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All properties in Guadalajara, Jalisco, Mexico

Hotel Riu Plaza Guadalajara, Guadalajara

Luxury hotel with 2 restaurants, near La Minerva

  • Free WiFi
From
$92 CAD

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Outdoor Pool
  • Outdoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 68
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Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, 44500, JAL, Mexico
9.2.Superb.
  • Everything in the hotel was perfect. Only minor problem was the traffic while driving…

    Feb. 11, 2020

  • Nice swiming pool, great service, nice rooms

    Feb. 24, 2019

See all 2,165 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Transportation options
Convenient
Quiet
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 550 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Chapalita
  • La Minerva - 15 min walk
  • Expo Guadalajara - 18 min walk
  • US Consulate General Guadalajara - 43 min walk
  • Avienda Chapultepec - 37 min walk
  • University of Guadalajara Assembly Hall - 2.7 mi / 4.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 2 Single Beds
  • Family Room, 2 Single Beds
  • Family Room, 1 King Bed
  • Executive Room, 1 King Bed, Executive Level
  • Executive Room, 2 Single Beds, Executive Level
  • Senior Suite, 1 King Bed (Crown Level Access)
  • Family Room, 1 King Bed, Executive Level
  • Family Room, 2 Single Beds, Executive Level
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds (MX)
  • Deluxe Room, 1 King Bed (MX)
  • Executive Room, 2 Single Beds, Executive Level (MX)
  • Family Room, 2 Single Beds, Executive Level (MX)
  • Executive Room, 1 King Bed, Executive Level (MX)
  • Family Room, 2 Single Beds (MX)
  • Family Room, 1 King Bed, Executive Level (MX)
  • Family Room, 1 King Bed (MX)
  • Senior Suite, 1 King Bed (MX Crown Level Access)

What’s around

Landmarks

  • In Chapalita
  • La Minerva - 15 min walk
  • Expo Guadalajara - 18 min walk
  • US Consulate General Guadalajara - 43 min walk
  • Avienda Chapultepec - 37 min walk
  • University of Guadalajara Assembly Hall - 2.7 mi / 4.3 km
  • Hospicio Cabanas - 4.3 mi / 7 km
  • Jalisco Stadium - 6.3 mi / 10.1 km
  • Refuge Cultural Center - 7.7 mi / 12.3 km
  • Telmex Auditorium - 11.7 mi / 18.8 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive
map
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Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, 44500, JAL, Mexico

At a glance

Hotel size

  • This hotel has 550 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 65 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities
  • Full-service spa

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, RENOVA. Services include massages.

The spa is open daily.

Dining

Decapolis - This restaurant serves breakfast and lunch.

Chardonnay - This restaurant specializes in fusion cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • RIU Plaza Guadalajara Hotel
  • Riu Plaza Guadalajara
  • Hotel Riu Plaza Guadalajara Hotel
  • Hotel Riu Plaza Guadalajara Guadalajara
  • Hotel Riu Plaza Guadalajara Hotel Guadalajara
  • RIU Plaza Guadalajara
  • RIU Plaza
  • Hotel Riu Plaza Guadalajara

Optional extras

Self parking costs MXN 65 per day

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Riu Plaza Guadalajara does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 65 per day.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring fusion cuisine. Nearby restaurants include Que mona esta la Mona (4-min walk), La Trattoria (4-min walk), and El Costeñito (5-min walk).
  • No, this hotel doesn't have a casino, but Majestic Casino (4-min drive) is nearby.
  • Hotel Riu Plaza Guadalajara has a spa and an outdoor pool, as well as a fitness center and a garden.
9.2.Superb.
  • 8.0.Very Good

    Nice pool, nice staff, good onsite sundries store, nice rooms, But Coffee shop should have more food choices if you did not want to go out for dinner. Location did not have many restaurants in walking distance.

    Gee, 2 night romance trip, Feb. 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Will come back

    Loves my stay, Friendly people. Food and drinks were good, pool and rooms clean.

    Alejandra, 4 night trip, Jul. 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Disappointing

    Maids definitely need better training. Overall a pleasant stay but lack of cleaning in suites was a shock! Location was good but overall I’d give it a 3.5 star rating…

    Leonard, 3 night trip, Jul. 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Pros and Cons

    A great hotel and beautiful hotel. The only problem was the seating around the lobby and in the suites, the couches were so low the older people in my group would sit around the lobby and could not get up because of the very low cushions. Other than that staff were very helpful and reasonably priced. Suites very nice, standard rooms not to nice. Beautiful views. 👍

    Isabel, 1 night business trip, Jul. 9, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Service &Menus are in English/Spanish not accurate

    Room service issues for English speakers. The menus do not adequately describe food on the menu. For breakfast, if you dont speak Spanish you get transferred around back and forth from the Room Service number to the Front Desk number. I was hung up on twice. No one seems to know what come sin the American Breakfast but you have to make choices for eggs, drinks, etc. It was overall frustrating just to get breakfast. There are many other places on the English food menus where the descriptions are not accurate; I went to the hotel main restaurant and ordered the duck stew and it came out as duck meatloaf. I realize I need to learn Spanish but the English menus and service to English speakers need help. I stay here a lot and hope this improves soon. The housekeeping staff does an amazing job. Rooms are always clean and they really accommodate your schedule. I had to extend my stay by three nights and called down to give my new hotels.com reservation and was told my extension would be seamless: got locked out of my room and the wifi was dropped without giving me any new wifi passwords or info.

    4 night trip, Jul. 1, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not value for money

    So disappointed in so many levels I s not even worth it going into details.

    Herman, 1 night trip, Jun. 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Falta atención en áreas de mantenimiento

    El baño no bajaba bien y se tapó. No había shampoo.

    1 night family trip, Jun. 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My family and my self were so glad we choose the hotel

    1 night family trip, Jun. 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel and staff were amazing!

    Really amazing hotel. And got lucky with a high floor room that gave us a beautiful view to the whole city. I can’t wait to go back and would for sure stay at the Riu again

    Roberto, 3 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Will be back soon for a 3rd time @ The Riu

    It was a pleasant stay.

    Pablo, 3 night trip, May 27, 2021

    Verified Hotels.com guest review

See all 2,165 reviews