Galaxy Hotel in Cotai: Reviews, Deals, and Hotel Rooms on Hotels.com

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Overview
Rooms
Location
Amenities
Policies

Upscale beach hotel with free water park, near Cotai Strip

9.2/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

Pool

Airport transfer

Free parking

Free WiFi

Restaurant

Air conditioning

Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai

Main amenities

Daily housekeeping
20 restaurants and 4 poolside bars
5 bars/lounges
5 outdoor pools and lazy river
Free water park
Nightclub
Breakfast available
Free airport shuttle
Free area shuttle
Free casino shuttle
Free shopping center shuttle
Free ferry terminal shuttle

For families

Children stay free
Children's pool
Refrigerator
Private bathroom
Separate bathtub and shower
Premium TV channels

Room options

About this area

What's nearby

City of Dreams - 6 min drive
Venetian Macao Casino - 6 min drive
Lisboa Casino - 7 min drive
Macau Fisherman's Wharf - 7 min drive
Ruins of St. Paul's Cathedral - 8 min drive

Getting around

Macau Intl. Airport (MFM) - 5 min drive
Zhuhai (ZUH-Jinwan) - 46 min drive
Hong Kong International Airport (HKG) - 62 min drive
Free airport shuttle
Free area shuttle
Free ferry terminal shuttle
Free shopping center shuttle
Free casino shuttle

Restaurants

Don Quijote - 2 min walk
Jin Yue Xuan - 1 min walk
La Cucina Italiana - 2 min walk
Tsui Wah Restaurant 翠華餐廳 - 4 min walk
tacos - 6 min walk

About this property

Galaxy Hotel

At Galaxy Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger. Guests in the mood for pampering can indulge in massages, and there's fun for everyone with the 5 outdoor pools and free water park. Terrazza, one of 20 restaurants, serves dinner. Other highlights at this luxurious hotel include 4 poolside bars, a nightclub, and a free airport shuttle. Fellow travelers love the family-friendly amenities and overall property condition.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Masks available

Hand sanitizer provided

Individually-wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

1449 rooms
Arranged over 33 floors

Arriving/Leaving

Check-in time from 3 PM - midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)

Pets

Pets not allowed

Internet

Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms

Parking

Free onsite self parking
Wheelchair-accessible parking on site

Transfers

Free airport shuttle from 10:00 AM to 8:30 PM
Free ferry terminal shuttle

Offsite

Free area shuttle
Free shopping center shuttle
Free casino shuttle

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
20 restaurants
5 bars/lounges
4 poolside bars
2 coffee shops
Swim-up bar
24-hour room service
Snack bar/deli

Traveling with children

Children stay free (see details)
Free water park access
Children's pool
Lazy river
Free local shuttle
Lifeguard on site

What to do

Shopping
Access to nearby outdoor pool
Access to nearby health club

Working away

Business center
Meeting room
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool cabanas (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Pool umbrellas

Facilities

1 building/tower
Built in 2011
ATM/banking
Garden
Terrace
Health club
5 outdoor pools
Free water park
Shopping mall on site
Lazy river
Nightclub
Waterslide
Reception hall

Accessibility

Wheelchair accessible
Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Accessible airport shuttle
Grab bar near toilet

Room amenities

Be entertained

LCD television
Premium digital channels
Pay movies

Home comfort

Air conditioning
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)

Sleep well

Soundproofed rooms
Turndown service

Freshen up

Private bathroom
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer

Stay connected

Desk
Free newspapers
Free WiFi and wired Internet
Phone

Food and drink

Refrigerator
Free bottled water

Daily housekeeping
In-room safe
Access via exterior corridors

Special features

Dining

Terrazza - This restaurant serves dinner only.

Gosto - This restaurant serves lunch and dinner. Open daily.

CHA BEI - Onsite restaurant. Open daily.

Pak Loh - This restaurant serves lunch and dinner. Open daily.

Laurel - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of approximately MOP 217.8 per person
Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 14 to April 14:

Water park

Children & extra beds

Rollaway beds are available for MOP 388.0 per night

Pool, spa, & gym (if applicable)

The seasonal pool is open from April to November
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Galaxy Hotel

Galaxy Hotel Macau

Galaxy Macau

Macau Galaxy

Galaxy Hotel Cotai

Galaxy Cotai

Galaxy Hotel Hotel

Galaxy Hotel Cotai

Galaxy Hotel Hotel Cotai

Frequently asked questions

Does Galaxy Hotel offer free cancellation for a full refund?

Yes, Galaxy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Galaxy Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Galaxy Hotel?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Galaxy Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Galaxy Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Galaxy Hotel?

Yes, a free airport shuttle is available from 10:00 AM to 8:30 PM at scheduled times.

What are the check-in and check-out times at Galaxy Hotel?

You can check in from 3 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Galaxy Hotel?

No, this hotel doesn't have a casino, but Venetian Macao Casino (7-min walk) and Cotai Strip (8-min walk) are both nearby.

What is there to do at Galaxy Hotel and nearby?

Galaxy Hotel has 4 poolside bars, 5 bars, and a nightclub, as well as a health club, a garden, and access to a nearby health club.

Are there restaurants at or near Galaxy Hotel?

Yes, there are 20 onsite restaurants.

What's the area around Galaxy Hotel like?

Galaxy Hotel is a short 5-minute drive from Macau Intl. Airport (MFM) and 7 minutes' walk from Venetian Macao Casino.

9.2

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

18 Dec 2022

Verified Expedia guest review

10/10 Exceptional

23 Aug 2021