient location, great breakfast…

    Oct. 11, 2020

See all 381 reviews

Official standards

This property advises that it adheres to Covid 19 Updates (Jumeirah), Ecolab (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays72 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Dining options
Convenient
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 218 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
  • Television

What’s around

  • In Innenstadt
  • Zeil Shopping District - 1 min walk
  • Romerberg - 7 min walk
  • Römer - 7 min walk
  • Alte Oper - 8 min walk
  • Frankfurt Trade Fair - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Skyline Junior Suite
  • Junior Suite
  • Grand Deluxe Room
  • Deluxe Room, 1 King Bed
  • Skyline Deluxe Room
  • Grand Deluxe Suite
  • Panoramic Suite
  • Panoramic Deluxe Room
  • Senator Suite
  • Presidential Suite

What’s around

Landmarks

  • In Innenstadt
  • Zeil Shopping District - 1 min walk
  • Romerberg - 7 min walk
  • Römer - 7 min walk
  • Alte Oper - 8 min walk
  • Frankfurt Trade Fair - 24 min walk
  • Skyline Plaza - 29 min walk
  • Congress Center Messe Frankfurt - 31 min walk
  • Deutsche Bank Park - 4.4 mi / 7 km

Getting around

  • Frankfurt Airport (FRA) - 15 min drive
  • Mainz (QFZ-Mainz Finthen) - 37 min drive
  • Konstablerwache Station - 9 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 18 min walk
  • Frankfurt Central Station (tief) - 19 min walk
  • Frankfurt (M) Hauptwache Station - 2 min walk
  • Eschenheimer Tor Station - 3 min walk
  • Dom-Romer U-Bahn - 8 min walk
  • Airport shuttle (surcharge)
map
See on map
Thurn-und-Taxis-Platz 2, Frankfurt, 60313, HE, Germany

At a glance

Hotel size

  • This hotel has 218 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • 1 per room (up to 20 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 39 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Health club
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 3918
  • Conference space size (meters) - 364
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Library
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Hand-held showerhead

Languages Spoken

  • Arabic
  • Croatian
  • English
  • French
  • German
  • Greek
  • Indonesian
  • Irish
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Talise Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

El Rayyan - This restaurant specializes in Middle Eastern cuisine.

Ember Bar & Lounge - Onsite cocktail bar.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of EUR 42 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 145 per vehicle (one-way, Maximum occupancy 3)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 75.0 per day
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of EUR 50 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 39 per night
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Guests under 5 years old are not allowed in the spa
  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash.

Also known as

  • Frankfurt Jumeirah
  • Jumeirah Frankfurt Hotel Frankfurt
  • Jumeirah Frankfurt Hotel
  • Jumeirah Frankfurt
  • Jumeirah Hotel Frankfurt
  • Jumeirah Frankfurt Hotel Frankfurt
  • Jumeirah Frankfurt Hotel
  • Jumeirah Frankfurt Frankfurt

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Jumeirah Frankfurt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 39 per night.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 20 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Middle Eastern cuisine. Nearby restaurants include Fletcher's Better Burger (3-min walk), Bar ohne namen (4-min walk), and Cafe & Bar Celona (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 145 per vehicle one-way.
  • Onsite recreation at Jumeirah Frankfurt includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Jumeirah Frankfurt also has a sauna and a health club.
9.2.Superb.
  • 10.0.Exceptional

    Great location and excellent service Concierge was extremely helpful

    3 night trip, Aug. 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely Beautiful view Prefect location Excellant customer service Excelent cleanliness

    Chatrath, 2 night family trip, Nov. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great service, clean and nice rooms and , very kind and helpful staff.

    3 night family trip, Nov. 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Service, room quality, finishings, great location.

    Dan, 2 night romance trip, Sep. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was perfect location-hotel - service-staff

    3 night family trip, Aug. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Located right in the shopping mall, 24 hours room service, very walkable and nice view of the city.

    1 night trip, Jul. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    All.good, great location, rooms were great, staff. very friendly. No issues and reasonable pricing.

    2 night business trip, Jun. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A 5 star Hotel! There is nothing much to say as for me it was a perfect stay. I will definitely go back.

    Max, 1 night trip, May 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location in the heart of Frankfurt Super comfortable bed, very clean Large room and bathroom Fitness on site

    1 night trip, Jan. 10, 2019

    Verified Expedia guest review

  • 2.0.Poor

    5 mold star Hotel

    Valet and reception very welcoming on arrival. On the second day my wife got sick first we thought stomach and flue but then we discovered moldy cake hidden in fridge. Called Hotel they removed it but never cleaned fridge, they offered free breakfast first and later a free night stay...for 2 days sick in bed. After check out we received phone call with apology and email with offer fro a free night stay. I don't think i will return to that hotel even for free, the way the handled the case was very unprofessional. When i returned the rental car we discovered light scratches...the only drivers have been me and the Valet team....it was not me.

    Michael, 6 night business trip, Dec. 7, 2018

    Verified Hotels.com guest review

See all 381 reviews