DoubleTree by Hilton Hotel Queretaro

Photo gallery for DoubleTree by Hilton Hotel Queretaro

Primary image
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, blackout drapes
View from room

Overview of DoubleTree by Hilton Hotel Queretaro

DoubleTree by Hilton Hotel Queretaro

3.5 star property
3.5-star hotel with indoor pool, near Corregidora Stadium

8.6/10 Fabulous

703 verified Hotels.com guest reviews

Guests rated location

  • Quiet29 positive mentions
  • Safe29 positive mentions
  • Easy Parking22 positive mentions
  • Convenient19 positive mentions
  • Transportation13 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Luis M. Vega y Monroy 410, Col. Colinas del Cimatario, Querétaro, QRO, 76030
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Querétaro
  • Corregidora Stadium - 6 min drive
  • Centro Histórico - 7 min drive
  • Antea Lifestyle Center - 26 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 31 min drive

About this property

DoubleTree by Hilton Hotel Queretaro

Enjoy your visit to Querétaro with a stay at DoubleTree by Hilton Hotel Queretaro. Guests can take a dip in the indoor pool or grab a bite to eat at The Oak, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (1141 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • LCD television
  • Cable TV channels
  • First-run movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

The Oak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Lobby Bar The Oak - This bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 180 for adults and MXN 90 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Hotel Queretaro
DoubleTree Hilton Queretaro
DoubleTree Queretaro
Hilton Queretaro
Queretaro DoubleTree
Queretaro Hilton
Doubletree By Hilton Queretaro
DoubleTree by Hilton Hotel Queretaro Hotel
DoubleTree by Hilton Hotel Queretaro Querétaro
DoubleTree by Hilton Hotel Queretaro Hotel Querétaro

Frequently asked questions

Does DoubleTree by Hilton Hotel Queretaro offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Queretaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Queretaro?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Hotel Queretaro?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel Queretaro?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at DoubleTree by Hilton Hotel Queretaro?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Queretaro?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at DoubleTree by Hilton Hotel Queretaro and nearby?
DoubleTree by Hilton Hotel Queretaro has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton Hotel Queretaro?
Yes, there's an onsite restaurant, The Oak. The dining venue will be unavailable from January 1 2022 to September 1 2022 (dates subject to change). Nearby restaurants include La Buena Mesa (6-min walk), Tacos Jalisco 2 (9-min walk), and Barbacoa Don Cuco (12-min walk).
What's the area around DoubleTree by Hilton Hotel Queretaro like?
DoubleTree by Hilton Hotel Queretaro is in the heart of Querétaro, a short 6-minute walk from Centro Histórico and 10 minutes' walk from Corregidora Stadium. Travelers love the hotel's prime location.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Fabiano, 2-night trip
Verified Hotels.com guest review

6/10 Good

Daniel, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Frank, 2-night trip
Verified Expedia guest review

2/10 Poor

Jong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was really good- the front desk, restaurant and the shuttle driver. Very nice stay - will return shortly - thank you
Dolores, 1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Great staff and clean hotel.
Dave, 2-night business trip
Verified Expedia guest review

8/10 Very good

Location
Rebeca, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Is located near to the Downtown
Pablo, 6-night business trip
Verified Expedia guest review

8/10 Very good

Christine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jorge Antonio, 1-night trip
Verified Expedia guest review