Destination
Guests
All properties in Ghent, Flemish Region, Belgium

Pillows Grand Boutique Hotel Reylof Ghent, Ghent

Luxury hotel with full-service spa, connected to the convention center, near Gravensteen Castle

  • Free WiFi
From
$200 CAD

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Luxury Double Room, Balcony (Grand) - Balcony
  • Luxury Double Room, Balcony (Grand) - Balcony
  • Pool
  • Luxury Double Room, Balcony (Grand) - Balcony
  • Luxury Double Room, Balcony (Grand) - Balcony
Luxury Double Room, Balcony (Grand) - Balcony. Image 1 of 82
1 / 82Luxury Double Room, Balcony (Grand) - Balcony
Hoogstraat 36, Ghent, 9000, Belgium
9.6.Exceptional.
  • I think this is the nicest place to stay in Ghent. The staff are very friendly and…

    Sep. 14, 2019

  • We had an amazing stay at this wonderful hotel. Our room was amazing. The hotel is a few…

    Aug. 7, 2019

See all 383 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Dining options
Convenient
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 156 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center

For families

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Heart of Ghent
  • Gravensteen Castle - 7 min walk
  • Saint Bavo Cathedral - 9 min walk
  • School of Yesteryear - 2 min walk
  • St. Michael's Church - 3 min walk
  • Monastery of the Carmelite Fathers - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Luxury Double Room, 1 Queen Bed
  • Luxury Room, 1 King Bed (Grand)
  • Royal Suite, 1 King Bed
  • Superior Suite, 1 King Bed
  • Presidential Suite, Multiple Bedrooms, Terrace, Garden View
  • Luxury Double Room, Balcony
  • Luxury Double Room, Balcony (Grand)
  • Junior Double Room, 1 King Bed
  • Luxury Room, 1 Bedroom, Non Smoking

What’s around

Landmarks

  • Heart of Ghent
  • Gravensteen Castle - 7 min walk
  • Saint Bavo Cathedral - 9 min walk
  • School of Yesteryear - 2 min walk
  • St. Michael's Church - 3 min walk
  • Monastery of the Carmelite Fathers - 3 min walk
  • Design Museum Ghent - 4 min walk
  • St. Michael's Bridge - 4 min walk
  • Great Butchers' Hall - 5 min walk
  • St. Nicholas' Church - 6 min walk
  • Korenmarkt Square - 6 min walk

Getting around

  • Brussels Airport (BRU) - 35.1 miles/56.5 km
  • Ghent-Dampoort Station - 25 min walk
  • Wondelgem Station - 8 min drive
  • Drongen Station - 9 min drive
map
See on map
Hoogstraat 36, Ghent, 9000, Belgium

At a glance

Hotel size

  • This hotel has 156 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation. Lof restaurant is temporarily closed. Alternative dining is available.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 38 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Sauna

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Dutch
  • English
  • French
  • German

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa Reylof has 2 treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily.

Dining

Lof Restaurant - Overlooking the garden, this fine-dining restaurant serves lunch and dinner.

The Living - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.

Small print

Also known as

  • Pillows Grand Hotel Reylof Ghent
  • Sandton Reylof Hotel
  • Pillows Grand Hotel Reylof Ghent
  • Pillows Grand Reylof Ghent
  • Pillows Grand Reylof
  • Pillows Reylof Ghent Ghent
  • Pillows Grand Hotel Reylof
  • Pillows Grand Reylof Ghent
  • Pillows Grand Boutique Hotel Reylof Ghent Hotel
  • Pillows Grand Boutique Hotel Reylof Ghent Ghent
  • Pillows Grand Boutique Hotel Reylof Ghent Hotel Ghent
  • Pillows Grand Reylof
  • Sandton Grand Hotel Reylof
  • Sandton Grand Hotel Reylof
  • Sandton Grand Hotel Reylof Ghent
  • Sandton Grand Reylof
  • Sandton Grand Reylof Ghent
  • Sandton Reylof

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

The spa is accessible for EUR 50 per accommodation

Self parking costs EUR 38 per night

Full breakfast is offered for an extra charge of EUR 25 for adults and EUR 12.5 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

This property has modern and historic sections. Guestrooms may be located in either section.
This property’s facilities fee includes spa facility access per 90-minute session (excludes treatments). Advance reservations are required.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property only accepts debit or credit cards and credit cards for all onsite payments. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pillows Grand Boutique Hotel Reylof Ghent does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 38 per night. Electric vehicle charging is available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, Lof Restaurant offers garden views. Nearby restaurants include Osteria Delicati (3-min walk), Allegro Moderato (4-min walk), and The Celtic Towers (4-min walk).
  • Have fun during the warmer months with activities nearby such as boat tours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness center. Pillows Grand Boutique Hotel Reylof Ghent also has a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Have stayed here three tines now. Nice to see the property and rooms updated.

    3 night trip, Jul. 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Best hotel in Ghent

    Had an incredible three nights at pillows. Simply the best. The staff really go above and beyond to make you feel welcome. Highly recommended.

    3 night romance trip, Apr. 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An excellent hotel with superb service. Only a single quibble: the coffee all came from Nespresso machines.

    2 night business trip, Oct. 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful but !!!

    Beautiful, well serviced, hotel. Pity about some of the loud/self rewarding/righteous guests who tended to take over wherever they happened to be

    Elizabeth, 3 night trip, Oct. 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Faultless, will be back again. Amazing staff.

    Rachel, 2 night trip, Sep. 17, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Have stayed here several times this year. The hotel more opened up than other hotels in area. Rooms are small unless you opt for a larger size room. Well located but sometimes staffing levels seem to effect service in hotel at busy times

    Alison, 1 night trip, Sep. 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    A complete turnover in service

    An excellent stay, top service Spa is amazing. Wifi suitable for remote meetings After a complete disastrous service last February I decided to give this great location a second chance. Thanks to the whole team for your help and attention Daniel

    Daniel, 1 night business trip, Sep. 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Comfortable, clean hotel. Friendly staff who managed the challenges of Covid well. I felt safe. Main restaurant open but food choices in temporary conservatory could be reviewed as pretty heavy for summer months. Speed of service was also lacking in Conservatory as not staffed v well. Being able to have a quiet place to sit in the garden was a great asset and hotel more ‘generous’ in terms what is provided in the room.

    Caroline, 14 night business trip, Jul. 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Whether was up and down but the staff provided with umbrella and bicycle during my stay free of charge. The staff manager provided with a quality room after I have told them my problems with air quality of the hotel room I have booked. The entire hotel rooms have carpets in the hotel room. And on my second night i noticed i have problem with breathing and dry skin, and inching my skin .For all my stay to this hotel, I found myself very lucky to be surrounded by people who cares enough for my entire stay in Gent. Thank you very much for your positive energy and quality of costumer service. Definitely i will be happy to be back to you.

    Stürczer, 1 night trip, Mar. 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It's a well run city centre hotel. Near the centre good restaurants nearby.

    Richard, 3 night romance trip, Mar. 9, 2020

    Verified Expedia guest review

See all 383 reviews