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Galaxy Hotel

Photo gallery for Galaxy Hotel

Water park
Fitness facility
20 restaurants, lunch served
20 restaurants, lunch served

Overview of Galaxy Hotel

Galaxy Hotel

5.0 star property
Upscale beach hotel with free water park, near Cotai Strip
9.2 out of 10 Superb
9.2/10 Superb

1,001 verified guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai
Main amenities
  • Daily housekeeping
  • 20 restaurants and 4 poolside bars
  • 5 bars/lounges
  • 5 outdoor pools and lazy river
  • Free water park
  • Nightclub
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Free casino shuttle
  • Free shopping center shuttle
  • Free ferry terminal shuttle
For families
  • Children stay free
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

Room options

About this area

What's nearby

  • City of Dreams - 6 min drive
  • Venetian Macao Casino - 6 min drive
  • Lisboa Casino - 7 min drive
  • Macau Fisherman's Wharf - 7 min drive
  • Ruins of St. Paul's Cathedral - 8 min drive

Getting around

  • Macau Intl. Airport (MFM) - 5 min drive
  • Zhuhai (ZUH-Jinwan) - 46 min drive
  • Hong Kong International Airport (HKG) - 62 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle


  • Don Quijote - 2 min walk
  • Jin Yue Xuan - 1 min walk
  • La Cucina Italiana - 2 min walk
  • Tsui Wah Restaurant 翠華餐廳 - 4 min walk
  • tacos - 6 min walk

About this property

Galaxy Hotel

At Galaxy Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger. Guests in the mood for pampering can indulge in massages, and there's fun for everyone with the 5 outdoor pools and free water park. Terrazza, one of 20 restaurants, serves dinner. Other highlights at this luxurious hotel include 4 poolside bars, a nightclub, and a free airport shuttle. Fellow travelers love the family-friendly amenities and overall property condition.


Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 1449 rooms
  • Arranged over 33 floors


  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Free airport shuttle from 10:00 AM to 8:30 PM
  • Free ferry terminal shuttle


  • Free area shuttle
  • Free shopping center shuttle
  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 20 restaurants
  • 5 bars/lounges
  • 4 poolside bars
  • 2 coffee shops
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free water park access
  • Children's pool
  • Lazy river
  • Free local shuttle
  • Lifeguard on site

What to do

  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby health club

Working away

  • Business center
  • Meeting room
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas


  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 5 outdoor pools
  • Free water park
  • Shopping mall on site
  • Lazy river
  • Nightclub
  • Waterslide
  • Reception hall


  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Accessible airport shuttle
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


Terrazza - This restaurant serves dinner only.
Gosto - This restaurant serves lunch and dinner. Open daily.
CHA BEI - Onsite restaurant. Open daily.
Pak Loh - This restaurant serves lunch and dinner. Open daily.
Laurel - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MOP 217.8 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 14 to April 14:
  • Water park

Children & extra beds

  • Rollaway beds are available for MOP 388.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to November
  • Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Galaxy Hotel
Galaxy Hotel Macau
Galaxy Macau
Macau Galaxy
Galaxy Hotel Cotai
Galaxy Cotai
Galaxy Hotel Hotel
Galaxy Hotel Cotai
Galaxy Hotel Hotel Cotai

Frequently asked questions

Does Galaxy Hotel offer free cancellation for a full refund?
Yes, Galaxy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Galaxy Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Galaxy Hotel?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Galaxy Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Galaxy Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Galaxy Hotel?
Yes, a free airport shuttle is available from 10:00 AM to 8:30 PM at scheduled times.
What are the check-in and check-out times at Galaxy Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Galaxy Hotel?
No, this hotel doesn't have a casino, but Venetian Macao Casino (7-min walk) and Cotai Strip (8-min walk) are both nearby.
What is there to do at Galaxy Hotel and nearby?
Galaxy Hotel has 4 poolside bars, 5 bars, and a nightclub, as well as a health club, a garden, and access to a nearby health club.
Are there restaurants at or near Galaxy Hotel?
Yes, there are 20 onsite restaurants.
What's the area around Galaxy Hotel like?
Galaxy Hotel is a short 5-minute drive from Macau Intl. Airport (MFM) and 7 minutes' walk from Venetian Macao Casino.







Staff & service




Property conditions & facilities




10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Just feeling wonderful
Superb hospitality with many friendly and efficient customer service
1-night family trip
Verified guest review

10/10 Exceptional

Excellent stay.
1-night family trip
Verified guest review

10/10 Exceptional

Ka Keung, 1-night family trip
Verified guest review

10/10 Exceptional

We were disappointed that they couldn’t give us twin beds
Lynn Oi Ling, 1-night trip
Verified guest review

8/10 Very good

1-night family trip
Verified guest review

10/10 Exceptional

Hui Ling, 3-night family trip
Verified guest review

10/10 Exceptional

Really nice hotel.. staff very helpful and service very good..stayed here before..service was good before
Ricky, 1-night family trip
Verified guest review

10/10 Exceptional

1-night family trip
Verified guest review

10/10 Exceptional

Liam, 2-night trip
Verified guest review